Clinical Manager Job Description, Skills, and Salary
Get to know about the duties, responsibilities, qualifications, and skills requirements of a clinical manager. Feel free to use our clinical manager job description template to produce your own. We also provide you with information about the salary you can earn as a clinical manager.
Who is a Clinic Manager?
Clinics are small and medium-sized healthcare locations that primarily provide outpatient services, as opposed to hospitals and other medical facilities. Outpatient clinics serve a wide range of patients, providing treatments ranging from mental health to urgent care. As a clinical manager, you’re in charge of your clinic’s ongoing staffing, budgeting, and operations. All staff of the medical clinic report to a clinical manager, who is responsible for ensuring that all areas of the clinic contribute to high-quality patient care. Regardless of the type of service an outpatient facility provides, you’ll keep a medical clinic functioning efficiently at all times.
Clinic managers are professionals that are in charge of overseeing the day-to-day operations of medical or outpatient facilities. They are administrative support professionals that supervise the hiring and training of staff, communicate with patients and healthcare experts, and manage patient care plans. There are a variety of paths to becoming a Clinic Manager, but the most typical is to work in a healthcare or clinical context. Many Clinic Managers started off as Medical Office Assistants or Registered Nurses.
In an ambulatory setting, the Clinic Manager is responsible for overseeing the day-to-day administrative functions. The job provides direction and leadership to ensure that UW Health achieves the ‘Quadruple Aim’ of excellent patient care, enhanced population health, and improved provider and staff work lives within an effective cost structure. Operations, staff and resource management, research and education facilitation, and adherence to all policies, procedures, and regulations are among the key tasks. The role sets quality improvement efforts to support the delivery of patient and family-centered care, as well as knowledge-based decision-making as the foundation for superior care delivery. When it comes to identifying, planning, and providing high-quality, cost-effective care, the Clinic Manager supports communication, coordination, and collaboration within disciplines. In his or her field of expertise, the Clinic Manager is a resource both within the institution and to the community.
A Clinic Manager ensures that a medical clinic or outpatient facility runs smoothly. They manage clinic employees and oversee day-to-day management operations, among other administrative and medical responsibilities. They are in charge of healthcare institutions of all sizes, ensuring their success and efficiency. Clinic managers are in charge of a team of people, and the number of people working for them is determined by the size of the clinic or institution. Their responsibilities include anything from hiring and training employees to set budgets. Over the next few years, as new healthcare facilities operate around the country, more Clinic Manager roles will likely become available.
A clinical manager is unusual in that he or she is both an administrator and a clinician, with management responsibilities in both domains.
Clinical Manager Job Description
Below are the clinical manager job description examples you can use to develop your resume or write a clinical manager job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.
The duties and responsibilities of a clinical manager include the following:
- Oversee the execution and coordination of patient care services on a daily basis.
- Improve patient, provider, and employee satisfaction by leading the clinic.
- Identify ways to improve the quality, safety, effectiveness, and efficiency of your work.
- Determine indicators that will be used to assess, evaluate, and improve care.
- Establish a solid, collaborative relationship with the clinic’s physician-medical director dyad or a regional partner.
- Assure that patient/family-centered care is provided in accordance with the stated standards of the Clinics and Nursing Department.
- Ensure that all ambulatory service standards and clinic accreditations are met.
- Initiate the creation and revision of policies and procedures that are specific to the care programs.
- Direct and evaluate the department’s workers in terms of general staffing and scheduling.
- Recruit employees that are committed to providing excellent customer service and high-quality patient care.
- Develop staffing models that take into account specialization and patient care requirements.
- Ensure that staff competencies are completed and monitored.
- Engage in ongoing feedback on staff members’ effectiveness in their responsibilities.
- Identify and implement clinical learning opportunities for students in a variety of healthcare fields. In collaboration with nursing and medical professors, keep an eye on student performance.
- Prepare operations budgets, which include volume estimations as well as spending and revenue forecasts. Analyze and track actual budget performance, then resolve any discrepancies.
