Logistics Coordinator Job Description, Skills, and Salary
Are you searching for a logistics coordinator job description? Get to know about the duties, responsibilities, qualifications, and skills requirements of a logistics coordinator. Feel free to use our logistics coordinator job description template to produce your own logistics coordinator job description. We also provide you with information about the salary you can earn as a logistics coordinator.
Who Is a Logistics Coordinator?
A logistics coordinator is in charge of overseeing all facets of delivery and shipment, particularly with relation to customer satisfaction. Customer satisfaction is important to me as a logistics coordinator since it’s how I keep my business profitable. A logistic coordinator is also knowledgeable about the optimization and procedures of supply management. This position requires a prompt response to customer inquiries and grievances as well as informing customers of any delays in the delivery schedule. Within the logistics sector, logistics coordinators typically operate in a range of businesses.
For roles as a logistics coordinator, a bachelor’s degree is recommended, a high school diploma and five or more years of experience in customer service or logistics management are requirements. Excellent communication and problem-solving abilities, as well as the capacity to collaborate with others, are necessary for successful logistics coordinators.
A company’s ability to get its goods into customers’ hands quickly depends on the work of a logistics coordinator. They are responsible for managing every stage of the supply chain for a business, from production to delivery. A successful logistics coordinator will have a system that runs smoothly and optimizes profit.
A company’s purchase orders are created, routed, and managed by a logistics coordinator, also known as a logistics specialist coordinator. Their primary responsibilities include examining shipment contents before distribution, working with transportation systems to guarantee fast shipment pickups, and keeping an eye on shipping costs and production procedures.
To oversee the storage and delivery of a company’s goods, supply chain managers frequently use professionals known as logistics coordinators. By remaining in touch and transmitting all delivery-related messages, they also manage all aspects of shipment and delivery and guarantee client satisfaction.
Logistics Coordinator Job Description
What is a logistics coordinator job description? A logistics coordinator job description is simply a list of duties and responsibilities of a logistics coordinator in an organization. Below are the logistics coordinator job description examples you can use to develop your resume or write a logistics coordinator job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.
The duties and responsibilities of a logistics coordinator include the following;
- Coordinate with transportation companies to guarantee that cargo is moved properly and promptly.
- Answer customer questions and direct customers to the appropriate channels.
- Check the accuracy of shipping papers and purchase orders.
- Make any necessary special shipping arrangements.
- Monitor and correct shipment mistakes.
- Create invoices and bills.
- Budget for distribution and shipping.
- Ensure that all offered services are of a caliber that satisfies the necessary standards.
- Establish procedures to improve the organization and efficiency of the supply chain.
- Direct all supply chain activities.
- Manage and organize transportation, storage, and inventory.
- Analyze and improve logistical processes.
- Examine, put together, and dispatch purchase orders.
- Make sure shipments are picked up and delivered promptly.
- Track shipments, expenses, schedules, and output.
- Address and resolve difficulties with shipments and stock.
- Communicate and haggle with suppliers and merchants.
- Address client inquiries.
- Plan and oversee supply chain activities.
- Make sure the space, resources, and communication channels are utilized properly.
- Recruit and schedule logistics personnel (such as truck drivers) by the needs and options available.
- Organize raw material and equipment inventory and oversee orders to make sure they fulfill requirements.
- Close profitable deals and create mutual pleasure, communicate with suppliers, retailers, customers, and other stakeholders.
- Plan and monitor the shipment of finished goods by customer demands.
- Keep track of the inventory in the warehouse, orders that have been fulfilled, etc.
- Ensure that your reports are correct for upper management.
- Ensure demands are met, manage orders and plan the stocking of materials and equipment.
- Plan and monitor the shipment of finished goods by customer demands.
- Use communication to strike profitable business transactions and win everyone’s pleasure.
- Keep logs and records of your warehouse’s inventory and orders that you’ve fulfilled.
