Quality Coordinator Job Description, Skills, and Salary
Get to know about the duties, responsibilities, qualifications, and skills requirements of a quality coordinator. Feel free to use our job description template to produce your own. We also provide you with information about the salary you can earn as a quality coordinator.
Who is a Quality Coordinator?
A Quality Coordinator is an individual who ensures that an organization’s product or services meet an acceptable standard of quality. A quality coordinator guarantees that an organization’s raw materials, production processes, procedures, and products or services meet regulatory standards and quality standards. They usually work with a team of individuals from various departments who plays a crucial role in producing a product or providing a service.
Quality coordinators also lookout for new ways they can improve the quality of these products or services. This can be executing new procedures, training employees on best practices, or even looking for ways to reduce costs and still retain the quality of products. A quality coordinator also supervises all aspects of quality management and also contributes to the development of company policies and procedures. The quality coordinator gives quality support to projects from the planning stage to the project completion. to be a successful quality coordinator, you should be able to make sure that all materials, processes, and procedures meet the expected regulatory and quality standard, and resolve issues with immediacy or any challenge that may spring up.
Quality Coordinator Job Description
Below are the quality coordinator job description examples you can use to develop your resume or write a quality coordinator job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.
The following are the duties and responsibilities of a Quality Coordinator:
- Assuring that the organization’s standards are met by monitoring the progress of construction projects or other work being done by contractors
- Organizing with other departments within the company to ensure that projects meet all regulations and deadlines
- Recording project procedure and results for future reference
- Organizing with architects engineers, and other design professionals to ensure that they are on schedule with their designs
- Operating with vendors and suppliers to ensure that they meet the organization’s standards for quality
- Ascertaining standards for workmanship and materials used in projects to ensure high-quality work
- Overseeing and maintaining records of all materials used on projects including purchase orders, invoices, and inventory reports
- Guaranteeing that workers have the necessary training and tools to complete their jobs effectively
- Meeting with clients to gather information about their needs and expectations regarding project outcomes
- Formulating internal auditing tools and conducting internal audits and reports
- Specifying data-driven solutions and implementing quality improvement plans
- Conducting regular inspections and reviews to ensure employees adhere to quality and safety policies
- Helping with the development of company policies, processes, and procedures
- Delivering departments with quality planning and support
- Administering or assisting with regulatory and quality training sessions
- Organizing and maintaining quality management documentation
- Assisting in coordinating member satisfaction enhancement activities
- Performing national oversight audits for delegated vendors as required
- Enforcing and evaluating across company inter-rater reliability programs
- Aiding preparation for Quality management related committee gatherings
- Organizing resolution of top-level issues and mentoring associates about the Quality Management process
Qualifications
A quality coordinator typically needs to have the following qualification:
Education: A bachelor’s degree in Microbiology, Biochemistry, or a relevant field. You can also proceed to acquire a master’s degree in quality assurance, quality management, or a similar field. This master’s degree usually boasts their career.
Training & Experience: Much of the training for this role happens on the job scene. To acquire experience; quality coordinators can look for internship placement after their graduation from the university or they can take up entry-level positions in different sectors To get the requisite job experience. Quality coordinator is a top-notch role in most organizations and job recruiters may not want to hire a novice. Job candidates may take up entry-level job positions in jobs similar to that of a quality coordinator. Some of the jobs he or she can consider are, for instance, working in the healthcare sector as a medical records clerk or medical assistant, providing practical experience in the healthcare industry. These roles they take up also them to learn how to handle administrative tasks, such as patient scheduling and patient scheduling.
Certifications and Licenses: certifications are vital for quality coordinators because it exposes them to more knowledge about their profession. Some employers may demand that quality coordinators should possess certifications while other employers did not make it mandatory. They can acquire certifications such as Six Sigma, OSHA Safety, or Certified Quality Technician.
Skills
A quality coordinator should possess the following skills and competencies: Auditing, Leadership, preventative action, calibration, testing, organization, report writing, inspection, and data analysis. Corrective action, attention to detail, problem-solving, communication, and decision-making.
Essential Skills
- Auditing: Auditing is the ability to analyze data. Quality coordinators often employ this skill when evaluating production records, employee catalogs, and other relevant company documents. Auditing can enhance quality coordinators to make sure that all the production processes are transparent and effective. It also allows them to identify areas where they need to make improvements.
- Preventive Action; preventive action has to do with identifying risks that can occur and taking drastic measures so that they don’t occur. The best way to take measures is to ensure that your team members adhere to all company policies, maintain a safe working environment, and ensure that all working equipment is available and functioning as appropriate. Preventing workplace hazards or issues can save your time, energy, and money.
- Calibration: this is the ability to guarantee all your working equipment and machine are functioning appropriately. Quality coordinators are responsible for calibrating machines, instruments, and tools and ensuring that they are in good shape when using them to measure products. This guarantees that quality standards are met and it reduces any wastage of production. Ensuring that working tools are functioning appropriately also ensures that employees are safe and are not exposed to any harmful chemicals or radiation levels that can damage their health.
- Testing: Quality coordinators always have to employ testing because it is one of the major aspects of their job. They must ensure that they test products they oversee to ensure that these products meet company standards and function appropriately. Quality coordinators also conduct tests on new developments or procedures to ascertain if there is a need to improve production. Testing brings about great innovation in the company to produce new and high-quality products.
