Hair Salon Manager Job Description, Skills, and Salary
Get to know about the duties, responsibilities, qualifications, and skills requirements of a hair salon manager. You can use our job description template in this article to produce your own. We also provide you with information about the salary you can earn as a hair salon manager.
Who is a Hair Salon Manager?
Hair Salon managers hire and educate personnel, handle customer complaints, and ensure that shops are kept tidy, maintained, and supplied with enough products. To increase salon profitability, they manage all activities.
Hair Salon managers are responsible for the effective running of hair, beauty, and spa salons. Responsible for both profit and client pleasure, salon managers lead their teams of salon personnel to deliver exceptional services, maximize profit and follow all health and safety laws. As a salon manager, you will be responsible for recruiting, training, and dismissing staff members and managing the salon’s day-to-day operations. Salon managers are sometimes promoted or recruited from other salons, where they previously earned expertise in salon-specialized services. With enough expertise, salon managers may ultimately become salon owners.
To become a hair salon manager, you normally need to possess licensing in cosmetology and years of experience giving services to consumers. Excellent communication skills are necessary for salon managers, so you must love talking to people, be able to interact with your staff, and have basic arithmetic abilities to monitor company revenues and expenditures.
A hair salon manager is responsible for supervising the entire operations of a salon, assuring the best client satisfaction, including the area’s cleanliness and orderliness, and maintaining the sufficiency of salon supplies to satisfy customers’ requests and expectations. Salon managers routinely brainstorm promotional offers and new services to attract consumers and boost the company’s sales and profitability. They also give training for salon personnel and increase their abilities to optimize production. A salon manager must have great leadership, communication, and analytical abilities, particularly in managing financial data and responding to clients’ requests and concerns.
Hair Salon Manager Job Description
Below are the hair salon manager job description examples you can use to develop your resume or write a job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.
The duties and responsibilities of a hair salon manager include the following;
- Oversee daily salon operations.
- Hire and train beauticians, as required.
- Organize employees’ shifts, considering peak periods and seasonality.
- Order beauty items, such as creams, and essential oils, and refill stock.
- Arrange monthly maintenance services for all equipment.
- Apply hygienic procedures throughout all beauty stations.
- Ensure all beauty treatments satisfy high-quality criteria.
- Maintain personnel data, including wages and working schedules.
- Promote services, goods, and discounts on social media.
- Receive payments from customers and log all transactions.
- Keep updated records of expenditures and income (e.g. daily, monthly, and quarterly) (e.g. daily, monthly, and quarterly).
- Run online tournaments and provide discount packages to attract new consumers.
- Provide all services given by the salon, which includes hair cutting and styling as well as hair removal and aesthetic treatments.
- Recruit salon personnel that fulfills statutory educational and licensing standards.
- Prepare work schedules for salon employees.
- Set objectives for each staff member, review employee performance and give training and general supervision.
- Monitor salon supplies and equipment and purchase fresh stock as required.
- Create and distribute advertising material to attract new customers.
- Address and resolve consumer concerns about salon services and staff conduct.
- Process clients’ payments and keep proper financial records.
- Achieve consistent cleanliness and upkeep of the salon.
- Lead the salon staff team in delivering exceptional services and boosting salon profit
- Manage day-to-day operations of the salon including opening and closing procedures, worker conduct, and client intake processes
- Interview, employ, and educate salon workers in the process, policy, and health standards
- Schedule workers to guarantee appropriate coverage for the salon’s demands
- Resolve customer complaints and give solutions to staff conflicts
- Account for and report the income and costs of the salon
- Prepare and maintain sales, inventory, and customer reports
- Manage inventory of salon goods by keeping records of stock levels on hand and order replacement items.
- Control tidiness of the premises.
- Enforce sanitary measures across all workstations.
- Monitor stock levels and order supplies.
- Keep track of monetary inflows and outflows.
- Take care of client records.
- Oversee the scheduling of appointments.
- Supervise communication with client marketing operations, including social media fan pages.
- Look after the loyalty program (if you manage one).
- heck, the availability of resources (equipment and rooms).
- Help the salon owner develop critical papers (such as the financial strategy of your hair business).
- Create reports about salon operations.
- A secondary degree or similar experience in management or administration\sProfessional license in cosmetology within the state of salon practice.
- Extensive experience delivering salon services to clientele.
- Advanced organizational ability to handle workers, operations, and salon finances.
- General accounting and corporate financial abilities\sExcellent communication and team-leading skills.
- Detailed understanding of the beauty business and client demands
- Interest and aptitude to continue learning about market standards and changes in trends.
- Ability to remain on feet for lengthy periods and move fast to achieve various jobs.
- Organization: The organization can keep track of various activities and obligations at once. As a hair salon manager, you may have various jobs that demand your attention throughout the day. Having great organizing abilities will help you prioritize your work and keep on top of deadlines. It’s also crucial to be organized when arranging appointments for customers so they get great service in a timely way.
- Scheduling: Scheduling is the capacity to arrange and coordinate work shifts for personnel. As a hair salon manager, you may need to arrange your staff’s time off, vacations, and other absences. You also utilize scheduling skills while developing personnel schedules that include working hours, breaks, and lunch times. This guarantees that all of your workers can take their allowed time off while maintaining production throughout the week.
