Leasing Consultant Job Description, Skills, and Salary
Are you searching for a leasing consultant job description? Get to know about the duties, responsibilities, qualifications, and skills requirements of a leasing consultant. Feel free to use our job description template to produce your own. We also provide you with information about the salary you can earn as a leasing consultant.
Who is a Leasing Consultant?
A leasing consultant is a real estate expert who manages all tenant-facing aspects of renting a property on behalf of the landlord or building management company. Leasing consultants are in charge of meeting with potential tenants who want to rent from their company, providing them with pertinent information about properties, and ensuring that any contracts they must sign are understood.
They are typically hired by landlords or property management companies to show and sell various apartments or buildings to potential tenants.
In addition to collecting rent and other fees, leasing consultants may be required to issue warnings to tenants for infractions such as noise complaints, late rent payments, or property neglect.
As a leasing consultant, it is your responsibility to show prospective tenants around the property, respond to their inquiries, and assist them with the application process.
Most leasing consultants are expected to have excellent interpersonal and communication skills.
Leasing Consultant Job Description
What is a leasing consultant job description? A leasing consultant job description is simply a list of duties and responsibilities of a leasing consultant in an organization. Below are the leasing consultant job description examples you can use to develop your resume or write a leasing consultant job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.
The duties and responsibilities of Leasing consultants include:
- Responding to potential tenants’ in-person and online inquiries about the rental property.
- Describing the terms of a lease agreement, such as the length, rates, and any potential conditions or exclusions.
- Assisting customers in selecting a leasing company based on cost, location, amenities, and other factors showing the property, responding to tenant inquiries, and settling lease terms.
- Defining the terms of the initial security deposit, the rent payment schedule, and the lease-covered building amenities.
- Providing post-lease services such as drafting termination notices or bringing legal action to recover unpaid rent
- Verifying the information and references provided by prospective tenants on their applications.
- Preparing lease agreements in accordance with state laws, company policies, and client specifications.
- Processing the tenant’s background information, which includes a completed lease application, proof of income, rental history, and, if needed, reference letters.
- Updating and maintaining records in the property management software system.
- Ensuring that all lease terms are followed correctly and in accordance with the law, and taking appropriate action in the event of tenant default.
- Ensuring that the resolution of tenant maintenance complaints is entirely given a prompt response.
- Assisting in the planning and execution of marketing and outreach initiatives aimed at increasing traffic and encouraging occupancy.
- Generating weekly and monthly reports on leasing activity and other key metrics.
- Using a variety of media and advertising strategies to promote vacant properties.
- Examining a client’s financial records to determine whether or not they meet the requirements for renting space.
- Ensuring that Potential tenants are subjected to credit and background checks.
- Keeping up to date on the neighborhood real estate market, including pricing and availability from competitors.
The qualifications of a leasing consultant include the following:
- Bachelor’s degree in property management or a related field.
- A track record of success as a leasing consultant.
- A solid understanding of the laws and regulations governing leasing.
- A track record of profitable sales.
- Outstanding marketing abilities.
- Time management and project management abilities.
- Basic knowledge of computer software.
- Exceptional presentation and negotiating skills.
- Well-versed in sales and marketing strategies.
- Customer-focused strategy.
If you want to work as a leasing consultant, you must possess the following success-related skills:
- Personality Characteristics:
Making a personal connection with potential tenants helps the leasing consultant match them with a rental that meets both their needs and their budget. These capabilities increase resident satisfaction and reduce churn among current tenants.
- Customer Service:
Your ability to provide excellent customer service will assist you in developing strong relationships with clients and explaining the benefits of leasing to them. You can use your customer service skills to explain the leasing process, answer questions, and handle any problems that customers may encounter.
- Detail-oriented Observation:
To be a successful leasing consultant, you must be able to manage even the most minute details of lease terms. This skill includes information on how to move in, manage money, and resolve conflicts, among other things. The ability to attend to those minute details across a large client base ensures a successful experience for both individual clients and the business as a whole.
- Communication Ability
A leasing consultant must have excellent written and verbal communication skills in order to establish relationships and develop leases. The ability to respond to tenant questions in a timely and efficient manner can speed up the lease application process and ensure successful lease completion. Additionally, potential clients are made more comfortable by translating complex legal and financial real estate terminology into simple terms.
- Social Media Abilities:
Leasing consultants should be comfortable using social media because it allows them to connect with potential customers and spread the word about their company. You can use social media to promote your services, respond to customer inquiries, and share useful resources. For example, if a client tweets you a question, you can direct them to a blog post or video that explains the topic further.
- Computer Knowledge:
Computer skills are formed by combining typing abilities with system and software knowledge. Leasing agents must have strong computer skills because their job duties include typing and using Microsoft Office to create leasing contacts and marketing materials. They must also understand how to use property management software.
- Financial Knowledge:
Leasing consultants must have a solid understanding of the financial sector in order to accurately inform clients about leasing contracts. They should be able to explain the differences between renting and buying, as well as the advantages and disadvantages of each option. They should also be able to differentiate between short- and long-term leasing agreements.
- Ability to Solve Problems:
With the help of leasing consultants, the best financing option for a client’s needs is determined. They use their problem-solving skills to help clients understand the advantages and disadvantages of each option. When clients have questions or concerns about their contracts, they use their problem-solving skills to help them understand the terms and find solutions.
