Laundry Attendant Job Description

Laundry Attendant Job Description, Skills, and Salary

Get to know about the duties, responsibilities, qualifications, and skills requirements of a laundry attendant. Feel free to use our laundry attendant job description template to produce your own. We also provide you with information about the salary you can earn as a laundry attendant.


Who is a Laundry Attendant?

Laundry attendants clean garments and other textiles using a variety of procedures while also supporting the operations of the facilities where they operate. Laundry attendants typically work at public self-service or full-service laundromats or in hotels.

A Laundry Attendant’s responsibilities often include washing, drying, and folding clothing and linens. In the hospitality industry, for example, laundry attendants are frequently in charge of washing towels and sheets, as well as visitors’ personal belongings. A Laundry Attendant working at a coin-operated laundry or public laundromat, on the other hand, is in charge of keeping the facility running smoothly and clean so that customers can wash their garments as soon as feasible.


A laundry attendant is an entry-level position that does not normally require much prior expertise. Laundry and dry-cleaning workers, which includes Laundry Attendants, are expected to rise by 2% according to the Bureau of Labor Statistics.

When it comes to establishing a career as a laundry attendant, certain locales are better than others. Washington, California, Oregon, and Ihado are the finest states for those in this situation. With an average pay of 434,244, laundry attendants earn the highest in Washington. They would average 432,801 and 432,199 in California and Oregon, respectively. Although laundry attendants in Idaho earn an average of 432,014 per year, they earn more than the rest of the country. Based on job availability and income these are the best states for now.

Cleaning and returning laundry to customers and hotel guests, or maintaining laundry facilities, are the main responsibilities of a Laundry Attendant. Aside from that they also perform the following responsibilities:

Sort out Laundry: As a Laundry Attendant, to prevent dye migration from one item to another, the laundry must first be sorted by colour. The goods must then be divided by fabric and substance. Finally, any particular washing instructions must be known by Laundry Attendants.

Taint Removal: A Laundry Attendant must identify the optimum treatment for each stain based on the type of stain, fabric consistency, condition, and color of the item to remove stains without damaging the clothing material. Pre-soaking, applying bleaching chemicals, steaming, scrubbing, spot drying, and utilizing sponges or brushes are all options for stain removal.


Operation and Maintenance of Machines: A Laundry Attendant’s other responsibilities include loading and unloading laundry into and out of washing machines and dryers. By moving valves or levers, they must be able to configure the parameters for each load based on time, treatment, and fabric. They must next add the appropriate amount and type of detergent, soap, bleach, fabric softener, or other solution. They must be able to clean machines and filters, lubricate equipment, and solve problems. Some Laundry Attendants will be handling specialist products and will need to be able to operate machines that clean and polish fur or leather. In a coin-operated laundry facility, laundry attendants are in charge of maintaining the machines, which involves cleaning them and their filters, as well as checking each machine for anything left inside. They must give customer care to those who use the computers, as well as resolve difficulties or notify management of any issues or maintenance concerns.

Keep an eye on the Laundry: Those who work in a hotel or resort must keep track of laundry to ensure that the correct goods are returned to their owners. They must label the items with unique code numbers or owner names, as well as keep track of each order. Laundry Attendants in the hospitality business must also ensure that adequate clean linens are available to accommodate every room in the hotel.


Laundry Attendant Job Description

Below are the laundry attendant job description examples you can use to develop your resume or write a laundry attendant job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.

The duties and responsibilities of a laundry attendant include the following:

  • Collect, transport, sort, weigh, load, and unload (washers, dryers, and chutes), iron, fold, store, and deliver linens at all stages of the operation.
  • Sort all linen and handles all stains separately.
  • Fill the washer with laundry and the amount of detergent, soap, or other cleaning agents indicated.
  • Remove clean, wet clothes from the washer and place them in dryers for predetermined periods.
  • Sort dried goods into categories.
  • Fold and store objects in proper storage areas.
  • Pick up and deliver in-house guest laundry.
  • Collect and send out guest laundry and dry cleaning.
  • Deliver all guest items on time and in an accurate, professional, and friendly manner.
  • Collect laundry and dry cleaning bags from guest rooms, and make sure to record the guest’s name, room number, and laundry items.
  • Count and verify all things gathered per the laundry pricing lists.
  • Check all goods for damage or stains and take the necessary steps to correct them.
  • Report any valuable objects found in guests’ fabric pockets, such as cash, jewelry, and credit cards to superiors.
  • Process the visitors’ garments using the proper equipment, chemicals, and temperature.
  • Fold neatly the garments after drying.
  • Sort employee uniforms for proper cleaning, dry cleaning, pressing, or sending to the hotel’s tailor for repairs.
  • Hang and transfer clean uniforms to Housekeeping once they have been processed.
  • Shake damp sheets, table linens, and napkins to spread them out before ironing.
  • Take washed linens and napkins into the ironer, folder, or calendar machine.
  • Fold bath towels, washcloths, rugs, and robes.
  • Assist with dryer loading and unloading, as well as sorting washed laundry.
  • Operate and maintain washing machines, dryers, and dry cleaning machines, among other things.
  • Notify the laundry manager of any damage or flaws in the laundered products.
  • Assist with inventories and attend all departmental training as directed by the management.
  • Clean the dryer filter daily and keep all equipment in working order.
  • Maintain the cleanliness of the laundry room and all of the equipment.
  • Store linens on the shelf.
  • Assist with the preparation and stocking of cleaning carts.
  • Use the proper ways to remove stains from fabrics.
  • Perform minor sewing responsibilities.
  • Keep track of who owns what.
  • Maintain a current inventory of laundry detergents and sewing supplies.
  • Track laundry equipment maintenance and repairs.
  • Maintain the cleanliness of the facilities at all times.
  • Anticipate and react to questions, concerns, and complaints from customers.
  • Keep enough tokens or cash on hand in case the washing and drying machines break down.
  • Wash, clean, dry, and fold a large number of hotel linens and clothes.
  • Sort the clothes into piles by material and color.
  • Arrange the clothing in the laundry room according to the instructions.
  • Wrap the laundry for delivery or collection.
  • Update and record the laundry list daily.
  • Maintain the washing room’s cleanliness.
  • Assist co-workers in loading and unloading laundry washers and dryers.
  • Keep a current stock of detergents, sewing machines, and other things on hand and maintain them regularly.
  • Respond to customer complaints politely and professionally.
  • Provide additional laundry services when necessary.



The following qualifications are expected of a laundry attendant:

  • A high school diploma or its equivalent is preferred.
  • Experience in a similar position is preferred.
  • Prior experience as a Laundry Attendant or in a similar role in the hospitality industry will be taken into account. Especially prior experience in a hotel laundry or linen department, with a minimum of 1 to 2 years in large laundry operations of 5 Star or branded hotels.
  • Familiarity with the use of cleaning detergents and laundry equipment.
  • The ability to stand for extended periods.
  • Ability to lift to 20 pounds without assistance.
  • Skills in basic arithmetic.
  • Basic computer skills and laundry machine experience are required.
  • Superior time management and organizational talents.
  • Superior problem-solving and analytical ability.
  • Personable demeanor with a propensity for providing excellent customer service.
  • Availability on weekends and shift work.


Essential Skills

Below is a list of the essential skills required for this career path:

  • The ability to use a variety of machines.
  • Knowledge and practice of health and safety rules.
  • Thoroughness and meticulousness in sorting clothes to avoid mixing up customers’ products.
  • excellent customer service abilities.
  • the ability to work fast while keeping eye on the details.


How to Become a Laundry Attendant

To become a good laundry attendant ensure you take the following steps:

  1. Obtain a high school or a bachelor’s in hospitality management if you want to get into hospitality: There aren’t many educational prerequisites for working as a laundry attendant. Some businesses merely require a high school diploma or its equivalent, although even that isn’t always required. If you want to work in the hospitality industry, you should consider getting an associate’s or bachelor’s degree in hospitality management. That way, you can start as a laundry attendant and work your way up to roles in hotel management.
  2. Perfect your skills, such as attention to detail and time management: Working as a laundry attendant demands a certain skill set because it is a physically demanding job. Because you handle multiple responsibilities in each space, you must pay close attention to detail to perform at your best. You’ll also require time management skills because you may be assigned to multiple rooms. You should also be dependable so that your supervisor doesn’t have to double-check everything on your to-do list.
  3. Get the necessary training, such as which supplies to use: The majority of laundry attendants receive on-the-job training, which is necessary because many of these facilities have their own set of standards and tasks for laundry attendants to complete. For example, hotels normally have certain requirements for each room, such as the number of pillows and where they should be placed on the beds, the quantity of towels in the bathroom, and where the amenities should be placed. Every business will also provide a set of cleaning products for each laundry attendant, so the training will cover what to use where.
  4. Gain entry-level experience in a smaller establishment: Most laundry attendant jobs are entry-level when you first start. Working in a smaller place may be your first job, but cleaning and basic janitorial responsibilities can provide you with valuable work experience. To get your name out there and gain more expertise, you might offer your cleaning services privately to specific clients. Make sure you have your own cleaning materials if you decide to go private.


Where to Work as a Laundry Attendant

Laundry attendants typically work at public self-service or full-service laundromats or in hotels.


Laundry Attendant Salary Scale

In the United States, the average Laundry Attendant’s income is $25,184 per year or $12.11 per hour. People on the lower end of that spectrum, specifically the bottom 10%, earn around $19,000 per year, while the top 10% earn around $32,000. Location is an important determinant of salary. In the United Kingdom, the average wage for a laundry attendant is £9.40 per hour.

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