- Inspection: Inspection is the ability to supervise all the processes of production. Quality coordinators utilize inspection skills when evaluating data, analyzing processes,or appraising employee performance. They also inspect employee skills when monitoring production lines or quality control checks on products. These skills them to identify prevalent issues before it becomes a threat to customers r employees of the organization.
- Corrective Action: Corrective action is the ability to identify and execute solutions to challenges. As a quality coordinator, you might be saddled with the responsibility to ensure that production teams are following policies and also meeting company standards. If the policies of the company are not adhered to; you may need to employ corrective action skills when addressing any customer inquiry or complaint. For instance, if a customer claims your product is harmful, you may investigate to ascertain which step to take to prevent issues in the nearest future.
- Data Analysis: Data analysis is the ability to comprehend and interpret data. Quality coordinators often utilize data to track down production levels, customer satisfaction, and employee productivity. They usually analyze data to identify areas where improvement and determine areas where there are lapses. For instance, a quality coordinator can review sales records to ascertain if there are any trends in product popularity or if there are certain products that enhancement.
- Root Cause Analysis: this is the process of identifying and addressing the underlying reason why there are problems or issues. Quality coordinators employ these skills to identify issues in production processes, raw materials,or effects that may lead to production defects. They work together with other teams to find solutions to challenges and prevent problems from occurring.
- Report Writing: A Quality coordinator needs to write a report or document for their organization. This report can be writing inspection report which may demand that you understand the standard your company utilizes when inspecting products. It also involves drafting status updates on projects or tasks that you supervise. You will need to be able to vividly communicate with employees by writing so can they can take out time to go through the message.
- Communication Skills
- Problem-solving Skills
- Attention to detail
- Decision-making skills
- Organization skills
- Leadership
How to Become a Quality Coordinator
The minimum qualification to become a quality coordinator is a bachelor’s degree in finance, microbiology, biochemistry, or any relevant field. A quality coordinator is a top-notch position that demands leadership skills and so most employers prefer someone with a master’s degree. You can acquire a master’s degree in quality assurance or quality control. A master’s degree can give you more knowledge that will boost your career as a quality coordinator.
Acquire relevant experience as a quality coordinator, a quality coordinator is a top managerial position that employers may not consider someone with little or no experience. You can take up entry-level position jobs that are a bit similar to the role of a quality coordinator. Such roles can be assistant production assistants in an organization. The job responsibility of a quality coordinator generally are; testing, customer service audits, corrective action, and reviewing operations data. You can also volunteer as an intern in the quality control department and work closely with the quality coordinator in charge to acquire knowledge more about quality control. After you have gotten the requisite job experience in the industry of your choice, you can now apply for the role of a quality coordinator.
Acquiring certifications can also be beneficial because most employers give preference to someone that possesses the relevant certifications. You can acquire certifications both online and offline can acquire certifications such as Six Sigma, Certified Quality Technician, and OSHA Safety. Certifications are not mandatory but they will prove to employers that you are competent for the job you are applying for.
The final stage is to apply for a job; before you apply for a job you must first draft your resume. Draft a marketable resume and highlight your qualification, skills, experience, and relevant certifications you possess. Make sure you emphasize the experience you have and projects you successfully carried out at your former place of work. Write a cover letter and attach it with your updated resume to apply for a job at open positions available in your locality or vacancies advertised online.
Quality coordinators need to be updated with the trend in the industry to remain relevant. They can be familiar with the trend in the manufacturing industry or any industry where they find themselves. They should also engage in collaborative work to increase employee retention and engagement.
Where to Work as a Quality Coordinator
A quality coordinator can virtually work in all sectors of the economy ensuring that products are up to standard and follow the stipulated procedures. They can work in the following industries; Health care, financial, consulting, hospitality, food and beverage, and hospitality.
Quality Coordinator Salary Scale
The salary scale of a Quality Coordinator varies across different countries below are some countries:
- In Ireland, The average quality coordinator salary in Ireland is € 62 500 per year or € 32.05 per hour. Entry-level positions start their careers at € 55 000 per year, while most experienced workers make up to € 80 000 per year.
- In Qatar, A person working as a Quality Coordinator in Qatar typically earns around 10,300 QAR per month. Salaries range from 5,150 QAR (lowest) to 16,000 QAR (highest). This is the average monthly salary including housing, incentives, transport, and other benefits.
- In the United Kingdom, The average quality coordinator salary in the United Kingdom is £27,998 per year or £14.36 per hour. Entry-level positions start their career at £24,755 per year while most experienced workers make up to £35,000 per year.
- In Japan, A person working as a Quality Coordinator in Japan typically earns around 672,000 JPY per month. Salaries range from 329,000 JPY (lowest) to 1,050,000 JPY (highest).
- In the United States, The average quality coordinator salary in the USA is $90,000 per year or $46.15 per hour. Entry-level positions start at $70,000 per year while most experienced workers make up to $120,000 per year. The average quality coordinator salary in California is $104,958 per year or $53.82 per hour. Entry-level positions start their career at $85,115 per year while most experienced workers make up to $142,500 per year. The average quality manager salary in New York is $99,832 per year or $51.20 per hour. Entry-level positions start at $75,000 per year while most experienced workers make up to $140,000 per year.