Phlebotomy Supervisor Job Description, Skills, and Salary
Get to know about the duties, responsibilities, qualifications, and skills requirements of a phlebotomy supervisor. You can use our job description template in this article to produce your own. We also provide you with information about the salary you can earn as a phlebotomy supervisor.
Who is a Phlebotomy Supervisor?
A phlebotomy supervisor is in charge of a team of phlebotomists who draw blood samples and perform various tests on them. Phlebotomy supervisors ensure that all safety rules and regulations are followed, as well as that the laboratory is clean and well-stocked for daily testing and examinations.
Phlebotomy Supervisor Job Description
Below are the phlebotomy supervisor job description examples you can use to develop your resume or write a job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.
A phlebotomy supervisor’s duties and responsibilities include:
- Communicate with other staff members about the status of patient records.
- Train new employees on proper blood sample collection techniques.
- Maintain a clean and organized lab at all times.
- Examine test results to ensure their accuracy before communicating them to patients.
- Supervise lab technicians and other staff members to ensure that they are doing their jobs properly.
- Explain medical procedures to patients, answer questions, and provide emotional support during testing.
- Apply caution when dealing with sensitive information about patients’ health conditions.
- Collaborate with laboratory directors and other supervisors to ensure that work tasks are completed efficiently.
- Make appointments, collect samples, and draw blood.
- Examine identity documents to identify patients and their personal information.
- Determine the reason(s) for drawing blood samples after assessing the patient’s needs and reviewing the patient’s history.
- Prepare veins or fingers for blood drawing by selecting gauge needles.
- Analyze blood specimens with the proper testing equipment when necessary.
- Prepare specimens for transport by accurately labeling vials and matching blood specimens to patients.
- Maintain records of patient names, blood volume drawn, and diagnostic findings.
- Clean, maintain and calibrate laboratory equipment used in blood specimen collection and testing.
A phlebotomy supervisor should typically have the following qualifications.
Education: Phlebotomy supervisors are typically required to have a high school diploma or a General Education Diploma (GED). Candidates who have completed a phlebotomy program or course may be preferred by some employers. These courses are usually available at community colleges and vocational schools.
Experience and training: When they start a new job, most phlebotomy supervisors will receive on-the-job training. This training typically lasts a few weeks and teaches the new employee how to perform basic tasks such as drawing and processing blood. The phlebotomy supervisor will also be trained in their new role, which may include learning how to manage the facility, schedule and manage the phlebotomy supervisors’ workflow, and perform other administrative tasks.
Licenses and certifications: While certification is not required, phlebotomy supervisors can obtain it to gain more practical knowledge of the profession, pass an exam to prove their skills, and potentially earn a higher salary.
Phlebotomy supervisors must have the following abilities to be successful:
- Excellent communication skills: To interact with patients, other medical staff, and patients’ families, phlebotomy supervisors and supervisors alike must have strong communication skills. They must also be able to communicate with one another to discuss patient information, treatment plans, and other critical details.
- Leadership Capabilities: Because phlebotomy supervisors frequently work under the supervision of a phlebotomist, they must be strong leaders. A phlebotomy supervisor supervises their team’s work and ensures that they are performing their duties correctly. Strong leadership skills in phlebotomy supervisors can help their teams develop their skills and advance in their careers.
- Capability to Work in a Group: Phlebotomy supervisors collaborate with other medical professionals to ensure patients receive the care they require. A phlebotomy supervisor must be able to collaborate with their team for the department to run smoothly. Phlebotomy supervisors may also collaborate with other departments, such as radiology, to ensure that test results are delivered to the appropriate patient.
- Excellent time management skills: Both phlebotomy supervisors and supervisors must effectively manage their time. This can include knowing how long each procedure takes and ensuring that the lab is always fully staffed. It can also imply knowing when to take breaks and when to assist a phlebotomy supervisor with a particularly difficult procedure.