- Recruit and schedule logistics personnel (such as truck drivers) by the needs and options available.
- Ensure that your reports are correct for upper management.
- Create precise invoices.
- Organize, carry out, and monitor supply chain operations.
- Make sure all the resources and materials are utilized effectively.
- Execute and improve IT logistics processes.
- Create and uphold connections with merchants and suppliers.
- Make sure the client is satisfied.
- Establish and monitor KPIs.
- Observe all applicable laws and regulations.
- Determine any process bottlenecks.
- Organize and provide training to the logistics team’s personnel.
Qualifications
- A GED or high school diploma is necessary.
- Preferably has a degree in business administration, logistics, or a related sector.
- Required 2+ years of logistics management experience.
- Working familiarity with ISO standards and legal obligations.
- Excellent interpersonal and negotiating abilities.
- Proficiency in logistics software and Microsoft Office.
- Excellent organizational and management abilities.
- Powerful problem-solving abilities.
Essential Skills
- Solving issues: The capacity to recognize and resolve problems that can develop in a professional setting is known as problem-solving. You might be in charge of making sure every component of an operation goes without a hitch as a logistics coordinator. This entails anticipating prospective problems and creating remedies to address them. When unforeseen circumstances arise, your ability to solve problems will aid you in making wise decisions.
- Analysis Capabilities: Analytical abilities are used by logistics coordinators to assess data and make wise decisions. To determine how to best meet consumer needs or guarantee that shipments arrive on time, they might need to check sales records, production schedules, and other information. When they develop supply chain management plans, they also employ analytical abilities. For instance, they might compare the costs of various modes of transportation to determine which is the most economical choice.
- Customer care: Because they frequently engage with clients to make sure their demands are satisfied, customer service abilities are crucial for logistics coordinators. They can be required to respond to inquiries regarding the logistics procedure, clarify how a business’s services operate and allay any worries clients may have. Logistics coordinators might benefit from having strong customer service abilities to satisfy their clients and keep their connections favorable.
- Organization: The capacity of the organization is the capacity to monitor several tasks and resources. Toe they have all the supplies they need for their projects, and the logistics coordinator needs to be well-organized. They also need to be aware of the specifications and deadlines for each task. Additionally, effective delegation and workload prioritization are made possible by strong organizational abilities.
- Communication: The ability to communicate information clearly and concisely is referred to as communication. You would have to communicate with customers, vendors, managers, and other team members as a logistics coordinator. Strong communication abilities can help you establish trust with others and efficiently relay messages. In any employment, you may improve your communication skills by paying attention to what others are saying and giving intelligent responses.
- Scheduling for Transportation: It is possible to organize and monitor freight transportation routes through transportation scheduling. This entails being aware of the most effective modes of transportation, the length of time required for each route, and the necessary resources. Logistics managers who schedule transportation can assist make sure that shipments reach on time and in good shape. They will be sure to have all the data they require to create shipping orders as well.
- Troubleshooting: Problem-solving skills include the capacity to troubleshoot. You could resolve issues with clients or suppliers, production procedures, or transportation routes in your role as a logistics coordinator. When resolving issues with computer applications or other office equipment, you can also employ your troubleshooting skills.
- Load Scheduling: The number of supplies needed for a production run or project must be planned by a logistics coordinator. They also need to understand how much room is needed to store and move these things. Detail-orientedness, organizational prowess, and the capacity to predict future supply and demand are prerequisites for this. When deciding on load sizes, it’s crucial to take transportation expenses into account.
- Inventory Control: Strong inventory management abilities are necessary for a logistics coordinator to track items and materials required for the production processes at their organization. These abilities are also used while planning supply chain routes because they need to know how much inventory each site has and where it is. This guarantees that cargo is delivered to areas that have enough supplies to resume manufacturing.
- Shipment tracking: Logistics coordinators frequently manage the shipment of goods from one site to another; therefore, tracking shipments is an essential ability for them to possess. For shipments to proceed, it is vital to monitor their progress and make sure that all required documentation is in order. To always be aware of the location of their luggage, logistics coordinators must track their shipments when they travel.