- Participate in the evaluation and procurement of capital equipment and supplies by preparing paperwork and participating in the evaluation and acquisition of capital equipment and supplies.
- Provide facility management/oversight as directed by clinic operations administration.
- Facilitate and engage in facility planning and construction, as well as renovations and new clinic development.
- Examine the use of clinic rooms and give suggestions for improvement.
- Assist in the planning of clinical research in the clinic as approved by the Department of Nursing, UW Health, and/or the University of Wisconsin.
- Serve in Ambulatory, Nursing Department, UW Health, and medical staff committees as requested or as led by professional interest.
- Manage and arrange yearly financing agreements with local hospitals and other facilities for Graduate Medical Education (GME).
- Coordinate and communicate with hospital financial departments at Annual Medicare GME audits.
- To accomplish the twin purpose of providing high-quality resident education and high-quality patient care, communicate and collaborate with the Education Program.
- Coordinate clinic and resident training schedules with the Education Coordinator.
- Strengthen and improve the practice management curriculum by being in charge of the practice management curriculum’s general coordination.
- Develop educational materials, hold seminars, and participate in individual training sessions.
- Assist the Residency Program Director and Education Coordinator in putting the Residency Review Committee’s directives into action.
Qualifications
- A bachelor’s degree in healthcare administration, healthcare administration, or a related field is required.
- It is preferred that you have a master’s degree in a related discipline.
- Management experience in a healthcare center or clinic.
- Ability to supervise and motivate clinic employees to do their jobs well.
- To ensure that quality services are supplied, exceptional organizing abilities are required.
- Knowledge on how to obtain supplies, equipment, and personnel for the clinic.
- Budgeting, billing, and negotiating with suppliers and vendors are all skills that you should have.
- Computer-based healthcare administration systems, such as Kareo and MediXcel EMR, are a plus.
- Excellent interpersonal skills for communicating with patients, healthcare providers, specialists, and the general public.
- Excellent communication skills, both written and verbal.
Essential Skills
- You must be an experienced delegate when it comes to selecting the correct people for the proper job.
- Excellent analytic abilities are required.
- You must be a good decision-maker.
- Strong financial knowledge and ability to create a budget.
- Must be a natural leader with the capacity to inspire and motivate others.
- Strong written and verbal communication skills, as well as excellent interpersonal skills, are required.
- Outstanding computer and technology abilities.
- Excellent leadership abilities.
- Understanding government legislation governing patient privacy is essential.
- Medical jargon understanding.
- Must be able to manage time properly and multitask effectively.
- Outstanding management and leadership abilities.
- When dealing with recalcitrant patients, strong negotiation and persuasion abilities are required.
- To guarantee that all policies and procedures are followed and the facility is safe, you must be able to work at the facility every day.
- Must be able to work as part of a team.
- Ability to operate in a fast-paced atmosphere is required.
- To provide optimal patient care, you must be willing to work unusual or long hours as necessary.
- In a climate-controlled private office or shared office space, time is spent.
- To see patients, you must be willing to travel to satellite offices or other areas.
- Should be able to hire and train employees.
How to Become a Clinical Manager
Step 1: Bachelor’s Degree
Obtaining a bachelor’s degree is the first step in becoming a clinical manager. A bachelor’s degree in healthcare management or health sciences is an option. Those interested in becoming clinical managers might think about getting a nursing degree. A bachelor’s degree program typically takes four years to finish, and with a bachelor’s degree, you may be able to manage a small facility or clinic department. Medical and Health Services, Healthcare Policy, Healthcare Terminology, Health Science Leadership, Healthcare Safety and Quality, and Leadership and Ethics in Healthcare are some of the courses that may be included in a bachelor’s degree in healthcare management or a similar subject.
Step 2: Master’s Degree
If you want to be a clinical manager who runs a major clinic as an executive, you’ll need a master’s degree. A master’s degree is preferred by many businesses when hiring clinical managers. This master’s degree could be in any of the following fields: healthcare administration, nursing, health information management, public health, or business administration.
