Verification Specialist Job Description

Verification Specialist Job Description, Skills, and Salary

Are you searching for a verification specialist job description? Get to know about the duties, responsibilities, qualifications, and skills requirements of a verification specialist. Feel free to use our verification specialist job description template to produce your own verification specialist job description. We also provide you with information about the salary you can earn as a verification specialist.


Who is a Verification Specialist?

Verification specialists are in charge of making sure that goods, services, or information adhere to predetermined criteria. They frequently work with businesses that provide raw materials to other businesses, and it is their responsibility to make sure that these supplies match the high standards set by their customers.

The duty of auditing suppliers to make sure they adhere to best practices and all applicable laws may also fall under the purview of verification specialists. This can entail verifying that they are using the appropriate safety equipment, checking their employee handbooks to make sure they are treating staff members fairly, etc.

An individual with outstanding interpersonal skills and a high level of organization is frequently a good fit for a career as a verification specialist. These people are employed in a range of sectors, including the insurance and healthcare businesses. They use knowledge of their particular sector to carry out a range of secretarial tasks.

The primary responsibility of a verification specialist is to phone employers to verify information provided by applicants on their job applications. They handle incoming and outgoing calls for license, job, reference, and educational verification needs. To ensure that all verifications are promptly followed up on, they also record and maintain a record of every call they handle. They interact with all parties involved in obtaining verification information effectively and competently. They also conduct a monthly assessment to ensure the accuracy of all the data collected for verifications.


Verification Specialist Job Description

What is a verification specialist job description? A verification specialist job description is simply a list of duties and responsibilities of a verification specialist in an organization. Below are the verification specialist job description examples you can use to develop your resume or write a verification specialist job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.

The duties and responsibilities of a verification specialist include the following;

  • Analyze data to spot anomalies or patterns that might point to fraud.
  • Facilitate communication between clients and contractors while the project is being implemented.
  • Perform financial audits, such as studying bank records or looking up previous transactions to look for discrepancies.
  • Collaborate with internal divisions to make sure all documentation is accurate and complete.
  • Interact with clients to make sure they are aware of the procedure and pleased with the results.
  • Investigate insurance settlement requests made by people or businesses.
  • Verify credit, loan, or other financial product applications using software like databases or Excel spreadsheets.
  • Validate the authenticity and legality of documents like birth certificates or marriage licenses.
  • Investigate claims for insurance firms or governmental organizations to ascertain their validity.
  • Verify loan terms with new clients; respond to inquiries and settle disputes with dealers;
  • Process client payments and respond to common dealer and customer inquiries; process new loan applications received by phone, fax, or online.
  • Interview loan applicants, and verify their employment and address.
  • Maintain client trust by keeping all loan details private.
  • Make contact with employers to confirm employment details (employment dates, job titles, duties, etc.).
  • Receive inbound calls from colleges, employers, and references who can verify the information.
  • Make contact with educational institutions to confirm the candidate’s claimed credentials (diplomas, degrees, certifications, etc.).
  • Process orders each day on average using dependable and repeatable procedures.
  • Order credit, employment, and earnings reports send verification forms, and get in touch with sources of verification to confirm the information on loan applications.
  • Utilize web-based automated systems, sort fax and email inquiries, and the fax server.
  • Perform additional tasks as assigned.
  • Manage incoming calls, outgoing calls, and the voicemail system while splitting duty for both.



  • Excellent verbal and written communication abilities; knowledge of fundamental computer concepts, including web programs and Microsoft Outlook.
  • Goal- and detail-oriented.
  • Reverse phone/address tracking.
  • The capacity to manage daily tasks while multitasking.
  • Knowledge of online business information research.
  • Working knowledge of sensitive data.
  • The capacity to prioritize tasks to finish jobs with little guidance and within predetermined deadlines.
  • The capacity to operate both independently and collaboratively in a fast-paced setting.
  • Accurate 40+ words per minute typing.
  • The capacity to manage and uphold secret information.
  • The capacity to multitask (take calls while retaining accuracy in data entry).
  • Outstanding organizing abilities.
  • Ability to interact with customers in a way that is sympathetic, professional, and professional.
  • Data entry skills.


