Business Systems Analyst Job Description

Business Systems Analyst Job Description, Skills, and Salary

Get to know about the duties, responsibilities, qualifications, and skills requirements of a business systems analyst. You can use our job description template in this article to produce your own. We also provide you with information about the salary you can earn as a business systems analyst.


Who is a Business Systems Analyst?

A Business Systems Analyst serves as a link between technical operations and business strategy. Business systems analysts typically report to senior management in a chain of command that includes the Chief Information Officer. However, they communicate with IT leadership often as part of their daily tasks.

A business systems analyst’s job is to determine a company’s potential and create a plan to help it realize that potential. They achieve this by fusing the realms of technology and strategy. Business systems analysts are proficient in management and IT, although these two departments frequently have distinct communication styles. A large part of their work involves putting everyone in a company on the same strategic page.

Business systems analysts frequently work on current systems to make them more efficient within the business analysis.

In a way, these experts view IT systems from the viewpoint of their users, including management and front-line employees. In some aspects, business systems analysts serve as advocates for the organization’s last technically savvy workers who need to be able to benefit from ideal IT design.

The business systems analyst’s work will involve a lot of clearly technical tasks. These experts will examine measurements and outcomes from the use of IT systems to see whether they are appropriate from a company perspective. They will speak with management and attend meetings to remain updated on how IT systems are being utilized. Additionally, they could evaluate systems for improvement or add hardware and software to make systems function better.

A business systems analyst may examine an internal interface or shared intranet that staff members utilize to report to management or monitor different company processes.

Businesses also have their unique requirements for business systems analysts based on their size and the tasks they need these experts to do concerning the IT architecture of the organization.


Business Systems Analyst Job Description

Below are the business systems analyst job description examples you can use to develop your resume or write a job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.

The duties and responsibilities of the Business Systems Analyst include the following:

  • Ensure stability, integrity, and effective functioning of company systems by working together as a team.
  • Monitor and manage applications in compliance with local norms.
  • Provide end users with functional support and Tier I and Tier II customer service in your area of expertise; collaborate with clients to identify, evaluate, and handle events.
  • Liaise with user groups’ technical personnel on their behalf.
  • Consult with users to determine the needs and requirements of the company.
  • Perform created test plans to verify expected outcomes are obtained; support testing in areas including usability, performance, security, and user acceptability.
  • Participate in system configuration and modification to satisfy business goals and stakeholder demands.
  • Design and modify workflows for applications to improve business operations.
  • Handle multiple permissions and update and maintain user accounts.
  • Cooperate with vendor partners; cooperate with suppliers on bug patches whenever necessary.
  • Provide user education and system demonstrations.
  • Perform routine maintenance, testing, and software updates to see how they affect current features and functionality.
  • Work together to create technical reports, diagrams, workflow maps, or other graphics to aid in better system comprehension.
  • Produce and manage documentation; keep track of system modifications and occurrences.
  • Create, and improve specialized reports in response to user needs.
  • Keep up with installed software standards and practices, and assess alternative tools to find the best match.



  • A bachelor’s degree in business management, information systems, computer science, or a similar discipline
  • A postgraduate degree with a focus on business analytics, or a relevant field
  • Experience in a business systems-facing role


Essential Skills

Here are the skills you require to excel in your career as a Business Systems Analyst:

  • Analytical
  • Business Administration
  • Customer Service
  • Critical Thinking
  • Data Analysis
  • Data Modeling
  • Detail-orientation
  • Flexibility
  • Interpersonal
  • Mathematics Knowledge
  • Problem-solving
  • Office Programs Knowledge
  • Process Modeling
  • Systems Analysis
  • Project Management
  • Test Planning


A business systems analyst has to be able to gather and evaluate data. You must comprehend the data and recognize trends to suggest system improvement in this capacity.

Business Administration

A person may easily transition between executive teams, managers, technical teams, and other professionals with knowledge of business administration. This is a crucial skill for business systems analysts because a large portion of their work entails communicating issues and impending changes to stakeholders, providing and accepting feedback on processes, making persuasive pitches and presentations, and being able to demonstrate how a choice or change is in line with a company’s objectives.

Customer Service

In meetings with clients or other staff members who might not comprehend what they require from your department’s or company’s services, you will also need to be able to properly communicate with them and give customer service.

Critical Thinking

As a business systems analyst, you must exercise critical thinking to recognize issues and possible fixes. You must be able to consider all available options while making judgments that will enhance the system.

Data Analysis

Similar to a data analyst, business systems analysts are to delve into data to detect company patterns and consumer behavior and then use that data to back up their suggestions.

Data Modeling

The process of developing a system that makes data accessible is known as data modeling. This ability is utilized by business systems analysts when building database models for organizations. Understanding data storage and how to set up information so that it can be retrieved quickly are prerequisites for data modeling.


Business systems analysts must be detail-oriented since they often review and evaluate enormous volumes of data. Understanding how various components of an organization interact with one another demands the capacity to pay attention to minute details to do this job. For instance, it is crucial to note variables like the time of day, location, and product type when assessing sales data.


Being flexible is having the ability to change course when necessary. Business systems analysts that are flexible can cooperate more successfully because they frequently deal with several teams and departments. If new information becomes available or they discover a plan is not working, they can also need to adjust their strategy. Business systems analysts that are flexible may be able to respond rapidly to changes and identify the best solutions for a given firm.


