Cab Driver Job Description, Skills, and Salary
Get to know about the duties, responsibilities, qualifications, and skills requirements of a cab driver. You can use our job description template in this article to produce your own. We also provide you with information about the salary you can earn as a cab driver.
Who is a Cab Driver?
A Cab Driver is a licensed professional who drives customers to their destinations in a cab. They receive a price for moving people, which varies with the length of the cab journey. If the driver is an employee of a business, the business will send them out to pick up passengers. To pick up waiting for customers for fares, they could also drive about throughout various shift times.
A cab driver’s operating location will determine whether their shift is busy or sluggish. The pay schedule for each day is determined by the volume of business during the shift and the number of fares the driver collects.
In addition to picking passengers, cab drivers sometimes adhere to intricate schedules. Sometimes, tourists or business travelers may engage cab drivers for the day, which can require them to keep a strict schedule.
The ability to drive various types of cars is a must for cab drivers. Some cabs include ramps that can be lifted and lowered and are designed for those with disabilities. Most cab drivers must receive a license before being hired as cab drivers to operate this kind of vehicle.
A cab driver should have a basic understanding of the local tongue. Cab businesses may consider drivers who speak different languages to be an asset. The typical cab driver has a variety of duties to complete, but if they love driving, communicating with others, listening to their customers, and working with them, this line of work may be emotionally fulfilling.
Cab drivers are familiar with the city’s major thoroughfares, side streets, shortcuts, back lanes, traffic snarls, construction zones, and detours. They are aware of the locations of major companies. They know the hubs where people congregate to hail cabs and frequently use GPS and iPhones to assist them to locate addresses or unmarked businesses.
Cab drivers are more than simply swift, efficient drivers who maintain their composure in traffic and smile at irate passengers. They are often welcoming, informed locals who are eager to engage in a chat on any subject.
Cab Driver Job Description
Below are the cab driver job description examples you can use to develop your resume or write a job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.
The duties and responsibilities of the Cab Driver include the following:
- Verify the vehicle’s equipment to ensure it is in working order.
- Test the wipers, locks, horns, windows, and brakes.
- Check the levels of the motor oil, coolant, and gasoline.
- Check the condition and air pressure of your tires.
- Alert the firm or the dispatchers to any malfunctions
- Make contact with the companies, travelers, and clients
- Pick up passengers and leave the vehicle in a predetermined spot where they may board
- Assist travelers with luggage and poor mobility
- Make sure everyone is buckled up in their seatbelts and situated appropriately.
- Drive people to their destination while observing traffic laws and rules and guaranteeing their safety.
- Act appropriately in case of accidents or crises.
- Report any defect or mishap to the company’s dispatchers, such as collisions, flat tires, or breakdowns.
- Carry out minor mechanical repairs wherever feasible.
- Provide first aid assistance, such as cardiopulmonary resuscitation (CPR), to passengers experiencing a medical emergency and, if required, take them to a hospital
- Keep track of the fares, trips, and working hours, then provide reports to the dispatchers or business.
Qualifications
- A high school certificate, GED, or its equivalent
- Possess a driver’s license
- Have experience as a skilled driver
Essential Skills
Here are the skills you require to excel in your job as a Cab Driver:
- Customer Service
- Geographic Knowledge
- Time Management
- Excellent Communication
- Great Driving Skills
- Good Hygiene
- Honesty
- Hospitality
- Problem-solving
- Time Management
- Flexibility
- Mental Stamina
Customer Service
Being able to deliver first-rate customer service is customer service. This entails having the ability to respond to consumer questions and concerns in a timely and effective manner. Good customer service abilities are crucial because they demonstrate concern for your clients and your willingness to go above and beyond to meet their needs.
Cab drivers interact with various people, from polite professionals to inebriated troublemakers. However, regardless of their socioeconomic standing, cab drivers should always treat them with the utmost respect and remain to understand their habits.
Additionally, they should accommodate their customers’ legitimate demands, such as turning off the air conditioning, moving more slowly or quickly, taking a different route, etc. They should provide top-notch customer service to all clients on an equal basis.
Geographic Knowledge
Cab drivers are required to take their passengers anywhere they wish to go. As a result, they must be knowledgeable in their field. They should be familiar with all the important locations and landmarks, as well as routes and shortcuts to avoid congested areas. They will be able to avoid confrontations by doing this. Nobody likes to arrive at a meeting late just because their drivers got lost on the way there.
Time Management
The most common complaint about cab drivers is probably that they are always late. Have a good reputation for being on time. Never be late to show you have good enough discipline. In addition, the cab driver must be able to get you to your location on time. In conclusion, on-time arrival is essential for a top-notch cab service.
Excellent Communication
The cab driver and their customer must communicate well. Without communication, things may go completely awry, or even worse. As a result, cab drivers must establish effective communication with their customers and build trust. They should be able to follow their directions and be receptive to any recommendations they may have. Additionally, engaging in a small chat with their passengers shows that they are paying attention to you rather than keeping things simple and monotonous. Some people, however, would prefer a calm and quiet journey. However, cab drivers should have social intelligence and be able to read people well. A cab trip will be more efficient and comfortable if the driver can effectively converse with the passengers.
