Beauty Salon Manager Job Description, Skills, and Salary
Get to know about the duties, responsibilities, qualifications, and skills requirements of a beauty salon manager. Feel free to use our beauty salon manager job description template to produce your own. We also provide you with information about the salary you can earn as a beauty salon manager.
Who is a Beauty Salon Manager?
Beauty salon managers spend their days providing information to customers about the salon’s services and making sure they get the services promised. They promote the salon’s services as well as manage the retail side of the business.
Salon owners would prefer to hire someone with a solid background in salon services.
This is due in part to the fact that beauty salon managers must train and direct new staff members. This can only happen if you are familiar with performing these services.
The beauty salon manager is responsible for overseeing all cosmetology services. They also ensure that the salon is organized, clean, and staff is well-trained. If you are qualified, you can also manage services such as cutting, coloring, and styling hair. You will likely report to the owner unless you are the salon’s owner, information like revenue, budget, staffing changes, and client satisfaction.
A beauty salon manager’s job description includes many things. A beauty salon manager is responsible to manage the salon’s operations. They are responsible for ensuring that the salon is well-staffed, properly scheduled, and is well-stocked.
The tasks of a beauty salon manager will vary depending on the structure and size of the business. A smaller salon might need a manager to manage the front desk, run the reception and possibly handle the books, inventory, and payroll. A larger salon may require a different person to manage each section. In this case, the beauty salon manager would oversee all operations.
No matter the size of the salon, beauty salon managers will be responsible for opening or closing it during business hours, hiring and firing employees, managing conflicts, client complaints, and all other aspects of running the business.
Beauty salon managers perform many tasks daily. He or she is responsible for providing salon services such as hair and nail care. However, he or she also has to manage the business side of running a salon. This includes managing employees, advertising, customer satisfaction, and maintaining a salon that is comfortable, clean, and visually appealing.
Most beauty salon managers spend a lot of time looking for new customers because satisfied customers are crucial to the success of their salons. It could include everything from advertising in newspapers and calling directories to creating attractive signs and flyers for the salon. To ensure customers get their services promptly, the owner might also establish policies and guidelines to ensure customer satisfaction.
Beauty salon managers are usually responsible for the general upkeep of their salon. From cleaning windows and mopping floors to inspecting furniture for damage and making sure that there is enough entertainment for customers, he may also take care of the general upkeep of the salon. He may also inspect the equipment and make repairs if necessary. He will usually keep a running inventory of the supplies in the salon to ensure that it always has what it needs. Although beauty salon managers may employ employees to perform some of these tasks for a time, they still have the responsibility of making sure that the work is done correctly.
The beauty salon manager’s role includes hiring and managing staff. Many services can be offered by a salon, including haircutting, styling, pedicures, and facials. Although the beauty salon manager may offer some services, he often hires enough staff to offer a broad range of services to customers. After he hires people to provide these services, the owner must also schedule them for work, train them if needed, pay them, and deal with any disputes between employees or customers.
Beauty Salon Manager Job Description
Below are the beauty salon manager job description examples you can use to develop your resume or write a beauty salon manager job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.
The duties and responsibilities of a beauty salon manager include the following:
- Supervising salon operations and activities.
- Assisting with the hiring and training of beauticians, as needed.
- Assisting salon employees in scheduling their work, taking into account seasonality and peak times.
- Monitoring stock levels and ordering beauty products when necessary
- Monitoring the client payments.
- Recruiting salon staff that meets the licensing and educational requirements.
- Preparing work schedules to be followed by salon staff.
- Monitoring equipment and supplies in salons and ordering new stock as necessary.
- Creating and distributing promotional material to attract new customers.
- Resolving complaints from clients about salon services or employee behavior.
- Processing client payments and keeping accurate financial records.
- Ensuring that your salon is always clean and tidy.
The following are other important tasks:
- Salon Upkeep
Customers will notice if the salon is messy, disorganized, or in dire need of repairs. Managers need to ensure that the salon is clean and well-maintained. The manager should establish policies for cosmetologists, which require them to clean up after each cut, tidy up their work area, and dispose of trash. A professional cleaning crew is also hired to clean the floors, bathrooms, and sink areas. The waiting area can be designed creatively to ensure that clients have access to current reading materials as well as comfortable seating.
- Financial Policies
A beauty salon manager is responsible for ensuring that cosmetologists adhere to the beauty salon manager’s financial policies. Some salons charge a monthly fee while others pay a percentage of sales. Cosmetologists may have to report tips depending on the salon’s financial structure. Managers must maintain financial records, deposit money, issue payroll, pay vendors, and make sure that salon invoices are paid.
- Inventory Management
A significant aspect of running a beauty salon is selling products. You must maintain an inventory of all your products to ensure that they are readily available for customers to purchase shampoos, conditioners, and styling products. You can track which products are in high demand and which products should be ordered or restocked. The software can be used to help you with inventory reporting and assessment.
- Managing staff
Unless you are hired to start a new salon, most beauty salon managers recruit staff and are hired to run the operations.