Business systems analysts need to be able to collaborate with individuals from other departments. You will cooperate and communicate effectively to find solutions to issues to succeed.

Mathematics Knowledge

Business systems analysts should have good mathematical abilities to comprehend large data sets and perform computations. To suggest changes, you must have the ability to see patterns and links.


Business system analysts are in charge of locating and fixing business issues. They must be able to examine the current problem from several angles, including technological, financial, and organizational. They must also figure out how to use the resources available to solve the issue.

Office Programs Knowledge

To develop papers, presentations, and spreadsheets as a business systems analyst, you must be fluent in office software, such as Microsoft Office or Google Docs. You could also be able to monitor project progress using project management tools like Trello, or asana.

Process Modeling

Process modeling is a visual representation of an organizational system that may be made through modeling. When drawing flowcharts and other diagrams that illustrate how various elements of a business interact with one another, business systems analysts employ modeling skills. You may better understand your organization’s operations and spot potential areas for development by using modeling.

Systems Analysis

This entails dissecting a process or technique into its constituent parts and comprehending how those parts interact to fulfill the current task. Because business systems analysts must anticipate team members’ reactions to or usage of a new system, explain their choices, and persuade stakeholders to embrace the modifications they suggest, the latter needs excellent empathy and communication skills. Business systems analysts can pinpoint the systems of an organization’s strengths and shortcomings and make suggestions for changes through systems analysis.

Project Management

Many business systems analysts are in charge of the whole redesign and implementation of business systems, which includes creating budgets, creating thorough reports, investigating operational processes, and informing managers and department heads of changes. Any business systems analyst has to know how to manage projects effectively so that deadlines and budgets are met and all stakeholders are informed.

Test Planning

Business systems analysts develop and carry out test cases—a set of actions they use to assess the operation of their system—through a process called test planning. Planning tests takes careful attention to detail since it entails developing scenarios to see how the system behaves. Because analysts must choose the data to gather from each test case, it also calls for analytical thinking abilities.


How to Become a Business Systems Analyst

Below are the steps to take to become a business systems analyst:

Step One: Achieve a Bachelor’s Degree

For this role, a bachelor’s degree is often necessary; however, some companies that hire business system analysts may accept applicants with only a high school diploma, GED, or its equivalent, if they can demonstrate that they have the necessary essential skills to execute their tasks.

Students who want to work in business analytics frequently come from the accounting, finance, or business administration and engineering fields.

Step Two: Get an Advanced Degree

Add a graduate degree in business analytics, data science, statistics, finance, or economics to your undergraduate education: To pursue a career in business analytics at a management level, you might need to finish an MBA program or an advanced business analytics degree. If you want to stand out, think of enrolling in a master’s degree in business analytics or business administration.

Step Three: Obtain Certification

Graduates who want to advance to new positions or learn essential supplemental information might earn certificates to demonstrate their proficiency.

The most prestigious qualification for business analysts is the Certified Business Analysis Professional (CBAP). You must pass an exam covering subjects including stakeholder management, project management, and requirements analysis to get this degree.

You might also seek additional qualifications that could be useful in your particular field or job.

Step Four: Gain Experience

Gain practical experience by obtaining summer internships in related fields if you are a new graduate. To get practical experience with these activities, think about volunteering or interning in a business.

Business systems analysts collaborate extensively with customers to fully comprehend their requirements and provide solutions that meet those objectives. To ensure that every part of a project is executed, they frequently work with other team members, such as software engineers. You can gain experience managing projects and interacting with clients by working under supervision.


Where to Work as a Business Systems Analyst

Business systems analysts operate in an office setting. But because IT and data operations are so common, business systems analysts are required in almost every organization. Business system analysts can find employment in almost every industry, including banking, retail, manufacturing, research, and government. It is even conceivable to operate as a consultant, offering one’s expertise on a project-by-project basis to various industries. However, a business systems analyst is likely to make an office their home base wherever they work because this is a technically challenging position that necessitates regular departmental collaboration.


Business Systems Analyst Salary Scale

In the US, the average yearly salary for a business systems analyst is $93,597, or $45.00 per hour. This equates to $7,799 per month or $1,799 per week. The range of yearly incomes is from $43,000 to $147,500.

The yearly income range for a business systems analyst in the UK is between £27,300 and £110,000, or £53,177 on average.

In Canada, a business systems analyst makes an average of CA$41.87 per hour or CA$81,640 annually. Most experienced professionals earn up to CA$101,303 yearly, while entry-level roles start at CA$72,048.

In Germany, a Business Systems Analyst can expect to make between €56,854 and €100,378 per year.

Australia’s national average for a business system analyst is AU$113,196 yearly or AU$58.05 per hour. Most experienced professionals earn up to AU$178,425 yearly, while entry-level roles start at AU$94,241 annually.

In Ireland, a business systems analyst makes an average yearly pay of €52,113.

In Nigeria, the average monthly salary for a business systems analyst is about ₦310,000. The pay scale varies from ₦152,000 to ₦484,000.

Salary ranges can vary significantly based on various crucial aspects, including education, credentials, skills, and the length of time working in a given field.

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