- Creativity: Creativity is the capacity to conceive fresh ideas and solutions. Hair salon managers frequently employ their creativity while coming up with methods to enhance their company, such as by making changes to their team or producing a new product. They also employ this expertise while thinking of new methods to sell their services or attract consumers.
- Color Theory: Hair color theory is the ability to interpret and apply various tones of hair color. This talent might be valuable for a salon manager who controls staff members who specialize in coloring services. You must know how to read and comprehend color charts so you can make educated selections about the colors to use on clients’ hair. You may also need to instruct your personnel in color theory if they don’t already have this expertise.
- Marketing: A solid marketing background may help you design methods to advertise your salon and enhance sales. You can produce commercials, arrange social media postings or analyze data to determine what sorts of marketing are most successful. This skill set may also be valuable when building a budget for your organization since it helps you to anticipate income based on the services you supply and their related expenditures.
- Flexibility: Flexibility is the capacity to adjust to changing conditions. As a hair salon manager, you may need to rearrange your schedule or change your tasks if an employee calls in sick or another event develops that necessitates you to alter your plans. Being flexible may help you be more productive as a manager since it enables you to adapt quickly and take action when required.
- Client Consultation: Client consultation is the capacity to comprehend and address a client’s demands. Hair salon managers often work with clients who have different expectations, so they need to be able to listen to their concerns and offer solutions that satisfy their requests. For example, if a customer desires long hair but they only have short hair, the manager might offer extensions or another treatment that would assist them to attain their desired appearance.
- Communication: Communication is the capacity to deliver information effectively and simply. As a hair salon manager, you may need to interact with workers, customers, and suppliers. Strong communication skills may help you transmit messages effectively and establish strong connections with others. You may practice your communication skills in any job by listening intently, asking questions, and answering wisely.
- Customer Service: Customer service skills are vital for a hair salon manager to have since they help you communicate with customers and ensure their requirements are addressed. Client service abilities include empathy, active listening, patience, and the ability to handle customer difficulties swiftly. For example, if a client is unsatisfied with their haircut, you may utilize your customer service abilities to apologize, give them a free makeover or discount on their next visit and explain how you intend to solve the matter.
- Hair Styling: Hair styling is the skill to trim, color, and styling hair. This talent might be valuable for management since it helps them to display their understanding of numerous haircuts and approaches. It also offers them the opportunity to conduct services that may assist boost client satisfaction. Hair stylists typically utilize this expertise while communicating with consumers and displaying how they might enhance their look.
- Product Knowledge: Hair salon managers should have a solid awareness of the goods and services their salons provide. This ensures they can answer any queries customers may have regarding the many alternatives accessible to them. It also helps them to assist when customers are contemplating new treatments or styles that could be more suited for their hair type or facial shape.
- Retail Sales: A history in retail sales might be advantageous for a hair salon manager since it can help you grasp the value of client service. You could have experience working as a cashier or sales associate, which can provide you insight into how to make customers feel appreciated and inspire them to return to your firm. Your ability to sell things may also help you boost income for your firm.
- Employee Supervision: A hair salon manager controls the work of their personnel, therefore they need to be able to supervise and give direction. They also need to know how to assign responsibilities properly so that everyone in the salon is working on something worthwhile. Hair salon managers that are good at employee supervision may assist their team members to improve professionally and feel appreciated by the firm.
- Inventory Management: A big part of a hair salon manager’s work is to ensure that the firm has adequate supplies and resources to function. This involves ensuring that all personnel has the equipment they need to accomplish their duties, such as shampoo or styling materials for hairstylists. It also entails purchasing fresh supplies when required and keeping track of inventory levels so you know when you need to replenish.
- Leadership: A good leadership skill set may help you encourage your team and accomplish corporate objectives. As a manager, you may be responsible for conducting staff meetings where you discuss performance reports, new projects, or other matters that influence the efficiency of your salon. You may also utilize your leadership talents to allocate responsibilities, encourage staff to take on challenges, and motivate them to work hard.
Where to work as a Hair Salon Manager
The work environment for a hair salon manager is frequently fast-paced and hectic. They may work long hours, including nights and weekends. They may also travel to attend trade exhibitions and conferences. Most hair salon managers operate in clean and well-lit salons. Some salons may be loud because of the hair dryers and other equipment.
Hair Salon Manager Salary Scale
The average hair salon manager’s income in the USA is $48,750 per year or $25 per hour. Entry-level occupations start at $37,947 per year while most experienced professionals get up to $68,250 per year.
The average hair salon manager’s income in the United Kingdom is £25,990 per year or £13.33 per hour. Entry-level occupations start at £23,204 per year while most experienced professionals get up to £32,500 per year.
The average hair salon manager’s income in Canada is $52,007 per year or $26.67 per hour. Entry-level occupations start at $44,850 per year, while most experienced professionals earn up to $66,300 per year.
The average hair salon manager in Australia is $68,754 per year or $35.26 per hour. Entry-level occupations start at $55,575 per year, while most experienced professionals earn up to $154,616 per year.
In Ireland, the typical compensation for a hair salon manager at entry level (with 1-3 years of experience) is €22,404. The average pay for senior-level hair salon managers (8+ years of experience) is €35,024.