Business Operations Manager Job Description, Skills, and Salary
Get to know about the duties, responsibilities, qualifications, and skills requirements of a business operations manager. You can use our job description template in this article to produce your own. We also provide you with information about the salary you can earn as a business operations manager.
Who is a Business Operations Manager?
A business operations manager is a C-level executive who oversees the company’s operational schedules or activities. A business operations manager design, implement and also manage a company’s initiatives and operations. He reports to the Chief Operations Officer known as the COO or the Operations Director. Business operations managers work in a large or mid-sized company with the sole responsibility of organizing different company activities and also supervising tutors to reduce waste of time. Business operations managers perform reviews and also make recommendations on how policies and procedures can be improved. They also develop plans for growing business operations, make research such channels for cost reduction and also monitor the accounting processes. They are also responsible for guaranteeing that each employee has the resources they need to finish their managing inventory, budgeting, hiring, and transportation procedures. They act as a link between the executive team and the staff who will execute their vision.
The normal schedule of a business operations manager is to spend his or her time in the office to have a meeting with clients or business partners, shadowing employees, or also making surveys of the production floor at their business. They also draft guidelines for evaluating employee productivity and also the effectiveness of diverse workflow. A Business Operations Manager also gathers feedback from employees about their working conditions and also ideas on how to make improvements. They the policy changes with administrative staff and also provide them with guidelines on how to eliminate old procedures and initiate new ones.
The Business Operations manager reports to the Company’s COO or Chief Operations Officer. The COO works closely with other company officers to establish the company’s vision and also to come up with a strategic plan for meeting their mission and then collaborates with the business operations manager to specify the details, actions, and also necessary costs to implement that plan. They might also work closely with the Financial Officer when executing the logistics with the company’s expenses and budget. In a company that does not have a Chief Operations Officer, the Business Operations Manager can work or report to the Chief Executive Officer or the Company’s President.
The business operations manager oversees all the company’s most crucial logistics and administrative systems. He must possess an analytical mindset that he can use to specify inefficiencies.
Business Operations Manager Job Description
Below are the business operations manager job description examples you can use to develop your resume or write a job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.
The following are the duties and responsibilities of a business operations manager:
- Teaming with relevant parties to create a budget.
- Supervising money handling, accounting, and bank processes.
- Employing policies to ensure the company’s growth.
- Executing plans to address stock losses and theft.
- Assigning means controlling company costs.
- Generating financial reports.
- Administering performance reviews judiciously and motivating staff.
- Influencing better business practices.
- Governing marketing initiatives.
- Maximizing operating prospects to exceed customers’ expectations and company goals.
- Supervising the accounting, bank processes, and money handling, monitoring the financial data, and recommending solutions to improve profitability
- Establishing strategies and policies for company growth
- Enforcing plans and procedures regarding stock losses and theft
- Utilizing means keeping company costs down
- Administering staff performance reviews and motivating staff
- Governing market initiatives and maximizing business performance to reach the customer and company goals
- Accomplishing better business practices
- Promoting headhunting and other modes by which to procure additional resources.
- Boosting in organizing and implementing conference presentations.
- Stimulating and managing members of the team and otherwise supporting all aspects of business projects.
- Organizing project goals and priorities.
- Working with members of the team to ensure the project achieves business goals.
- Specifying and resolving issues, complaints, and inquiries from members of the team.
- Supervising payroll policies and procedures.
- Examining the effective allocation of employee benefits.
- Bachelor’s degree in business administration.
- 5 or more years of experience successfully managing a complex enterprise’s human resources, finances, operations, or strategies.
- Competent ability to manage complex budgets.
- Gifted ethical leadership abilities.
- Outstanding communication skills, both written and verbal.
- Outstanding people skills.
- Proficiency to make projections three years into the future.
- Has comprehensive expertise in managing others
- Is knowledgeable on financial services.
- Possesses terrific organizational and time management skills as well as the ability to meet deadlines.
- Is persuasive and has strong communication skills, both orally and in print.
- Demonstrates intuitive, analytical, and problem-solving skills.
- Displays motivation, determination, and decisiveness despite any external pressures.
- Can present budgets, schedules, plans, and business models to a combination of audiences.
- Can work under pressure.
- Leadership and motivational Skills: A business operations manager is part of the leadership of the organization and he or she needs to employ this skill to coordinate employees in an organization so that everything will be done maturely. He or she needs to also train other employees and also give them an orientation about all the guidelines of an organization. He or she must also motivate a team so that an organization can be able to achieve all its goals and objective.
- Good Communication Skills: An effective business operations manager must be able to interact with everyone in the organization. He or she must be able to pass across a message to staff, other managers, superiors, and also customers. Communication is a core skill that every organization needs to implement daily or put to the test daily. They must possess both verbal and written communication skills so that they can achieve their responsibilities successfully. They usually engage their writing skills to pass a report to the Chief Operations Officer.
