Florist Job Description, Skills, and Salary
Get to know about the duties, responsibilities, qualifications, and skills requirements of a florist. Feel free to use our florist job description template to produce your own. We also provide you with information about the salary you can earn as a florist.
Who is a Florist?
Florists create traditional and individualized floral arrangements for sale. Florists also advise clients on proper plant maintenance. These professionals are responsible for designing and constructing floral arrangements. They use a variety of flowers, foliage, and other materials to create one-of-a-kind bouquets, centerpieces, and other floral arrangements. They run shops that sell flowers. They also create and sell artistic flower and plant arrangements, such as bouquets and wreaths.
People in this position use their specialized knowledge of flowers to create bouquets and arrangements for memorable customers. They assist customers in selecting flowers, constructing displays, and instructing customers on how to care for flowers and plants. Customers typically purchase floral arrangements for special occasions such as birthdays, anniversaries, weddings, and funerals from floral designers. They also sell flowers, plants, and hand-crafted flower arrangements to the general public or create floral displays at special events.
Florists may also be responsible for running their businesses, including hiring employees and managing finances. In addition to creating beautiful floral arrangements, they frequently sell them directly to customers or through retail outlets such as grocery stores and flower shops. These professionals also known as floral designers, create decorative arrangements with fresh, dried, and artificial flowers and foliage. In addition, they assist customers in choosing flowers, containers, ribbons, and other accessories.
Florist Job Description
Below are the florist job description examples you can use to develop your resume or write a florist job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.
- Creating designs through the use of computer-aided design software or by hand-drawing sketches of arrangements.
- Ordering flowers and other materials from wholesalers and growers to meet specific product demands.
- Coordinating flower delivery to weddings, birthdays, anniversaries, and other special events.
- Resolving customer service issues, such as complaints about broken flowers or incorrect deliveries.
- Developing floral arrangements, bouquets, boutonnieres, corsages, and other floral arrangements.
- Communicating order status, delivery schedules, and special delivery instructions to customers.
- Creating flower arrangements, boutonnieres, and other floral arrangements.
- Maintaining an inventory of flowers, supplies, and other materials required to create floral arrangements.
- Ensuring client satisfaction with floral arrangements by consulting with them on flower selection, color, and other details.
- Receiving deliveries before cutting and displaying flowers.
- Adding additional watering solutions to prolong the lives of flowers.
- Providing clients with advice on possible flower combinations.
- Recommending flowers to customers based on their taste, budget, and occasion.
- Creating memorable floral arrangements for use in various settings.
- Assisting in preserving the cleanliness of the flower store.
- Responding to customers’ questions regarding product maintenance.
- Promoting the business and placing supply orders.
- Providing suggestions for flowers based on the occasion.
- Arranging delectable bouquets for sale with care.
- Packaging flowers to prevent breakage.
- Instructing clients on proper feeding and transporting procedures.
- Coordinating all regional floral deliveries.
- Creating aesthetically pleasing flower arrangements for daily hotel needs.
- Monitoring inventory and determining what is required to fulfill customer orders.
- Creating floral displays, wreaths, and bouquets from flowers, plants, dried flowers, wire, tape, and foam based on designs, design books, or customer specifications.
- Selling cut flowers, flower arrangements, and possibly potted plants or related products to customers.
- Setting up displays on-site, such as at conferences, churches, weddings, or funeral parlors.
- Ordering, unpacking, and maintaining flowers and plants.
- Checking inventory regularly.
- Discussing and accepting orders for floral arrangements.
- Advising clients on flower types and color combinations.
- Processing payments and maintaining accounts.
- Providing specialized design and floral expertise to plan, design, and create floral arrangements.
- Purchasing flowers and other goods from wholesalers and suppliers to ensure a sufficient supply to meet customer demands.
- Determining the desired arrangement, the occasion, and the delivery date, time, and location.
- Maintaining the department’s overall appearance, ensuring proper flower design and freshness.
- Delegating responsibilities to team members and providing feedback.
