NigCareers

Get to know about the duties, responsibilities, qualifications, and skills requirements of a night auditor. Feel free to use our job description template to produce your own. We also provide you with information about the salary you can earn as a night auditor.

 

Who is a Night Auditor?

A night auditor is a person who manages visitor records and other crucial papers while also providing customer service in a hospitality establishment. A night auditor’s tasks include front desk chores such as checking guests in and out, billing visitors and third parties, granting customer requests, taking calls, and ensuring that all daytime activities have been carried out successfully. Night auditors must be dependable, extremely organized, outstanding with people and with customers, and knowledgeable of inventory procedures.

A person who works overnight at 24/7 establishments and handles both clerical and accounting tasks is known as a “night auditor.” They are most frequently connected to jobs in hotels and other lodging-related industries. The primary duties of a Night Auditor are to balance the day’s transactions, confirm their accuracy, and function as a nighttime resource for clients in case of emergencies such as nocturnal check-ins or late-night issues. Night Auditors carry out a variety of hospitality tasks, including making reservations, scheduling early-morning wake-up calls, and taking phone calls. The Night Auditor’s additional duties include processing employee paychecks, creating invoices, and balancing the day’s finances.

Furthermore, a  night auditor balances account from the day shift and assists guests with any evening needs. They answer inquiries from visitors, check in late-arriving guests, and take reservations. The night auditor processes invoices, prepares paychecks and reconciles all accounts. In essence, a night auditor’s job is to maintain efficient front desk and accounting processes while offering exceptional customer service to visitors. Many night auditors are employed by hotels.

A high school diploma or its equivalent is necessary, as well as two years of experience in hospitality or customer service. Excellent arithmetic abilities and great customer service skills are required for night auditor success.

The job of a night auditor is to make sure the hotel or other place of business they work for is always properly accounted for. Inspecting visitors’ check-in and check-out times, monitoring inventory levels, counting cash drawers, and other tasks fall under this category. They frequently deal with any problems that may come up during the night shift, from addressing emergencies to dealing with guest complaints.

A night auditor is in charge of the overnight audit procedure as well as accounting duties like the daily reporting of revenues and accounts payables, transaction audits and verifications, and the creation of final statements for the check-outs the following day. They might also assist with reception tasks for late-night visitors. A night auditor is a crucial profession in the hospitality industry, whether it be in modest bed & breakfasts or opulent hotels. The majority of jobs are part-time and call for adaptable evening hours.

At hotel front offices, night auditors work overnight shifts. By processing payments, checking guests in and out, and attending to their needs, they fulfill the roles of both an accountant and a front desk agent. During midnight shifts, night auditors oversee all operations and audit all financial records and transactions from the previous day’s activity. Night auditors are employed by hotels, motels, and resorts for part- and full-time work at the front desk and office settings. Night auditors report to the day manager after each night’s work and operate independently with little to no supervision.

 

Night Auditor Job Description

Below are the night auditor job description examples you can use to develop your resume or write a night auditor job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.

• Answer phones, welcome visitors, and accept reservations.
• Attend to visitor grievances, inquiries, and emergencies.
• Process invoices, distribute employee checks, and post checks to vendors.
• Record cash drawer balancing and receipt.
• Investigate and correct accounts that are out of balance.
• Keep up-to-date ledgers and financial records.
• Aid in forecasting and audit preparation.
• Check computerized reports for inconsistencies or mistakes to spot trends that might point to fraud or theft.
• Confirm that each guest arrived at the hotel with the appropriate documentation and that they have enough credit to pay for their stay.
• Report dangerous situations to management and ask for fixes.
• Process reimbursements electronically, ensuring that no refunds for the same period have already been granted.
• Create reports on sales and occupancy rates, among other facts, to assist management in making business decisions.
• Educate visitors on hotel policies and procedures at check-in and check-out.
• Keep an eye on the front desk and reception area to make sure that all visitors have been properly checked in and that no issues have arisen.
• Assembly data on client complaints or issues and relaying it to managers or supervisors.
• Perform clerical tasks such as letter-writing, copying, and document filing.
• Preserve the accuracy of hotel financial data.
• Process transactions, room costs, refunds, and other invoices.
• Prepare and deliver pay cheques for employees.
• Check to see that all accounts are in balance and are backed up by records.
• Address the wants, demands, and grievances of visitors.
• Observe the day’s end processes.

 

Qualifications

• Diploma from high school.
• Previous hospitality or customer service experience.
• Knowledge of administrative and accounting processes.
• Knowledge about computers.
• Detailed-oriented analytical mind with a penchant for numbers.
• Excellent time- and project management abilities.
• Proactive, self-driven work ethic.
• Excellent customer service skills.

 