- Outstanding medical knowledge: Phlebotomy supervisors are medical professionals who draw blood samples from patients. As a phlebotomy supervisor, you must have a strong understanding of the medical field to guide your team. Medical knowledge can assist you in training your team to complete the job correctly and safely.
- Understanding of Safety Procedures: A phlebotomy supervisor should follow safety procedures to ensure their own and others’ safety while on the job. As a manager, you can train your team on proper safety protocols and encourage them to ask questions if they are unsure how to keep themselves or others safe. You can also go over each member’s safety records to ensure that everyone is adhering to protocol.
- Excellent problem-solving abilities: The ability to identify and resolve issues is referred to as problem-solving. As a phlebotomy supervisor, you may be required to solve problems that arise during work shifts or project completion. For example, if an employee has a problem with their equipment, you may be able to assist them in repairing it so that they can continue working effectively. You also use problem-solving skills when dealing with any concerns your employees have about their job responsibilities or workplace policies.
- IT expertise: A phlebotomy supervisor must be proficient in computers, including the use of software programs and databases. You may also need to train your employees on how to use specific equipment or machines, so make sure you know how to do that as well. You’ll probably spend a lot of time on computers because managing records is a big part of your job. To be an effective phlebotomy supervisor, you must be comfortable with technology.
- Staff Supervision Capabilities: The act of supervising a group or project to ensure that its objectives are met. As a phlebotomy supervisor, you may be required to supervise and oversee the work of several phlebotomists at the same time. This necessitates effective leadership abilities such as active listening, delegation, and feedback. You can also use your supervisory abilities to manage other departments within an organization.
- Flexibility: The ability to adapt to changing circumstances is referred to as flexibility. You may need flexibility in your job as a phlebotomy supervisor because duties and responsibilities may change depending on the needs of the company or hospital where you work. For example, if one of your technicians takes an extended leave, you may be asked to cover for them.
- Excellent knowledge of quality control: The ability to ensure that all work meets a certain standard is known as quality control. You may review your team’s work as a phlebotomy supervisor and provide feedback on how they can improve their technique or speed. You may also perform quality control checks on incoming samples to ensure they meet laboratory testing standards.
- Excellent organizational skills: The ability to keep track of multiple tasks and responsibilities at the same time is referred to as an organization. As a phlebotomy supervisor, you may be responsible for several employees, each with its own set of responsibilities. Strong organizational skills can help you keep track of your team’s workloads and ensure that everyone has what they need to finish their work. It also enables you to effectively delegate tasks by assigning them to individuals with the appropriate skill sets.
- Inventory Management Skills: A phlebotomy supervisor should be familiar with inventory management, which entails tracking and monitoring supply levels of equipment, supplies, and other resources. This is important because it ensures that your team has everything they need to do their jobs properly. It also aids in the planning of future purchases or restocking requirements.
- Understanding of Laboratory Procedures: As a phlebotomy supervisor, you may be required to train others on specific laboratory procedures. For example, if your company uses different machines for blood collection than others, you may need to teach employees how to use them and what precautions they should take.
- Understanding of Regulatory Compliance: The ability to understand and follow laws, rules, and regulations is referred to as regulatory compliance. As a phlebotomy supervisor, you may be in charge of ensuring that your team members adhere to all applicable laws and regulations. This includes knowing what licenses or certifications your facility requires and ensuring that they have them. It also entails being aware of any laws that may apply to the medical procedures performed by your team.
- Ability to Make Decisions: A phlebotomy supervisor must make decisions regarding the work assigned, how to handle workplace conflicts, and what resources to use. For example, if a phlebotomist is having difficulty drawing blood from a patient, the phlebotomy supervisor may decide to switch technicians or change the equipment used to ensure that everything runs smoothly and efficiently.
How to Become a Phlebotomy Supervisor
- Gain work or volunteer experience in a hospital setting: Healthcare settings are one-of-a-kind environments with unique challenges and pressures. Work experience in a hospital or GP practice is an excellent way to ensure that you understand what a phlebotomy job entails. Learn from phlebotomy supervisors on the job by observing how they perform their duties and interacting with patients and colleagues.
