How to Contact UBA Customer Care Number
If you are among the people searching for the UBA Customer Care Number, we have written this article to guide how you can contact the bank.
Why UBA Customer Care Number?
UBA Customer Care Number is made available by the bank so that customers that have complaints, general inquiries, feedback, or assistance on transactions can easily contact the bank.
There are different ways a customer can get across the bank and this includes making a telephone call, sending an email, Facebook or WhatsApp Chat, and visiting the bank. Let’s talk about this one by one
Telephone
Customers can call the bank via its Customer Care Number. But if you want to call the bank, you should understand that many other customers like you will be trying to reach the bank too. Imagine a bank with millions of customers. So, you should prepare your mind that it may take some minutes before you will be able to get through to their bank’s customer service.
Nevertheless, the UBA Customer Care Number are (+234) 01-2808822 (2808UBA, +(234) 01-6319822, and +(234) 07002255-822 (0700-CALL-UBA).
You can contact UBA Customer Service by sending an email to cfc@ubagroup.com. If you want an urgent response, this may not be an ideal way to contact the bank as responses to emails usually takes about 24 hours before you receive a response. If you want an instant response, it may be better that you call the bank via the UBA Customer Care Number provided above. Alternatively, you can chat with the bank through Facebook Messenger or WhatsApp.
If you want to send an email to the bank on a more specific issue, there are different email addresses through which you can contact the bank. Sending your email to the right email address can make you get a response faster.
You can use the email address below:
UBA Investor Relation Contact: If you want information about shareholding, financial and business issues, you can send a mail directly to the UBA investor relations desk via investorrelations@ubagroup.com
UBA Prepaid Cards Contact: For prepaid cards matters, send a mail to prepaidcardsteamho@ubagroup.com
UBA Debit Cards Contact: If you want to make any inquiry or complaint about a UBA debit card, send an email to cards@ubagroup.com
UBA Savings and Current Account Contact: Possibly you want to open a Savings or Current account with UBA or you are an existing account holder, you can reach the bank via retailandconsumerbanking@ubagroup.com
UBA Loans: You may be contemplating how you can seek a loan from UBA and you don’t know how to go about it, the email address to send your loan inquiry to is retailandconsumerbanking@ubagroup.com.
UBA Corporate Banking: If you have a company and you want to open a corporate account for your company or you have an existing corporate account already and you want to know more about the features that can further benefit you, you can send an email to corporatebank@ubagroup.com
UBA SME Banking: For information about products or services for Small and Medium Enterprises, write an email to msmebanking@ubagroup.com
Social Media
You can interact with the bank via its social media pages. Chatting through social media such as FaceBook Messenger, Twitter, and WhatsApps provides quicker responses than sending an email.
For Twitter: https://twitter.com/UBAGroup
FaceBook: https://www.facebook.com/ubagroup/
Personal Visit
For immediate attention to your inquiry, you may want to visit the bank or any of its branches. The address of the UBA Head Office is 57, Marina, Lagos Island, Lagos State.
Conclusion
Above are the various ways by which you can reach the bank. Nevertheless, before you call UBA Customer Care Number, I suggest that you visit the bank’s website and read the FAQ. Answers to your questions may be already waiting for you there. For instance, you can quickly find answers to the following questions on the page:
- Why is my UBA account showing balance unavailable?
- What is the maximum transfer on UBA mobile app?
- What is my UBA mobile banking id?
- What is the UBA mobile transfer limit?
- How do I reset my password?
This is just to mention but a few. The bank has provided answers to some of the questions that customers usually ask on the page.