Great Driving Skills
High-level driving skills describe the degree of proficiency that cab drivers have on the road. They should be able to handle unpleasant weather and snarling traffic. They respect the customer’s time but do not sacrifice their safety in the process.
Most essential, a decent, trustworthy, and skilled cab driver is one who, under all circumstances, does not breach the law.
Good Hygiene
Being tidy and clean is a trait of a competent cab driver that should also be applied to the cab itself. The vehicles used by cab drivers serve as their workplaces and must be kept tidy. You should ensure the passenger’s comfort and safety first.
Honesty
Some cab drivers are fraudsters and dishonest. Because of that, you may need to distinguish yourself as an excellent driver. Unreliable cab drivers will take advantage of their passengers in every way possible. Meanwhile, a trustworthy cab driver would never exploit passengers or do harm to them. Instead, you should be truthful with them and act in their best interests. You will inform them of the faster, more affordable, and superior routes without interfering with their ability to make a choice.
Hospitality
Meeting all types of individuals is one of the things a cab driver face. Therefore, adopting a cheerful and welcoming attitude is very advised. Good cab drivers greet customers politely, assist them with their bags, and help them board and exit the car. They should, above all, pay attention to their customer’s demands and provide specialized items like candy, gum, tissues, etc. Drivers should treat passengers with respect because they are paying for the driver’s services.
Problem-solving
Cab drivers will be impacted in some manner by incidents or accidents on the road. They may cause a vehicle accident, or a rally along the streets might cause them to become caught in traffic. Because of this, they must have strong problem-solving abilities to settle any dispute that can negatively affect their company. For instance, they must find a different route right away if they are in a traffic jam and their customer wants to be someplace urgently. Otherwise, they risk having a dissatisfied client.
Time Management
Cab drivers need to be able to plan and carry out their routes on schedule, so being able to manage their time well is a crucial skill. They will require this skill through repetition and experience.
Everyone can learn effective time management techniques which have several advantages. For instance, cab drivers are aware of the busiest times of day and week based on experience.
The goal of time management, which calls for a lot of discipline, is extremely valuable.
Flexibility
Flexibility is the capacity to change-adapt. You must be able to modify your route as a cab driver in response to traffic, road closures, and other unforeseen circumstances. This calls for the ability to fast thinking and decision-making.
Mental Stamina
The capacity to remain intellectually active when worn out or under pressure is known as mental stamina. As a cab driver, you will frequently deal with long hours and challenging passengers. You will be better able to remain calm and concentrate under pressure if you have solid mental endurance.
How to Become a Cab Driver
Below are the steps to take to become a Cab Driver:
Step One: Get a Driver’s License
You must first obtain a driver’s license. Process and the requirements like age, experience, and other criteria vary per country and state.
Step Two: Gain Driving Experience
While some jurisdictions have age restrictions and no experience requirements, others charge money and demand an exam in addition to substantial driving experience. In any scenario, it is beneficial to practice driving and become familiar with major and minor routes in your city.
Step Three: Choose your Job Path
You can work as an independent contractor for a private cab company or the municipal cab service in your city. While working with a private corporation or government is more likely to give benefits, contractor work may pay more and allow flexible hours.
Step Four: Gather the required paperwork, and Finish the Training
Your prospective employer can ask you to obtain the necessary paperwork and finish any training. As soon as you’re done, you can begin serving as a cab driver.
Where to Work as a Cab Driver
Cab drivers are frequently put through long shifts and are occasionally available round-the-clock. They may work in shifts, which means they could have to work overtime throughout the week.
It is crucial to remember that a cab driver will spend most of their shift sitting down. On rare occasions, a cab driver is allowed to exit the cab for breaks.
If someone wants to drive a cab, they should love it. One must be aware that there may be busy periods when there are many passengers, and there may also be periods when there are few pickups and the driver spends most of the time driving about looking for passengers.
Cab Driver Salary Scale
A cab driver makes $32,175 annually or $16.50 per hour in the United States. The starting salary for entry-level jobs is $27,767 per year, while the average yearly salary for experienced workers is $58,500.
In the UK, a cab driver makes an average pay of £35,050 per year or £17.97 per hour. Most experienced professionals earn up to £51,974 yearly, while entry-level roles start at £26,000.
In Canada, a cab driver makes an average salary of CA$40,354 per year and CA$19 per hour. Cab driver salaries typically vary from CA$30,750 to CA$46,891.
In Germany, the average gross pay for a cab driver is €30,434, or €15 an hour. They also receive an average bonus of €603. A cab driver with less than three years of experience starts with an annual wage of €27,039. The average pay for senior-level cab drivers is around €35,977.
In Australia, a cab driver makes an average wage of AU$73,125 per year or AU$37.50 per hour. Most experienced professionals earn up to AU$73,125 annually, while entry-level employees start at AU$73,125.
In Ireland, a cab driver makes an average salary of €28,832 per year and €14 per hour. Cab drivers typically make between €21,970 and €33,503 per year.
In Nigeria, a cab driver makes roughly ₦109,000 per month. The salary ranges from ₦58,900 to ₦165,000 or more.