Because clinical managers must have a thorough understanding of the field they manage, prospective clinical managers seeking an executive position should take courses in hospital organization, health information systems, human resources administration, strategic planning, and budgeting, even if these aren’t core courses in their master’s program. Prospective clinical managers should plan on completing a master’s degree in three years, including a year of clinical management experience under the supervision of an experienced clinical manager in a healthcare setting.
Step 3: Obtaining Certification
Certifications may be required for a successful job as a clinical manager, especially if you wish to improve your career or manage larger institutions. Although clinical managers are not required to be certified by every workplace, earning credentials might help you stand out as a more attractive prospect.
The Professional Association of Health Care Office Management Certification to medical managers: The Professional Association of Health Care Office Management has developed a prestigious clinical manager credential that rewards achievement in healthcare administration. The exam will assess a candidate’s knowledge of more than 15 areas of medical practice administration. You will have the necessary medical management skills to run a hospital successfully after becoming a Certified Clinical Manager.
Certified Health Care Manager-American Institute of Health Care Professionals: The Certified Health Care Manager is a highly respected qualification offered by the American Institute of Health Care Professionals (AIHCP). This certification is for clinical managers who want to exhibit their leadership and management skills. Clinical managers who earn this prestigious accreditation will have a leg up on the competition in the employment market. You will have access to seminars, educational events, and other continuing education materials once you have obtained this certification. If you obtain this certification, you will be highly qualified to perform the duties of a clinical manager.
Step 4: Licensure
If clinical managers want to work in a nursing home or other sort of healthcare facility, most states will need them to receive licensing. The particular qualifications for licensure will differ by state. You may be required to complete a training course and pass a national and/or state-specific license exam, depending on where you live.
The National Association of Long-Term Care Administration Boards has a lot of information on the prerequisites for licensure. You normally do not need to seek a license if you want to work as a clinical manager in another area of health and medical services management. Before applying for clinical management employment, make sure to verify the licensing requirements, as certain employers may require a social worker or a registered nursing license. These types of licenses will need to be regularly maintained.
Step 5: Experience
It’s critical to have three to five years of experience in order to become a highly sought-after clinical manager. Make sure you get some experience working in a healthcare facility, particularly managing people in a medical context.
Where to Work as a Clinical Manager
Clinical managers are frequently based on-site at their employers’ offices. It’s easier for a clinical manager to keep track of how his or her clinic is running if they have a desk near other clinic employees. Finally, the sort of clinic where you work will have a significant impact on the area where you work. Urgent care clinics, reproductive health clinics, mental health clinics, ambulatory surgical clinics, oncology clinics, and independent medical or research clinics are examples of these sites.
Clinical managers operate in high-pressure situations to ensure that patients are seen as soon as feasible. They typically work in a secluded office away from patients or in a shared office with other medical professionals. Clinical managers can work in a variety of settings, such as hospitals clinics, specialized care centres, and nursing homes.
Clinical Manager Salary Scale
Clinical Manager Salary scale in the United States, a Clinical Manager’s annual total salary is projected to be $90,032. This figure shows the median, which is the midpoint of the ranges calculated using our proprietary Total Pay Estimate algorithm and salaries submitted by our customers. The annual basic compensation is anticipated to be $74,837. The extra salary is anticipated to be $15,195 per year. Cash bonuses, commissions, tips, and profit-sharing could all be options for further compensation. The “Most Likely Range” represents numbers that fall between the 25th and 75th percentiles of all available salary data for this position.
In Nigeria, a Clinical Operations Manager earns roughly 603,000 NGN per month. Salaries range from 295,000 NGN to 940,000 NGN (lowest to highest) (highest). This is the monthly average pay, which includes housing, transportation, and other benefits. Salaries for Clinical Operations Managers vary greatly depending on experience, abilities, gender, and region.