- Freight billing: The process of keeping records for shipments is called freight billing. This entails keeping track of both incoming and outgoing freight, documenting details about each cargo, and producing invoices for clients. Strong freight billing abilities let a logistics coordinator keep track of all incoming and outgoing shipments, ensuring that a company’s inventory is always accurate and that it is paid for outgoing shipments.
- Order processing: Receiving and processing incoming orders is known as order processing. Verifying customer information, entering data into a system, and assigning shipments to drivers all fall under this category. Due to the possibility of concurrently receiving and processing several orders, order processing calls for meticulous attention to detail and multitasking skills.
- Scheduling and planning: Effective time management skills are required of a logistics coordinator. To build a practical timeline for projects and assignments, they need to know how long it takes to accomplish specific tasks. Additionally, they must be able to organize their tasks according to priority and assign tasks as necessary.
- Data entry: This is the process of entering information into a computer system. You might need to submit information as a logistics coordinator regarding incoming and exiting shipments, inventory levels, or other logistical specifics. You can maintain track of crucial information in the records management system of your firm with the use of strong data entry abilities. When preparing reports for senior management or clients, data entry may also be used.
- Attention to detail: Logistics coordinators that pay close attention to detail can make sure that all project-related duties are completed. This may entail maintaining inventory levels, keeping an eye on production schedules, and making sure the appropriate products are delivered to the right places. Attention to detail can assist logistics coordinators in spotting possible problems before they arise so they can take preventative action.
How to Become a Logistics Coordinator
- Further your education: Look for openings for logistics coordinators in your area and ascertain the minimal educational need. Even while the majority of employers need a bachelor’s degree, some may merely demand an associate’s or let you substitute relevant job experience. Get the fundamental education that is required for the position in your location.
- Become experienced: Most firms prefer candidates with at least some prior experience working in logistics. Through a specialized curriculum, such as a Bachelor’s Degree in Logistics, you might be able to acquire some of the necessary training. You might also think about looking for jobs as shipping or receiving clerk or a warehouse worker where you can gain relevant experience.
- Obtain certifications: For logisticians who wish to further their careers, there are various certifications available, and many of them don’t require a lot of work experience. These certifications show that you have the necessary skills and that you want to advance in your job.
- Revisit your resume: Update your resume after you have the needed training, experience, and any certificates that can attest to your skills. Include information about your greatest level of education, relevant work experience, certifications, and transferrable talents to the position you’re applying for.
- Apply for positions: Look for positions available for coordinators of logistics. Using your education and job experience as a guide, decide which occupations you are most qualified for. Apply with a cover letter that is suitable for the organization recruiting along with an updated résumé.
Where to Work as a Logistics Coordinator
Depending on the sector of business a logistics coordinator works in, different working conditions exist. While some would work in offices, others might be employed locally in factories or warehouses. Their workplace’s typical traits include: sitting at a desk for a prolonged period, utilizing a computer, printer, and other office supplies, and Possibly unpredictable working hours, including nights and weekends, It might be necessary to travel.
Logistics Coordinator Salary Scale
In the USA, the average income for a logistics coordinator is $39,000 per year or $20 per hour. Most experienced workers earn up to $54,091 per year, while entry-level roles start at $34,125.
In the UK, the average salary for a logistics coordinator is £25,000 per year or £12.82 per hour. Most experienced workers earn up to £30,353 per year, while entry-level occupations start at £22,538.
Ireland’s national average wage for a logistics coordinator is €35,00 per year or €17.95 per hour. Most experienced professionals can earn up to € 41 325 per year, while entry-level roles start at € 30 250.
In Canada, the average compensation for a logistics coordinator is $45,000 per year or $23.08 per hour. Most experienced workers earn up to $57,500 per year, while entry-level roles start at $39,000.