Essential Skills

• Skills in Problem Solving: A night auditor needs problem-solving abilities to succeed in their position. They can have to address problems that come up while they are working, including when a customer has a problem with their credit card or when there is an error with the cash drawer. Additionally, they must recognize and address any issues that can negatively impact the company, such as if they observe a pattern of customers leaving without paying.
• Hospitality: The capacity to be amiable and hospitable is known as hospitality. As a result of their frequent interactions with visitors, night auditors must be welcoming. When guests arrive at the hotel, they should welcome them and address any queries they might have. Night auditors must also be considerate of the schedule of other employees.
• Security: The capacity to maintain a secure environment for your clients and staff is security. You can be expected to check that all valuables are locked up at the end of each shift as a night auditor. When conducting financial transactions throughout the day, you can also apply security expertise. For instance, if someone inadvertently leaves their wallet behind, you can use your security knowledge to find them and safely retrieve it.
• Observation of Details: The capacity to notice minute details is known as attention to detail. You can have a variety of information to track and record as a night auditor. Paying close attention to detail can assist guarantee that all pertinent information is appropriately documented. It can also be useful when balancing ledgers or reconciling cash registers after your shift.
• Management of time: The capacity to schedule and carry out work in a way that guarantees you meet deadlines is known as time management. It’s critical to effectively manage your time as a night auditor to do all of your tasks before the end of your shift. For instance, if you are aware that you must handle numerous transactions simultaneously, you might want to give those jobs priority so you can accomplish them quickly and move on to other things.
• Accounting: The ability to record and analyze financial data is accounting. As a night auditor, you can be in charge of keeping track of inventory levels, reconciling bank accounts, and recording transactions from cash registers. To make sure that firms have accurate records of their income and expenses, accounting expertise is required. By enrolling in classes at a nearby college or university or through an online program, you can strengthen your accounting skills.
• Organization: The capacity of the organization is the capacity to monitor several duties and obligations. As a night auditor, you can be in charge of keeping track of every transaction that took place during your shift and making sure that all cash deposits are safely kept in the safe. Strong organizing abilities can ensure that you’re able to finish all required tasks before leaving the office at the end of your shift.
• Interpersonal Competence: Night auditors frequently interact with a range of individuals, including visitors, managers, and other staff members. Empathy, attentive listening, and effective communication are all interpersonal skills. When communicating with guests who have grievances or issues regarding their stay at the hotel, night auditors employ interpersonal skills. These abilities are also put to use while working with colleagues to make sure that everyone is clear on financial transactions and accounting procedures.
• Reception: Greeting visitors and providing them with information is the process of reception. When guests check-in at the hotel, night auditors frequently welcome them, assist with any queries they may have, and provide them instructions to their rooms or other parts of the establishment. Your ability to establish relationships with clients and provide better customer service can both benefit from greeting consumers. If a room isn’t yet available, you could also need to redirect visitors in other directions within the hotel.
• Consumer Assistance: Because they deal with clients directly so frequently, night auditors need to be adept at providing customer service. They must be able to satisfy the needs of their visitors and offer top-notch customer service. For instance, the night auditor should be able to promptly and courteously address a guest’s concerns about their room or request for more amenities.
• Bookkeeping: The process of recording financial transactions and keeping records is known as bookkeeping. At the end of each shift or month, you might have to balance the cash registers in your capacity as a night auditor. Additionally, you must precisely account for all incoming and departing cash so that your business may keep accurate financial records.

It takes solid arithmetic abilities and an understanding of how accounting functions to be a successful bookkeeper. Think about enrolling in a bookkeeping or financial course to learn more about these subjects.

• Finance: The ability to comprehend and implement financial ideas is referred to as finance. You can be in charge of managing financial transactions, documenting them in an accounting system, and balancing your books as a night auditor. You can make sure that all of your records are accurate and that you have enough cash on hand by having great financial management abilities. Budgeting is a component of finance that you can use to efficiently manage your finances.
• Housekeeping: Night auditors should have good housekeeping abilities because they enable you to keep your workplace tidy and organized. Cleaning the reception area, break room, and other aspects of your company may fall under your purview. By making sure that everything is put away in its right location, good housekeeping abilities can also aid in inventory management.
• Auditing: Auditing is the process of checking the accuracy of financial records. When balancing cash registers, recording transactions into a computer system, and confirming that all funds are accounted for at the end of their shifts, night auditors use this ability. Maintaining accurate inventory records and confirming that employees charged clients accurately are also included in auditing.
• MS Office: The Microsoft Office suite, which includes Word, Excel, and PowerPoint, is the most often used software in the hospitality sector. You can carry out your responsibilities as a night auditor more effectively if you have a basic understanding of these applications. For instance, if you utilize an electronic cash register, you’ll probably need to enter data into a spreadsheet or word document for accounting purposes.

 

How to Become a Night Auditor

• Obtain relevant expertise: You can acquire the skills you need to become a night auditor by working in the hospitality, retail, customer service, and entry-level front desk professions. Working with bookkeeping or accounting software to carry out regular accounting and auditing chores as well as jobs that call for processing batches of credit cards are also beneficial.
• Obtain credentials: Even though a degree is not necessary, the majority of night auditor roles need candidates to have technical, customer service, and arithmetic skills to carry out auditing tasks and offer guest assistance. Attending a certification course at a nearby college or trade school will help you hone these talents.

These courses can also give students the fundamental skills they need to get started as night auditors, such as word processing, data entry, bookkeeping, filing, and records administration. There may also be teaching in hotel technology and billing practices available.

• Create a resume: Describe your employment history, industry-related credentials, and the highest level of schooling. Your job experience section should list the name of the business, the dates of employment, and a summary of your duties. A resume that highlights both your professional and personal growth might help you stand out as a candidate for the night auditor position you want.
• Apply for employment at entry-level: Examine the job openings in your area and submit applications for positions for which you are qualified in light of the knowledge, expertise, and experience needed, as well as the possibility of promotion. You can find and land the career you want by being aware of the abilities you have to offer. In a cover letter that highlights your qualities for the position, mention your abilities and experience.

 

Where to Work as a Night Auditor

The services of night auditors are usually required in hotels.

 

Night Auditor Salary Scale

In the USA, a night auditor typically makes $28,282 a year, or $14.50 an hour. Most experienced professionals earn up to $33,638 per year, while entry-level roles start at $25,350.

In the UK, a night auditor makes an average income of £21,983 per year or £11.27 per hour. Most experienced workers earn up to £25,838 per year, while entry-level roles start at £20,816.

Hospitality and Leisure

Tags: How to Become a Night Auditor, Job Description, Night Auditor, Night Auditor Job Description, Night Auditor Qualifications, Night Auditor Salary, Night Auditor Skills, Who is a Night Auditor