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Get to know about the duties, responsibilities, qualifications, and skills requirements of a breakfast attendant. Feel free to use our breakfast attendant job description template to produce your own. We also provide you with information about the salary you can earn as a breakfast attendant.

 

Who is a Breakfast Attendant?

Breakfast attendants work in the hotel and are accountable for serving breakfast to guests. Breakfast attendants supervise the setting up and removal of the breakfast buffet and also maintain the dining area, make sure the food is on hand, take payments, and offer many other services for guests. They assist with seating, serving drinks and food to guests, overseeing the buffet, and tidying tables between guests. To ensure guests have an enjoyable breakfast the breakfast host needs outstanding customer service and interpersonal abilities.

 

These attendants can also be known as breakfast servers and they are in charge of the assembly and dismantling of breakfast buffets and making sure that the buffet is well-stocked throughout the day. In restaurants that are full-service Breakfast, Attendants take orders from customers, relay them to the kitchen staff, and clean tables.

These attendants are food service professionals who serve patrons at restaurants, hotels cruise ships, hotels, and other dining establishments. By using their customer service skills they make sure that their guests enjoy a pleasant dining experience. This is particularly important during the morning hours. Breakfast attendants are responsible for every aspect of the breakfast menu at hotels, or in breakfast buffet restaurants. This may include making and making breakfast buffets and ensuring the buffet is maintained building relationships with guests, directing drinks and food orders and cooperating with kitchen staff, and tidying up after the service.

This hospitality usually works in a resort or hotel restaurant, diner, or brunch establishment where their main duty and responsibilities are to serve breakfast, offer the table service for each guest and include take orders from each guest and describe the daily menu items, and answer any questions guests have regarding your menu. The breakfast server is accountable to provide the best quality of service to customers with friendly, attentive efficiency. They are also accountable to receive and deliver guests’ orders as well as collecting the payment. Breakfast attendants are highly valued members of the industry of hospitality. They aid guests in starting their day in the best way they can.

 

Breakfast Attendant Job Description

Below are the breakfast attendant job description examples you can use to develop your resume or write a breakfast attendant job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.

The duties and responsibilities of a breakfast attendant include the following:

• Keeping all equipment in operation and serving utensils tidy manner to ensure the highest efficiency and attractive presentation.
• Organizing storage areas to guarantee the freshness of the food customers consumes, by implementing the “first in, first out” method of rotation of food.
• Preparing and planning for the next day.
• Examining the supply inventory and take actions if necessary to ensure sufficient quantity and quality of items to be used the following day.
• Keeping a log of guests’ needs for breakfast items and reporting the information to Management so that they can continue to meet guest expectations regarding the breakfast menu
• Learning and following the hotel’s safety and security procedures are required to keep an environment that is secure and safe for guests and employees.
• Making sure that your supervisor is promptly and thoroughly updated on any problems or other significant issues being brought to the supervisor’s attention so that prompt corrective action can be initiated.
• Interacting with guests, asking for their feedback, and then recording their comments.
• Making sure you manage the pastry station for optimal production and high quality.
• Keeping the food and kitchen areas clean, sanitary and well-organized
• Keeping track of the inventory of breakfast items, and helping with food requests
• Reserving food deliveries and rotating food according to expiration dates
• Ensuring compliance with all safety and health regulations
• Maintaining a clean and well-stocked breakfast space and ensuring total customer satisfaction through providing helpful and friendly service.
• Cleaning and tidying chairs and tables; by looking over the floors for any debris that may have accumulated between guests.
• Replacing food and other items whenever necessary.
• Controlling and monitoring the cost of food and labor within the budgeted amount.
• Serving and taking orders
• Answering any questions or offering suggestions for additional products
• Greeting and chatting with guests to ensure satisfaction
• Creating an air of awareness and immediately responding to guests’ dietary requirements
• Serving breakfast items and pleasingly replenishing them, anticipating guest needs
• Checking and ensuring that kitchen equipment is kept clean and cleaned.
• Making changes to production plans, recipes cards, and plating guidelines.
• Serving guests in a professional and respectful manner
• Inspecting all tables and the service stations for the cleanliness
• Creating a service station that contains the necessary items needed for the shift
• Making a buffet and set it up with glasses, plates, and Serving Utensils
• Setting up tables with the items required, such as sugar, salt, pepper, and sugar bowls
• Making preparations and knowing all buffet items.
• Possessing the ability to provide descriptive information about the menu items
• Creating  awareness of any item that is substituted for the buffet
• Refilling both cold and hot items from the buffet as they run low
• Participating in monthly departmental meetings and daily stand-ups, with no exceptions unless otherwise approved by management.
• Dealing with situations, if they do occur.
• Informing the supervisor or manager before time so that they do not impact the guest’s experience
• Following all standard operating procedures.
• Knowing the layout and operation of the restaurant and lounges or Room Service and understanding the role of each job.
• Knowing the current menus and specials at relevant outlets.
• Making sure to clean up all tables by removing the dishes that are soiled after every course.
• Performing cashiering tasks by closing checks and writing the documents for the end of the shift.
• Performing closing and opening procedures as well as side-work tasks following the station rotation assignments and the established checklist.
• Making sure that side stands and tables are well-stocked and tidy.
• Disposing of dishes that have been soiled and the linens in the dish room following established standards.
• Setting up the buffet just before guests arrive for breakfast.
• Serving food and beverages in a well-organized and attractive way.
• Cleaning the buffet area using a cloth, wiping, or mopping.
• Checking the buffet line always to ensure there are sufficient food supplies.
• Replenishing buffets effectively with food or drinks, as well as other supplies according to the need.
• Eliminating and disposing of leftover food after the breakfast shift.
• Cleaning the buffet area following the established hotel and Health Department standards.
• Keeping weekly or daily notes of food items and the amount consumed.
• Keeping inventory in stock by buying additional food items and/or equipment as needed.
• Responding promptly to guest requests pleasantly and officially.
• Making sure to follow up to ensure the satisfaction of guests.
• Setting up, preparing for, and taking down the buffet
• Interacting with guests through accepting orders, handling concerns or questions, and clearing their dining areas upon their departure
• Making sure that customers’ needs are fulfilled promptly so that they can go out of the dining room by the time the meal is over.

 

Qualifications

• A high school diploma, (or GED certification (preferred). A minimum requirement for a graduation certificate from a high school.
• Previous experience in the industry of hospitality.
• Work experience in a similar position.
• Strong customer service skills
• Physical endurance to keep active throughout your shift.
• Knowledge of food safety and handling guidelines
• Ability to work under minimal supervision

 

Essential Skills

• Excellent customer service skills

Be sure to approach all interactions with guests and employees in a courteous, welcoming, and professional manner. Breakfast attendants should also be attentive while interacting with guests and other staff members to communicate drinks orders and respond to the customers’ concerns and questions promptly. Your guests should be able to sense that you take care of each of them. The dining experience of your customers is dependent on your ability to remain cheerful and welcoming. The ability to empathize with customers is essential for service personnel. Different people do not want the exact thing in the same circumstance For empathy to succeed, one is required to keep an open mind and look out for the signals of others.

 

• Great Verbal and written communication skills

You must be adept at listening to the needs of others, and understanding and resolving questions raised by employees and guests. Must know how to communicate, both in writing and verbally and with all levels of guests and employees in a warm, friendly, and professional manner.As food servers must be proficient in communicating effectively and clearly with their customers as well as with colleagues. You should be able to listen to and be able to understand the needs of customers and relay those concerns to managers or cooks effectively. Additionally, you may have to recall specific elements that are on the menu as well as the history of the restaurant and relay these details to your customers.

 

• Attention to details

Certain orders can be complicated with food allergies and spices or garnishes. If you overlook a particular aspect such as omitting some condiments or including the croutons of a client who suffers from a gluten allergy they’ll be upset, and disappointed and may even cause harm to their health. Attention to the specifics of the order is an essential element of your job and is crucial for the general quality of the work you perform. It can be difficult to make orders and diners frequently ask for substitutes or changes to meet their tastes and dietary preferences. Servers depend on their attentiveness to details to ensure every order is correct.

 

• Energy

The shifts can be lengthy and tiring for your feet. It is essential to have substantial energy reserves or else the shifts could take forever for you. Naturally, those with high energy levels prefer food service. Servers require a high level of energy to be active and energetic throughout long shifts. They also need the strength to carry large plates of food or beverages.