Essential Skills

  • Multi-tasking: Verification professionals must be able to multitask because they frequently have multiple projects going at once. They can swiftly and effectively switch between several forms of employment because of this. A verification specialist might, for instance, get an email from a client about one assignment and a phone call about another task at the same time. The rest of the day will require them to alternate between these two jobs.
  • Phone Skills: Verification specialists frequently interact with clients over the phone, therefore they must possess great verbal communication abilities. When talking with callers, you should be able to listen intently and react correctly. Active listening, which is repeating back what a caller says to demonstrate your understanding, can also be helpful. This can improve the efficiency of your talks and lessen the need for clarification.
  • Accuracy: The information must be carefully reviewed and verified by verification specialists. This calls for meticulousness, as well as the capacity to read and comprehend written materials. When entering data into computer systems, verification specialists should be highly accurate. They might have to input a lot of data or work with sophisticated software that needs accuracy to operate properly.
  • Adaptability: To accomplish their objectives, verification professionals must be able to adjust to shifting conditions. When faced with difficulties, they might need to modify their method of operation or strategy. For instance, if a client asks for more details on an account, the verification specialist might need to conduct further research and compile fresh information before approving the transaction.
  • Observation of Details: When evaluating papers and data, verification professionals need to be able to pay meticulous attention to detail. This is because it is their job to make sure that a company’s information is true and full. When checking signatures, dates, and other crucial facts on legal papers, they also make use of their attention to detail.
  • Customer service: Because verification specialists frequently communicate with consumers via phone or email, they must have strong customer service abilities. They must be able to listen to client concerns, respond to their inquiries, and handle any problems that may occur. They can obtain information more quickly during investigations by using their customer service talents to establish relationships with clients.
  • Data entry: These skills are used by data entry verification specialists to enter information into a computer system. Customers’ contact information, such as names, addresses, and phone numbers, as well as other information regarding the transaction or account, may need to be entered. For the data to be easily accessed later for verification purposes, it must be entered accurately.
  • Filing: Filing techniques are frequently used by verification specialists to keep track of their work. They might also require these abilities while dealing with customers who want to know a company’s financial situation. To deliver reliable information on time, verification specialists should be able to efficiently organize and locate files.
  • solving issues: The capacity to recognize problems and find solutions is known as problem-solving. When they fix software or hardware, assess data integrity, and make sure that rules are being followed, verification specialists apply problem-solving skills. Verification specialists must be meticulous and have the ability to assess data objectively to address problems successfully.
  • Communication: Verification specialists need to be able to communicate with their coworkers clearly and efficiently. This involves giving input on the work of other verification professionals and being able to convey technical knowledge in a way that others can understand. Additionally, verification specialists must be able to engage with clients via phone or email.
  • Computer expertise: Software is used by verification specialists to examine data and provide results. They require good computer skills, including familiarity with databases, software, and operating systems. Computers are also used by verification professionals to communicate with clients via email or instant messaging.
  • Flexibility: Being flexible is having the capacity to change course when necessary. Because their jobs might alter from day to day or even hour to hour, verification experts frequently need flexibility. An email informing a verification specialist, for instance, that a transaction has taken place on one of their employer’s accounts. After that, they must halt their work and look into the matter. The verification specialist must be flexible about when they can resume their other responsibilities throughout the inquiry, which could last several hours or days.
  • Scanning: The capacity to swiftly and accurately read data from a document is known as scanning. When examining papers for accuracy, verification specialists employ scanning skills since they must be able to spot any mistakes or discrepancies in the data. Additionally, they can locate pertinent facts in big data sets thanks to this ability.
  • Organization: The ability to manage files, documents and other information is known as organization. When drafting reports that contain data from numerous sources, verification specialists frequently use their organizing abilities. They must also maintain organization when tracking data for legal compliance. This involves keeping track of all documents about a client’s transactions so they may confirm whether the business is adhering to the rules.


How to Become a Verification Specialist

  • Achieve a college degree: The first step you may take to become a verification specialist is to complete your college education. The majority of candidates begin their careers after receiving an associate degree, usually in finance or economics, because these professionals typically acquire the majority of their training via certification programs or on-the-job training.

As this can provide you with more in-depth knowledge of database management and various information systems kinds, you can also pursue a bachelor’s degree in a related field or something like health care, human services, or management information systems. Examining the prerequisites for the positions you want before selecting a degree program might be helpful because certain firms might additionally prefer people to have bachelor’s degrees.

  • Acquire work experience: After earning your degree, begin gaining work experience in the industry. As a result, you can start learning about information management right away, which will help you be ready for the more intricate job you would do as a verification specialist. You might hunt for entry-level work in data entry or information management in the industry that most interests you to get relevant experience. It can be advantageous to try to land a job where you can work with electronic health records if you’re interested in working for a healthcare institution. This is because professionals in the medical industry who specialize in data validation often spend a lot of time compiling and validating these kinds of documents.
  • Become certified: Try to obtain at least one medical coding certification while acquiring expertise in the area. Verification specialists may be hired by organizations without credentials, but having one can show hiring managers that you have the necessary skills and frequently entitles you to more extensive training.


Where to Work as a  Verification Specialist

Verification specialists are employed in a range of financial institutions, including banks, credit unions, and others. They might also work for credit card firms or in retail establishments’ fraud prevention or customer service divisions. Most verification specialists are full-time employees, while some could also work weekends or evenings. Many verification experts work in call centers where they may be forced to work weekends, late nights, and early shifts. Travel may be required of some verification experts to meet with clients or go to training sessions. Verification specialists must be prepared to deal with challenging consumer questions and concerns because the work can be demanding.


Verification Specialist Salary Scale

In the USA, the typical compensation for a verification specialist is $32,175 per year or $16.50 per hour. Most experienced workers earn up to $38,025 per year, while entry-level roles start at $29,250 annually.

In the UK, the average salary for a verification specialist is £42,500 per year or £21.79 per hour. Most experienced workers earn up to £58,500 per year, while entry-level roles start at £37,500.

In Canada, the average verification specialist earns $38,805 a year or $19.90 per hour. Most experienced workers earn up to $65,210 a year, while entry-level occupations start at $32,711 annually.

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