Assistant Restaurant Manager Job Description, Skills, and Salary
Are you searching for an assistant restaurant manager job description? Get to know about the duties, responsibilities, qualifications, and skills requirements of an assistant restaurant manager. Feel free to use our assistant restaurant manager job description template to produce your own assistant restaurant manager job description. We also provide you with information about the salary you can earn as an assistant restaurant manager.
Who is an Assistant Restaurant Manager?
An Assistant restaurant manager is responsible for supervising and supporting the daily operations at the dining establishments to boost the organization’s revenue and give customers an enjoyable dining experience. They work closely with restaurant managers to accomplish this. Working directly under the supervision of a restaurant manager enables them to guarantee a food service establishment runs smoothly.
Assistant restaurants manager can interact or build a bond with other employees to bring about tremendous success. They are sometimes responsible for recruiting and terminating employees. They may also be saddled with the responsibility of training employees and also oversee employee workload to ascertain if there is a need for improvement or not. An assistant restaurant manager might also be responsible for conducting employee assessments, formulating employee job descriptions, and acting as a liaison between employees and top management.
They also perform other responsibilities such as receiving or purchasing food. In some restaurants, chefs are responsible for purchasing and evaluating the quality of food ordered but assistant restaurant managers can also perform this role. They can also assess the prospective food suppliers of linen, flatware, glassware, or china or they can simply interact with suppliers they make deliveries or when they need to order more food items or kitchenware. This job is usually performed by the manager but the assistant manager can perform it if the manager is not around.
They also handle the financial aspect of a restaurant such as issuing receipts. The assistant restaurant manager can balance the financial record or ensure that the amount gathered matches the amount charged. Some assistant restaurant managers can also pay employees while some may utilize the service of a payroll.
Assistant restaurant managers are responsible for taking care of customers to increase food traffic to the restaurant. They need to involve in jobs that to enhancing satisfaction such as interacting with customers during diners to evaluate the quality of the food and also assisting patrons who may have complaints. Assistant restaurant managers are also responsible for comp meals or offering discounts to customers when they are not satisfied. They possess a very friendly and professional attitude to retain customers and to attract other customers.
Assistant Restaurant Manager Job Description
What is an assistant restaurant manager job description? an assistant restaurant manager job description is simply a list of duties and responsibilities of an assistant restaurant manager in an organization. Below are the assistant restaurant manager job description examples you can use to develop your resume or write an assistant restaurant manager job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.
The following are the duties and responsibilities of an Assistant Restaurant Manager:
- Opening and closing restaurant
- Assigning, inducting, and mentoring new staff members
- Planning shifts and assigning tables to wait for staff
- Settling customer’s questions and grievances in a professional manner
- Performing payroll activities in an accurate, timely manner
- Guaranteeing that the restaurant adheres to pertinent health and safety regulations
- Buying new ingredients, kitchen utensils, and stock equipment as stock is damaged or depleted
- Sourcing promising deals on all resources and equipment that warrant replacing or replenishing
- Documenting all income and expenses and ensuring that cash registers are balanced
- Overseeing efficient working of departments and assigned shifts, administering pre-meal meetings, and rectifying all services of the staff
- Conducting training programs and preparing schedules to handle inventory effectively
- Controlling and managing the guest complaints, ensuring satisfaction, and administering efficient follow-up for same to receive feedback
- Conducting regular inspections of food and beverage preparation and presentation and also maintaining inventory to enhance sales
- Retaining and ensuring compliance with established food quality and standard
- Organizing workload as ensuring effective working of restaurant activities and maintaining excellent standards to meet operational expectations
- Training and informing employees to ensure a smooth transition in the company
- Promoting and providing training to staff members and offering incentives when necessary
- Organizing with General Manager for everyday operations and maintaining a financial and administrative record
- Guaranteeing compliance with the prescribed standard, local, state, and federal laws in labor costs, and guest relations
- Assessing performance and recommending salary increases, incentives for all
- Retaining personal records, schedules, and reports for all employees
- Formulating special, promotional, and merchandising plans, and advertising materials and ensuring adherence to local and company standards
- Boosting employee teams to provide excellent customer service
- Retaining proper sanitation, and hygiene standards in the kitchen and maintaining an effective sore presentation
- Organizing with the team to meet sales targets, ensure customer satisfaction, and follow company procedures to increase productivity.
- A high school diploma
- Prior supervisory experience, preferably within a restaurant
- Prior experience using payroll software
- Intermediate computation and arithmetic skills
- Powerful leadership skills with an affinity for capacity development
- Outstanding conflict resolution abilities
- Ingenious, trustworthy, and impartial
- Proficiency to work evenings, weekends, and holidays
- Knowledge of restaurant management software, like OpenTable, and PreachWorks
- Promising math and reporting skills
- Customer service disposition
- Communication and team management capacities
- Inspection and leadership Skills
- Customer service skills
- Organizational Skills
- Problem-solving skills
- Physical stamina
- Communication Skills
- Inspection and Leadership Skills: An assistant restaurant manager can lose his or her position if there is a violation of any type of health ethics or standard set aside for restaurants by the government. He must ensure that he supervises all the cooks, chefs, waiters, and waitresses to ensure they comply with the acceptable health standard that is set aside. They must ensure that everyone works with the code of ethics set aside in order not to tarnish the image of the restaurant and the assistant restaurant manager. They must ensure that supplies of raw food that are delivered are properly stored to avoid any food damage. They are sometimes addled with the responsibility of recruiting and terminating employees.