- Monitoring design space and inventory.
- Consulting with clients and arranging meetings.
- Creating original and customized bouquets for individual clients.
- Assisting customers in selecting the appropriate flowers for a specific occasion.
- Advising customers on plant and flower after-care.
- Accepting telephone orders for flowers and arranging delivery.
- Attending special events and functions to create floral arrangements.
- Performing basic administrative tasks such as bookkeeping.
- Accepting orders from customers in person, over the phone, and via the website, including special requests, delivery date, location, and payment processing.
- Consulting with customers about their budgets and preferences to design and create arrangements that meet their needs.
- Explaining the properties, appearance, fragrance, and compatibility of various types of blossoms and fillers.
- Explaining to customers how to maintain floral arrangements to prolong the life of the flowers and maximize their enjoyment.
- Maintaining daily sales and order records for accounts for in-person and online POS systems.
- Assisting with the delivery of floral arrangements, including loading and unloading the van and transporting floral arrangements to the designated location.
- Preparing budget-appropriate recommendations for plants, flowers, and greenery for each arrangement.
- Answering telephones, taking orders, and wrapping arrangements.
- Preparing guest bouquets, lobby centerpieces, and other flower arrangements per request or memorandum from housekeeping and other departments.
- Ensuring that all designs meet or exceed hotel standards and guest expectations.
- Ensuring that all floral arrangements are completed within the allotted budget and within the specified timeframes for both occasion needs and client orders.
- Ensuring that project status, timelines, and delivery information are effectively communicated to guests, bookers, and other departments.
- Updating all floral orders on the register or sheets, and guest services and other departments must sign off.
- Billing and posting all client’s orders, events, and charges to the appropriate guest or banquet folio.
- Preparing floral containers, props, floral foams, and carts for storage, refrigeration, and delivery.
- Coordinating with vendors of flowers and floral products.
- Sorting, cleaning, and replenishing all supplies.
- Resolving issues, and maintaining positive relationships with internal departments, clients, and vendors.
- Keeping photographs of all floral arrangements that have been created as a sample or catalog for the clients.
- Assigning tasks and directing crews for on-site floral production, maximizing employee abilities and available resources.
- Processing flower shipments, periodically pruning the flowers, and arranging marketable bouquets.
- Providing clients with pertinent information regarding flowers.
- High school diploma or General Equivalency Diploma (GED).
- American Institute of Floral Designers certification (preferably).
- Proven floral design experience.
- A solid understanding of various flower varieties, arrangement styles, and flower care.
- Excellent organizational skills.
- Skills in effective communication.
- Outstanding customer service skills.
- Creative and artistic.
- Expertise in fresh floral products and design techniques.
- Flexibility, punctuality, teamwork, and cleanliness.
- Friendly, patient, and forthright.
- Excellent verbal communication skills.
Florists use creativity to create one-of-a-kind arrangements for their clients. They can use their creativity to create floral arrangements that reflect the recipient’s personality. As a florist, you must know how to use your imagination to create floral arrangements that reflect the season, holiday, or event’s theme. As a professional, you should be able to utilize your artistic skills and design knowledge to create floral arrangements for various occasions. You must also be open to new ideas, as floral design trends change rapidly. You must have a keen eye for balance, color, and harmony to create arrangements that will wow your customers, so creativity is crucial. The ability to convey emotion and tone through cut flowers is a real skill, and a great florist possesses a genuine passion for the art. A genuine passion for flowers not only helps to attract attention to your beautiful designs but also keeps you in the business for a long time without causing you to burn out. The creative element of floristry transforms a profession into a passion.
- Communication skills
As a Florist, you must communicate with clients to comprehend their needs and preferences. You can also communicate with other Florists to determine the customer’s needs and preferences and to ensure they receive the appropriate flowers. You should be able to utilize oral and written communication skills to interact with clients and vendors.