- Assess your abilities and skills: Working as a phlebotomy supervisor entails dealing with patients to complete an unpleasant procedure. A good phlebotomy supervisor is an effective communicator who also demonstrates empathy while taking blood. Consider your strengths and weaknesses, as well as areas where you can improve in patient care.
- Obtain the necessary qualifications: Phlebotomy supervisors are not required to have any specific qualifications to do their job. Before starting, NHS employers expect trainee phlebotomy supervisors to have at least two GCSEs or vocational qualifications. Phlebotomy supervisors who have completed on-the-job training are awarded a Certificate of Competency, proving their ability to perform venipuncture without supervision.
- Complete a phlebotomy course on your own: There are numerous privately run courses available to learn the clinical skills required for venipuncture. They are typically run by healthcare professionals, but the vast majority are not accredited and do not provide employment or a Certificate of Competency.
- Join the relevant professional body for your field of work: Phlebotomy is not a licensed healthcare professional. Healthcare providers hire phlebotomy supervisors and hold them accountable for their performance. There is also the option of becoming a member of the National Phlebotomy Supervisor Register, which is an independent professional body for phlebotomy supervisors.
- Conduct a job search for phlebotomy positions: Search for trainee phlebotomy supervisor jobs online or inquire at local clinics and surgeries. Individual NHS trusts advertise trainee phlebotomy supervisor positions. You can also inquire about suitable openings by contacting the Human Resources departments of private hospitals.
- Apply for phlebotomy entry-level positions: Even if you have completed a private training course, the only way to obtain a Certificate of Competence that allows you to advance as a phlebotomy supervisor is to work as a trainee with the NHS. Apply to NHS trusts that are advertising trainee phlebotomy supervisor positions with a CV outlining your qualifications and experience, as well as a cover letter explaining why you are a good fit for the position. Customize your CV to the job description and highlight your experience.
- Prepare for and practice for interviews: A job interview is a standard part of the phlebotomy job application process. You can improve your performance by practicing answers to common phlebotomy supervisor interview questions. Your interview responses should include experiences and skills that show your suitability for the job.
- Continue your professional growth: Once you’ve landed a trainee phlebotomy supervisor position, you can expand your knowledge and experience by attending courses and training sessions in addition to your regular work. Many aspiring phlebotomy supervisors participate in clinical research and audit projects within their departments as they advance to supervisory and managerial positions. Members of the National Association of Phlebotomy Supervisors (NAP) or the Institute of Biomedical Science can also attend training and conferences (IBMS).
Where to Work as a Phlebotomy Supervisor
Phlebotomy supervisors work in hospitals, blood banks, and other medical facilities. They usually work full-time, though some may work nights, weekends, or holidays. They may be required to work at odd hours or be available to work on short notice if they are required to be on call. Phlebotomy supervisors may be exposed to infectious diseases as well as hazardous materials such as blood and needles. They must take safety precautions such as wearing gloves, masks, and protective clothing.
Phlebotomy Supervisor Salary
In the United States, the average phlebotomy supervisor’s salary is $49,920 per year or $24 per hour. Entry-level salaries begin at $41,954 per year, with the most experienced workers earning up to $65,711 per year.
In the United Kingdom, the average phlebotomy supervisor’s salary is £23,400 per year or £12 per hour. Entry-level salaries start at £21,083, with most experienced workers earning up to £31,200 per year.
In Canada, the average gross salary for a phlebotomy supervisor is $53,117, or $26 per hour.
In Ireland, the average gross salary for a phlebotomy supervisor is €34,074, or €16 per hour.
In Australia, the average phlebotomy supervisor’s salary is $59,500 per year or $30.51 per hour. Starting salaries for entry-level positions start at $56,531 per year, with most experienced workers earning up to $63,147 per year.
In Germany, the average gross salary for a phlebotomy supervisor is 35,974 euros or an hourly rate of 17 euros.
In Nigeria, a phlebotomy supervisor typically earns around 207,000 NGN per month.