Zenith Bank Customer Care: WhatsApps, Telephone and Email Addresses
Zenith Bank Customer Care is so robust that customers can reach the bank at any time of the day. The bank is always at the first front when it comes to customer service.
I remember a time I needed to pay tax online to the Federal Inland Revenue Service on behalf of a client. It was so urgent that if I didn’t pay on the time same date, the client will be penalized for late payment. I quickly search for Zenith Bank Customer Care. Fortunately, I got the bank customer service telephone number. But it was already after the working hours. Surprisingly, my call was picked and the issue was escalated to the relevant department. That was how I was able to beat the deadline without paying a penalty. This singular act has endeared me to the bank to date.
Possibly, you are here too because you are searching for a Zenith Bank Customer Care number, I am here to assist you. I will provide you with enough information that can help you reach the bank and have your issues resolved.
How to Contact Zenith Bank Customer Care
You can contact Zenith Bank in several ways such as making a telephone call, sending an email, Zenith Online Chat, WhatsApp Chat, and Social Media pages(like Facebook, Twitter, and Instagram)
Let me discuss this one after the other.
Zenith Bank Customer Care Telephone Number
The general Zenith Bank Customer Care telephone number is 234 1 278 7000, 09040857000, or 0700ZENITHBANK. However, you should understand that many people may be calling the number at the same time. So, you may be put on hold a few minutes before you can get your desired assistance.
Nevertheless, if you are calling the Zenith Bank Customer Service for specific information or issue, call the specific Zenith Bank Customer service telephone number dedicated for that particular purpose(s) may help you reduce your queuing time.
Find below the specific Zenith Bank Customer Care telephone numbers that you can call for a specific issue:
For information about Cards such as Visa Card, MasterCard, VPay, and other types of cards, you can call 234 1 278 2273 or 234 1 2781740.
For Internet Banking: Call 234 1 278 1543, 234 1 278 1555, 234 1 278 1568, 234 1 278 1588, 234 1 278 2734, 234 1 278 4056, 234 1 278 7000.
For Investors Relations: Call 234 – 1 270 8930-4
For Insurance: Call 234 1 278 3411, 234 1 2783421, 234 1 461 3704, 234 1 270 1004-5.
Zenith Bank Customer Care Email Addresses
If your request is not very urgent, you can send a mail to the Zenith Bank Customer Service, you will get a response within 24 hours. You can use the following specific email addresses:
For general banking relating to a savings account, current account, fixed deposit account, send an email to customerservice@zenithbank.com or zenithdirect@zenithbank.com.
For information about Cards such as Visa Card, MasterCard, VPay, and other types of cards, send an email to cardservices@zenithbank.com
For Internet Banking: Send an email to ebusiness@zenithbank.com.
For Investors Relations: Send an email to enquiry@zenithregistrars.com.
For Insurance: Send an email to info@zenithinsurancecoy.com
Zenith Bank Live Chat
At times, you may want to quickly get across to Zenith Bank and you don’t have credit on your phone to make the call. Well, that will not stop you from reaching the bank. If you have an active data plan on your phone, you can use Zenith Bank Live Chat that is available on the bank’s website. If you visit the bank’s website, you will find the live chat at the bottom right corner of the site. Just click on it. It will prompt you to enter your name, email, and message. You will then click start to continue your chat.
Read Also: Comprehensive Guide on How to Apply For Zenith Agent Banking
Zenith Bank Social Media Pages
If you have a social account with Facebook, Twitter, or Instagram, you can also use any of these platforms to get across to Zenith Bank Customer Service. The Zenith Bank Social Pages are as follows:
Facebook: https://facebook.com/Zenithbank
Twitter: https://twitter.com/ZenithBank
Instagram: https://instagram.com/zenithbankplc
Zenith Bank WhatsApp Number
The long-awaited Zenith Bank Customer Care WhatsApp Number is now available. The Zenith Bank Customer Care WhatsApp Number is tagged Zenith Bank Intelligent Virtual Assistant (ZiVA). The Zenith Bank Customer Care WhatsApp Number is 07040004422. To use this WhatsApp platform, you will need to save the number 07040004422 on your phone number through which you receive alerts from Zenith Bank. Through this WhatsApp number, you can perform financial transactions, resolve challenges and engage with the bank more seamlessly. If you need any enquiry regarding Zenith Bank Intelligent Virtual Assistant (ZiVA), you can call 234 1 278 7000, 09040857000, or 0700ZENITHBANK. You can as well send an email to zenithdirect@zenithbank.com.
Through this Zenith Bank Intelligent Virtual Assistant (ZiVA) on Whatsapp, you can perform the following transactions:
- Open a Zenith Bank Account
- Reactivate your account if it is dormant
- Transfer to other bank accounts in Nigeria
- Check your account balance
- Buy airtime or data
- Block your debit card
- Restrict transactions on your account
- Request for a loan
- Log dispense errors and other challenges.
- And others
Besides all the information provided about Zenith Bank Customer Care, you may visit any of the bank branches that are closest to you if you think it is necessary. The bank has many branches across every State in Nigeria.