It can be difficult to join an existing salon staff and attempt to take over management. It’s common to promote someone already in the role of beauty salon manager. This can lead to some resistance and even resentment. To avoid any conflict between salon operations, you will need to understand the situation and tackle it head-on.
- Recruiting staffs
You must ensure that there is a protocol for applicants when you are a beauty salon manager.
Finding the right people for each position in the salon is the goal of recruitment. You don’t want to hire just for the sake of hiring them. You should take the time to thoroughly vet each applicant. Ask all the relevant questions and start with a thorough application. Learn about their work history, volunteer activities, hobbies, and other interests.
You can test the skills of service providers in person. You can have them perform a haircut right in front of your face, show you different looks or demonstrate a particular technique. You can also have them perform specific services on you if they are applying for a spa job.
Keep in mind that while some applicants may look amazing on paper and impressed at the interview, others might not be able to fit into the culture of the company. You can get to know them better by meeting them personally.
Consider inviting strong candidates to the salon if they meet the qualifications for the job. You can give them a tour of the salon and introduce them to some people. You can also leave them at the color dispensary to give them a minute so they can take a call.
- Evaluation of employees
You should also ensure that you have individual meetings with your team members in addition to the regular staff meetings. These meetings should be private and one-on-one to discuss employee performance, goals, and the salon’s success.
This is a great time to evaluate the performance of your employee, resolve any problems, and set goals for the future. Ask them for their opinions, concerns, and suggestions. It’s a way to grow them and help the salon.
Qualifications
- High school diploma or GED
- A valid cosmetology license.
- Experience in managing a salon.
- Proficiency in all Microsoft Office applications.
- Ability to work in a fast-paced environment.
- Great organizational skills.
- Leadership and management skills that are strong.
- Effective communication skills.
- Exceptional customer service skills.
Essential Skills
- Knowledge of management software
Many things are indicative of the management style of a manager. One of these things is running a smooth operation. Look into salon management software options that can help with scheduling, point-of-sale, confirmations, and automated notifications. Make sure your staff is familiar with the software so they can use all the benefits and features to ensure the salon runs smoothly.
- Neatness
How clean and tidy your salon is a reflection of your management style. The salon’s cleanliness is a key factor in clients’ first impressions. The first impression is what sets the tone for the customer experience. Your team must understand the importance of customer service and take the initiative to make sure that the salon looks clean.
- Communication skills
It is essential to be a good communicator as a beauty salon manager. A communication plan is equally important, as is ensuring that staff are up-to-date and know what to expect. They must also know what is acceptable as a behavior.
Resolving conflicts can also be solved through communication. Some problems will need to be addressed immediately. Others may not require immediate attention. Meeting with your staff regularly is a great way to discuss some less urgent issues and provide an opportunity for employees to ask questions or address concerns.
- Financial Management
You need to be able to budget and manage your money well for any business to succeed. It is important to ensure that you do not spend more than you earn, so that your subcontractors are paid appropriately and that your employees receive fair wages. Either rent your chairs out to stylists or pay them a percentage for what they bring into the salon. It’s up to you to decide which model is more profitable for your salon in the long term.
- Attention to the Details
Creativity is not enough. You must pay attention to every detail when you manage a business. You must also take care of your customers and your salon. The salon should be attractive, inviting, and, most importantly, clean. Respect local and state regulations. It is important for client retention as well as the law. Violations can lead to fines and even the loss of your job.
- Marketing skills
A steady flow of clients is essential for your salon’s success. A solid marketing plan is essential to attract clients. You must understand the unique aspects that make your salon stand out from the rest. These unique features depend on marketing skills. It is important to have a solid understanding of your target audience and how you can reach them. If you are targeting a younger audience, social media or a web campaign might be the best way for you to promote your business.
- Time Management skills
As you can see beauty salon managers will have many priorities. You will need to manage finances, hire stylists, market the salon, and provide exceptional service to clients, all while staying on top of new fashions. How do you manage all this? Time management is the answer.
This skill will allow you to tackle any task on your list. You should create a schedule and set aside time for each task. You may need to delegate some tasks to others if you don’t have the time.
How to Become a Beauty Salon Manager
- Complete a cosmetology course
The cosmetology program provides practical training for barbers, stylists, and cosmetologists. You will be issued a license by the state upon completion of your program. Make sure your school meets all licensing requirements before you choose it.
- Obtain licensure
To obtain a license, you must pass a practical and written examination after you have completed a cosmetology course. Transcripts from your course are required for the exam.
- Get experience
Experience as a cosmetologist, or in a similar position, is a must for beauty salon managers. This will give you a deep understanding of the industry as well as the responsibilities of different salon employees.
- Complete a salon management course
To learn the best ways to manage a beauty salon, you might also want to enroll in a salon management course.
Where to Work
Most beauty salon managers work in salons offering hair, beauty, and spa services.
Beauty Salon Manager Salary Scale
The average annual salary for a beauty salon manager in the United States is $33,602.