- Delegating Skills: A business operations manager knows how to assign responsibilities or how to delegate tasks to members of a team. He can have a steady career if he can understand how each employee can fit into a task and delegate tasks to them based on their abilities. An unhappy business operations manager is someone that does not delegate tasks, this is very bad because the work is very tedious.
- Ability to Work under Pressure: a business operations manager must possess the ability to multi-task and work under intense pressure because the job’s responsibility can be very complex. They should be in place to meet up with stringent deadlines. A business operations manager must be able to work under a very complex situation. If the situation becomes too complicated, he can report it to the Chief Operations Officer.
- People management and motivation: companies can only increase their productivity when the staff is motivated, it is very much important for members of teams or various departments to be motivated. A successful business operations manager is someone who builds a strong team and generates positive responses from the group of people he or she is working with. They must develop a good understanding and address the individual needs of staff.
- Accountability: Most work environments have some sort of either internal or external. The business operations manager needs to possess good conflict management skills to resolve any issue. The conflict can also be between employees in an organization, he must be very objective when making decisions.
- Financial analysis and financial management abilities which are how to interpret financial statements, assess financial data formulating, budget forecasts, and collate financial data.
- Supply chain management skills which include pricing, supplier evaluation, and purchasing
- Project management skills which include troubleshooting, budgeting, procuring resources, and others
- Strategic planning skills which forecasting and cry
How to Become a business operations manager
- Earn the Basic Education
The first step required to become a business operations manager is to acquire a bachelor’s degree in business management, business administration, and economics. The bigger organization often demands that the candidate possess a master’s degree in finance or business administration. This is a managerial role and obtaining a master’s degree can help you harness leadership skills that will make you a successful career. The association of Operations Management offers certification programs in the management of production and inventory although it is not required. Candidates are expected to possess more than four years of managerial experience and also have a strong network of contacts with those that are professionals in business organizations.
- Complete an Internship
Completing your internship is highly important for you to get professional experience in the field. As an intern, you can be employed to work in administration, hiring procedures, employee training, data management, and policy development. Interns can build their skills in budget management, resource management, finance, and organizational planning. Interning under a licensed business operations manager can help you harness some skills and equip you to be an expert in your career.
- Consider Professional Certification
Most business operations managers should consider getting a professional certification to boost their careers. They can acquire certification in supply chain management, finance operations, and human resources. Some employers may not demand it but getting a certification will go a long way to prove that you are competent for the job. For instance, a Business Operations manager can get a certification aa s Certified Manager (CM) from the Institute of Certified Professional Managers or the Certified Supply Chain Professional (CSCP) credential from the Association for Supply Chain management. There is also the Association for Supply Chain Management (ASCM) which is the main association for the operations management of professionals in the United State. It offers a wider range of certifications that can help you build your professional experience. These certifications are optional but they can build your resume and also showcase to employers that you are the most qualified candidate for the job.
- Gain Relevant Work Experience
Get roles in the supply chain if you are interested in it, you can start by managing supplies, and personnel and supporting a more senior operations manager. If you gain experience in a specific field, it can be very much beneficial. If you get to experience both the private and public sectors, it can be very much rewarding. Most organizations are typically looking for a candidate who has five years or more experience in managing complex human resources, operations departments, and finance.
Where to work as a Business Operations Manager
A business operations manager can work in companies, government agencies, multinational companies, and corporate offices. Their work schedule can be extended for 70 hours per week and it includes weekends and evenings. The job can be extremely difficult because it requires that they employ their skills into use to get the desired results. To achieve success, they travel to local, national, regional, and international offices which is very much common. They also attend executive business meetings and conferences sponsored by associations which pertains very much to the job. This is an executive role so their work environment is a comfortable spacious corporate office.
Business Operations Manager Salary Scale
The business operations manager’s salary is cut across different countries and here are a few countries:
- In the United States, The average Business operations manager’s salary in the USA is $79,151 per year or $40.59 per hour. Entry-level positions start their career at $55,594 per year while most competent workers make up to $127,572 per year. The average business operations manager’s salary in California is $90,000 per year or $46.15 per hour. Entry-level positions start their career at $65,002 per year while most competent workers make up to $137,343 per year. The average business operations manager’s salary in Connecticut is $87,351 per year or $44.80 per hour. Entry-level positions start their career at $55,933 per year while most competent workers make up to $140,000 per year.
- In the United Kingdom, The average business operations manager’s salary in the United Kingdom is £44,480 per year or £22.81 per hour. Entry-level positions start at £35,000 per year while most competent workers make up to £60,000 per year.
- In Canada, The average business operations manager’s salary in Canada is $80,750 per year or $41.41 per hour. Entry-level positions start their career at $67,515 per year, while most competent workers make up to $102,725 per year.
- In Australia, The average business operations manager salary in Australia is $134,332 per year or $68.89 per hour. Entry-level positions start their career at $109,105 per year, while most experienced workers make up to $151,572 per year.
- In Germany, The average pay for an Operations Manager is €85,185 a year and €41 an hour.