- Customer Service
Florists spend a significant portion of their day communicating with clients and vendors. They must be able to comprehend a customer’s needs, explain available options, and guarantee high-quality flowers and service. The end goal of operating a floral business is to create stunning arrangements that excite customers, and part of this job is to provide excellent customer service. To earn repeat business, you must go the extra mile for your clients and do so with a smile. Therefore, it is essential to provide excellent follow-up, resolve issues, and do the right thing for your customers.
- Attention to detail
As a Florist, you must have the ability to pay close attention to detail when working with flowers. This includes knowing how to properly arrange flowers, which flowers complement one another, and how to properly care for flowers. Additionally, attention to detail can ensure that the arrangement you create is precisely what the customer desires.
Florists typically possess excellent organizational skills, which allow them to keep track of their inventory, orders, and other business documents. In addition to helping florists create beautiful arrangements and bouquets, organizational skills are also beneficial. As a Florist, you must be organized to keep your businesses running smoothly and complete orders on time.
- Logistical skills
A significant portion of floristry involves ordering and maintaining the necessary inventory to fulfill orders. This involves ordering flowers in bulk, arranging them, and maintaining them. Keeping track of the health of your plants, juggling orders, and distributing your designs requires a person with a keen understanding of logistics. You do not need to be neurotically organized, but you must have a keen eye for the finer points.
- Time management skills
Florists are frequently required to effectively manage their time to complete all tasks on time. This involves responsibilities such as preparing and delivering arrangements, maintaining inventory and completing paperwork. As a Florist, you may also be required to manage your employees’ time to ensure that everyone is working efficiently.
- Interpersonal relationship
You can enter into long-term agreements with businesses, hotels, and restaurants for the delivery of recurring floral arrangements. Whether these agreements are daily, weekly, or monthly, they require maintenance! A florist with solid networking and relationship management skills will achieve great success.
How to Become a Florist
Florists must have a high school diploma or a GED certificate at a minimum. Many florists pursue an associate’s degree in floral design or horticulture. These programs educate students in the fields of botany, biology, chemistry, and anatomy of plants and flowers. They also instruct students on flower arrangement and design. The majority of florists have a high school diploma or its equivalent. Florists who wish to start their own businesses may benefit from postsecondary education. Private floral schools, vocational schools, and community colleges offer courses in floral design and techniques for caring for flowers and plants. The majority of these programs result in a certificate or diploma. Numerous certificate and diploma programs include classes in flower and plant identification, floral design concepts, advertising and other business courses, and greenhouse work experience. Some community colleges and universities offer floriculture/floriculture operations and management certificates or associate’s degrees.
- Training & Experience
The majority of florists acquire the necessary skills and knowledge on the job. The training may consist of shadowing current employees, learning about the products sold, how to arrange them, and gaining knowledge of the shop’s delivery procedure. Training may also include instruction on the shop’s computer system, the point-of-sale system, and inventory management software if any.
Typically, novice florists gain practical experience by assisting seasoned florists. They may begin by preparing simple flower arrangements and practicing the fundamentals of tying bows and ribbons, cutting stems to the appropriate lengths, and handling and caring for flowers and plants. Floral designers also study the various types and growth characteristics of flowers and plants, as well as how to use flowers in intricate floral arrangements and which flowers and plants complement one another. Some florists may receive training in a related field before entering the profession. For instance, a landscape designer who learns about plants and how to arrange them can become a florist. A horticulturist may become a florist after gaining knowledge of plant maintenance and arrangement techniques.
- Certifications and Licenses
Certain states require florists to obtain a license to practice. To obtain a license, candidates must pass a test that may include questions on fundamental horticulture and floral design.
Certified Floral Designer is a credential provided by the American Institute of Floral Designers. Although certification is optional, it demonstrates a level of floral design expertise acquired through work experience or formal education.
Where to Work as a Florist
- Floral design shop.
- Florists center.
- Flower shops.
- Grocery stores.
- Garden centers.
- Florist supply stores.
- Commercial flower delivery services.
Florist Salary Scale
The average salary of a Florist in Nigeria is 840,000 NGN per annum while the average Florist salary scale in the United States is $29,195 per year.