- Customer Service: Taking care of customers is the priority of an assistant restaurant manager; he or she must ensure that customers get the best restaurant experience to retain them and add more foot traffic to the restaurant. To achieve this, they must develop a friendly attitude towards customers, make customers feel at home, improve the restaurant services where necessary, and answer all customer’s complaints and questions. They must also ensure that they also offer food delivery at any location whereby a customer makes an order.
They should also give free meals to customers whenever customers show their lack of satisfaction with the food prepared. They must also give discounts and coupons to customers who highly patronize the restaurant.
- Organizational Skills: An Assistant Restaurant Manager must employ organizational skills in handling and maintaining all records of the restaurant such as the daily financial transaction, reports about the restaurant, and other legal documents the restaurant uses in her daily operation. He or she is also responsible for assigning responsibilities to employees and also ensures that employees demonstrate a positive attitude whenever they are discharging their responsibilities. He or she can also keep records of customers’ food choices or preferences so that whenever customers visit the restaurant they are given their food preferences.
Additionally, Customers may have such weddings, birthdays, or fundraising they want to organize for the restaurant. It is the responsibility of an assistant restaurant manager to organize this event and ensure that the event is a success.
- Problem-solving skills: Assistant Restaurant managers must employ problem-solving skills in the course of discharging their responsibilities because challenges will surely emerge. He or she must know how to settle conflicts among employees and also challenges that customers present to him or her. For instance, a customer may bitterly complain about the poor food quality of the restaurant; it is the responsibility of an assistant restaurant manager to ensure that he comforts the customer and take drastic measures to improve the food of the restaurant.
Additionally, any issue that an assistant restaurant manager finds very difficult to handle; he or can hand over that issue to the restaurant manager to handle.
- Communication Skills: they must possess communication skills both verbal and written for them to carry out their responsibilities successfully. They must ensure that they vividly communicate with the employees about any new instruction from the restaurant manager or if there is a change in any guideline.
They must also ensure that they pass across a message to the client vividly without being misunderstood. They can also reach out to clients via emails and social media outlets informing them about new updates in the restaurant and if there is any discount they can benefit from.
Furthermore, communication must also be put into writing in a restaurant such as drafting a restaurant circular and any relevant document which is also the responsibility of the assistant restaurant manager.
- Physical Stamina: An Assistant Restaurant Manager must be physically fit to accomplish all his tasks. The role of an assistant restaurant manager is a very tedious one because it demands a lot of commitment. Assistant Restaurant managers can be called upon to work on weekends and even during holidays as the need arise. It is therefore highly crucial for them to ensure that they are physically and mentally sound to carry out all the responsibilities assigned to them.
How to Become an Assistant Restaurant Manager
The first step to becoming an assistant restaurant manager is to acquire a high school diploma which is the basic qualification for the low-entry position but if you want to be promoted very easily to the position of an assistant restaurant manager, then you need to enroll for a bachelor’s degree in business management, hospitality management or any relevant field to qualify. Most assistant restaurant managers start with entry-level positions before they are promoted to the position of the restaurant manager.
The next step to embark on is to get the necessary experience in a managerial position. Most employers will love to employ someone with a previous management position in a small restaurant and if you don’t possess such experience; you can start with a low-entry position such as a waiter and work your way up to the top to become an assistant restaurant manager. You should focus on developing your skills and commitment to the company to easily get promoted.
Another level of experience you can acquire is for you to be trained in the policies and procedures of a company. This training is usually set by your employer which demands that you attend seminars, complete classroom sessions, and watch training videos you can also get trained under a competent restaurant manager to equip you to manage a restaurant.
Draft your resume; highlight your qualification, experiences, and skills. Hamper on the level of experience you have in different roles that are related to that of an assistant restaurant manager. After you have drafted your resume, you can apply for open job positions available in your locality.
Where to Work as an Assistant Restaurant Manager
- Restaurants: An Assistant restaurant manager primarily works in a restaurant. It can be a small restaurant or a big restaurant. He performs the responsibility of ensuring that customers get the best restaurant service and also coordinates other staff in the restaurant. He or she reports to the restaurant manager.
- Catering Outlets
Assistant Restaurant Manager Salary Scale
- In the United States, The average restaurant assistant manager’s salary in the USA is $43,508 per year or $22.31 per hour. Entry-level positions start at $36,250 per year while most experienced workers make up to $58,031 per year. The average restaurant assistant manager’s salary in California is $62,367 per year or $31.98 per hour. Entry-level positions start their career at $48,522 per year while most professional workers make up to $75,000 per year. The average restaurant assistant manager’s salary in Delaware is $47,250 per year or $24.23 per hour. Entry-level positions start their career at $40,000 per year while most professional workers make up to $58,750 per year.
- In the United Kingdom, The average assistant manager restaurant salary in the United Kingdom is £25,000 per year or £12.82 per hour. Entry-level positions start their career at £22,500 per year while most experienced workers make up to £30,000 per year.
- In Canada, The average assistant restaurant manager salary in Canada is $40,012 per year or $20.52 per hour. Entry-level positions start their career at $35,080 per year, while most professional workers make up to $48,750 per year.
- In Australia, The average assistant restaurant manager salary in Australia is $65,000 per year or $33.33 per hour. Entry-level positions start their career at $59,600 per year, while most experienced workers make up to $70,000 per year
- In Nigeria, The average salary for a Restaurant Manager in Nigeria is ₦1,000,000 according to Payscale.