 

• Problem Solving Skills

Your boss may not be available to assist you with angry customers. You must be able to solve problems immediately. If you are unable to resolve the issue but you have to ensure that the customer feels that they are heard and appreciated. It doesn’t matter if it’s cutting the cost of dining out or offering a complimentary dessert, you must be innovative to solve the situation. Servers utilize their problem-solving abilities to resolve customer complaints. They can reduce the price or provide a free dessert, for instance making customers happy about their meal.

 

• Focus

As a Breakfast Attendant, you’ll be in the midst of people and their needs. It’s easy to be distracted by a noisy or constant client. However, a stimulating conversation with a coworker or a particularly welcoming patron could cause you to forget about your job. Being in contact with coworkers and patrons, being friendly to them as well as attending to the most important requirements are essential to your job, but you need to be able to handle these competing demands to deliver satisfactory service. The ability to stay focused is crucial to your success as a Breakfast Attendant.

 

• Diligence

It is about ensuring deadlines are met as well as keeping promises and maintaining standards to offer the best customer service.

 

• Multitasking skills

Multitasking involves juggling multiple tasks and shifting attention between tasks. As a breakfast Attendant, multitasking is among the most crucial skills you need to master. Being able to handle a variety of tasks at the same time is what differentiates a skilled and successful server from one who is annoyed when the restaurant is crowded. Be prepared to handle the chaos because you’re serving a whole lot of customers. Get your priorities in order. In general, the most essential things like forks should be first. Servers are usually accountable for serving multiple customers. They rely on their speed and multitasking abilities to ensure that each client is taken care of without wasting time.

 

• The ability to utilize technologies.

Breakfast Attendants are responsible for their entire sales and are unable to change checks on the computer system unless you know the password. Ability to operate technological systems like tablets, POS e.t.c. One advantage of a POS device is the fact that it facilitates communication between the kitchen and wait staff. Orders are processed via the computer directly to the printer in the kitchen. Another advantage of the restaurant POS software is that it can track everything from food use to the most requested menu items. Since the POS system functions as a clock and can help to prepare your payroll. This could save you many dollars in the bookkeeping department. In addition to the everyday tasks that run a business, the POS system will allow you to keep track of the profit and loss statements and sales tax.

 

• Stress tolerance

In the restaurant business, it is a difficult job and it can be stressful. The hours are long and the workload is strenuous. When you are in a busy time for meals there is an overwhelming pressure to cook meals in a short time without compromising quality. Sometimes, your breaks could be delayed due to a flurry of clients The ability to perform well in high-pressure, stressful situations, while maintaining an appropriate and professional manner of conduct. Effectively deal with problems in the workplace, which includes anticipating, preventing diagnosing, and resolving issues whenever necessary. Enhance productivity by working harder by identifying areas that require improvement and helping implement solutions. Should be proficient in handling issues, which includes preempting, preventing, diagnosing, and resolving problems when needed.

 

• Appearance

The physical appearance of servers could influence expectations about an enjoyable dining experience. Thus, it is important to ensure that you maintain a high standard of grooming and personal appearance including wearing the correct costume and nametags.

 

 

How to Become a Breakfast Attendant

A high school diploma or GED is the minimum qualification for this position in the foodservice sector. Experience in the field may not be required but it is generally preferred by employers. Additionally, applicants must demonstrate excellent customer service skills as well as a healthy physical condition and a basic knowledge of foodservice systems to be able to qualify. High high school diploma, or GED certificate (preferred). A breakfast Attendant must have food service experience, strong customer service skills, and, fitness and stamina to be active throughout.

 

Where to Work as a Breakfast Attendant

• Bar
• Steakhouses
• Factory
• Hotel
• Resort
• Restaurant
• Motel
• Diner
• Brunch spot.

 

Breakfast Attendant Salary Scale

The average salary for Breakfast Attendants is $47,418 annually in the United States area, with an average of $27,778 annually. The average additional pay is $19,640 annually. The additional pay may include commissions, cash bonuses tips, commissions, and profit-sharing

The salary range of breakfast attendants in Nigeria is between N33,436 and N58,127 per month.

Hospitality and Leisure

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