- Sales skills:
Leasing consultants work with customers to persuade them of the benefits of leasing a vehicle. They can use their sales skills to persuade customers to sign a lease agreement. They can also use their sales skills to assist customers in understanding the terms of a lease.
- Marketing Skill:
Leasing consultants should have marketing expertise in order to attract more customers and increase sales. You could create commercials, establish a web or social media presence, or advertise deals using your marketing skills. To entice customers to purchase a vehicle, you might mention in an advertisement or on your website that you offer free service contracts with the purchase of a car.
- Property Management:
Property management skills are important for leasing consultants because they can help you evaluate a property’s condition and determine whether it is safe, clean, and in compliance with local laws. You can also use your property management skills to negotiate leases between landlords and tenants and ensure that everyone keeps their commitments.
- Organization Skill:
The ability to organize is the ability to keep track of multiple duties and obligations. Because a leasing consultant may be in charge of several clients at the same time, having organizational skills is essential. This will help you stay organized and ensure that each of your clients receives the care they require. It also ensures that you don’t forget any information about their contracts or accounts.
How to Become a Leasing Consultant
Aspiring Leasing consultants can follow the steps below to get started:
- Complete Education:
Many leasing consultant positions, particularly in apartment leasing, do not require a four-year degree. If you decide to pursue a bachelor’s degree, you should consider majoring in business or real estate. Employers frequently prefer candidates with a college degree or other post-secondary education. Coursework in business and real estate is recommended. Candidates should also be knowledgeable about the laws that govern fair housing, contracts, and sales.
- Research the Job Market
Even before you begin working as a leasing consultant, it is a good idea to become acquainted with the local real estate market. You should be aware of the types of rented properties in your neighborhood, as well as the tenants who live in them. Property management companies in your area may have websites that you can research, call, or visit for more information.
The requirements for certification and training, as well as the duties of a leasing consultant, vary greatly depending on the state and employer. Thorough research into market trends and the responsibilities of a leasing consultant can influence your preparation process. This research can also help you decide which sector of this industry best matches your skills and interests.
- Gain Relevant Experience
With formal education and relevant certifications, you can strengthen your skill set and differentiate yourself from the competition. The same is true for on-the-job training and internship opportunities. Experience that matches could include working in retail sales or customer service at medium- to large-sized businesses. Through this experience, you will learn how to communicate with others, use sales techniques, and provide customer service. You could improve your skills by working in a high-end restaurant. Consider new concepts. Any position that focuses on customer service will be beneficial in the future.
- Complete a Leasing License Course and Examination
Some states or regions may require a license to work as a leasing consultant. Contact your state or local real estate association to find out if you need a license to work as a leasing consultant.
If your state requires a license to practice as a leasing consultant, you can study on your own or take a leasing course to prepare for the licensing exam. Leasing licensing exams typically cover topics such as local real estate laws, human resources, and financial management.
Being at least 18 years old, having completed high school or an equivalent, passing an approved leasing consultant course and/or examination, and paying a license fee are common prerequisites.
- Enroll in a Certification Course
If you want to work as a leasing consultant, you may need to meet additional requirements in addition to formal education. Although not required, credentials such as the National Apartment Leasing Professional (NALP) certification will help you impress hiring managers by demonstrating your expertise and credentials. Similarly, the Building Owners and Managers Association (BOMA) offers a variety of courses for commercial leasing consultants.
There may be a fee for the certification course and/or exam. Certification courses can be obtained online, on-demand, hybrid, or in-person. The NALP certification course requires at least six months of experience as a leasing consultant before you can become certified, though you can begin taking this course before you have six months of experience. A certain number of hours of coursework or an examination may be required for certification. Some BOMA courses are intended for experienced people with three to five years of experience.
- Create an Effective Resume
Make certain that your resume highlights the skills and experiences that demonstrate you have what it takes to be a successful leasing consultant. Make a resume and cover letter tailored to the company and position you’re applying for. Include all credentials and relevant work experience.
- Submit your Application
Use job boards, placement services, social media, word-of-mouth, or any other method to find leasing consultant job postings. Make it a point to highlight your knowledge and abilities as a leasing consultant in your application materials, such as a resume and cover letter.
Follow up on your applications one to two weeks after submission for as many leasing consultant positions as you are qualified for and interested in applying for. Inquire about the application and hiring process, express your enthusiasm for the position, and confirm that the hiring manager has received your application.
Where to Work as a Leasing Consultant
Leasing consultants work in offices, malls, and apartment buildings that are either on-site or close to the rental properties they support.
While leasing consultants can work independently, they frequently work with other consultants and real estate experts, such as real estate agents, property managers, and maintenance personnel.
Although they may be required to work evenings and weekends to show potential tenants properties, they usually work regular business hours. Some leasing consultants may travel to different cities to attend trade shows or conventions.
Leasing Consultant Salary Scale
According to salary.com, the average Leasing Consultant salary in the United States is $32,231 but the range typically falls between $29,128 and $35,782. Salary ranges can vary significantly depending on a variety of critical factors, such as education, credentials, additional skills, and length of time in a given field.