Quality Control Manager Job Description

Quality Control Manager Job Description, Skills, and Salary

Are you searching for a quality control manager job description? Get to know about the duties, responsibilities, qualifications, and skills requirements of a quality control manager. Feel free to use our quality control manager job description template to produce your own quality control manager job description. We also provide you with information about the salary you can earn as a quality control manager.


Who is a Quality Control Manager?

A quality control manager, also known as a quality assurance manager, is a manager who keeps an eye on the workers and measures that are taken during the production process. This person makes certain that a business’s goods are of the highest caliber and prepared for purchase or delivery. While quality control managers can work in a range of sectors, including retail and the pharmaceutical industry, many of them are employed in manufacturing.

To guarantee that products satisfy quality and efficiency standards, a quality control manager supervises personnel and keeps an eye on product development processes. The quality control manager will also collaborate with customers to guarantee that the finished items satisfy their needs and specifications.

Your duties as a quality control manager include inspecting things and monitoring the effectiveness of production and manufacturing processes to make sure that the products your business produces meet industry standards. As a quality control manager, some of your work responsibilities include coordinating between the production and management divisions of the organization, putting staff productivity initiatives into practice, and inspecting manufacturing and production processes. To reduce the number of issues that inspectors might find when visiting the organization, your attention is on quality assurance of both procedures and output.

A quality control manager is in charge of inspecting the materials and goods before release and delivery, particularly to make sure there are no faults. Managers in charge of quality control work closely with other department heads to create efficient systems for preserving and enhancing the products’ effectiveness while adhering to legal requirements and accepted practices. They keep an eye on production, spot potential for improvement, examine the Woods, and modify product development strategies. To supervise the production team and respond to issues right away, a quality control manager needs to be an exceptional communicator and leader.

A manager in charge of quality control would guarantee the products they are in charge of. They might oversee a group of quality control inspectors and be in charge of establishing quality control policies and procedures. To make sure quality standards are being fulfilled, they would routinely examine sample items, and if a process needed to be improved, they would stop it or alter it.

The quality control manager oversees the work of the quality control team, making sure that a group of people collaborate precisely and successfully to produce high-quality goods or services. This manager must perform professionally as a leader, encouraging staff to adhere to quality control methods and procedures and maintaining a steady flow of product production.

The procedures to become a quality control manager are rather a bachelor’s degree in business administration, engineering, or a related scientific subject is first required. The next step is to gain experience working in manufacturing or production, particularly with assembly line procedures. Your ability to understand complex problems and come up with workable answers is crucial; quality assurance positions often require these abilities. To maintain quality standards, effective communication is also crucial when working with management and production line workers.


Quality Control Manager Job Description

What is a quality control manager job description? A quality control manager job description is simply a list of duties and responsibilities of a quality control manager in an organization. Below are the quality control manager job description examples you can use to develop your resume or write a quality control manager job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.

The duties and responsibilities of a quality control manager include the following:

  • Figure out how to make the manufacturing process better to assure better-quality products.
  • Create, enhance, and review new guidelines and instructions for items or processes, as well as instruct workers on their use.
  • Establish specifications for raw materials from vendors and ensure compliance.
  • Give direction and oversight to inspectors, technicians, and other staff members.
  • Assure compliance with regulatory authorities, health and safety regulations, and legal duties.
  • Monitor the processes involved in product development to spot any quality standards that have been violated.
  • Examine the finished product, evaluate it against the specifications, and accept or reject the product.
  • Maintain correct records and conduct statistical analyses
  • Get client comments, go to meetings, produce reports, and help outside auditors and inspectors.
  • Hire and train quality control employees.
  • Supervise and mentor technicians, quality control inspectors, and other workers
  • Create quality control rules and processes
  • Monitor all product development activities to make sure they meet quality requirements
  • Set and maintain quality standards for supply and materials
  • Ensure manufacturing processes are efficient.
  • Inspect, approve, or reject final goods.
  • Ensure industrial processes comply with legal and environmental laws
  • Find methods to optimize the production process so the organization may utilize resources and deliver superior goods
  • Document their results and procedure modifications and provide reports.
  • Meet with other department managers, inspectors, auditors, customers, and stakeholders.
  • Oversees the gathering and manufacturing samples to check quality.
  • Interpret blueprints for the goal of identifying customers’ important demands and how they should be assessed.
  • Conduct regular and non-routine studies of in-process materials, raw materials, environmental samples, items, or stability samples.
  • Perform the quality inspection procedure of fresh part samples and record the results.
  • Check dimensions and surface quality of random batches of final items to verify they fulfill all business quality requirements.
  • Inspect all product returns, assess the fault, and record the findings.
  • Carry out continual lab and field sampling.
  • Audit visual, dimensional, and mechanical examinations of materials and processes.
  • Interpret test findings, compare them to specified specifications and control limits, and provide comments on the suitability of data for release.
  • Complete paperwork required to support processes including data collection forms, equipment logbooks, or inventory forms.
  • Investigate client concerns about quality problems and offer a remedy.
  • Record, collate, and create reports for analysis and assessment.
  • Assist with the establishment of appropriate records and standards and maintain accurate and complete files as necessary.
  • Instruct the procedure of disposal of discrepant material.
  • Assist in creating and executing the method for the application of Statistical Process Control across all departments as necessary.
  • Assist with auditing, drafting, amending, and verifying quality standards and establishing forms and instruction, and options for capturing, assessing, and reporting quality data.
  • Assist departments in identifying and writing manufacturing processes for AS9100 procedures.
  • Analyze quality control test findings and offer comments and interpretation to production management or personnel.
  • Document and execute inspection criteria and processes.
  • Verify the effectiveness and efficiency of quality control systems through performance monitoring.
  • Communicate quality control information to all relevant organizational departments, outside suppliers, or contractors.
  • Instruct personnel in quality control and analytical processes.
  • Produce reports reporting nonconformance of goods or processes, daily production quality, root cause studies, or quality trends.
  • Participate in the creation of product specifications.



  • A Bachelor’s degree in scientific or business-based subjects.
  • Previous experience in production or manufacturing.
  • Experience in business administration may be useful.
  • Strong grasp of mathematics, data analysis, and statistical approaches.
  • Excellent communication and listening abilities.
  • Good technical and IT capabilities.
  • Strong attention to detail, observation, organizational, and leadership abilities.
  • In-depth understanding of quality control methods and legal norms.


Essential Skills

  • Auditing: Auditing is the practice of checking a company’s records to verify they are correct and comprehensive. Quality control managers typically do audits to check that manufacturing processes are fulfilling quality requirements, that staff is following the procedure, and that all relevant paperwork exists for each product. Auditing also assists quality control managers to identify areas where improvement may be required.
  • Project Management: Project management abilities are vital for quality control managers since they typically handle many projects at once. Quality control managers utilize project management abilities to plan and monitor the progress of their job, as well as assign responsibilities to other personnel. They also utilize these abilities to design timetables that describe when specific procedures should be finished.
  • Corrective Action: Corrective action is the capacity to recognize and execute remedies to issues. Quality control managers apply their corrective action abilities when they identify a divergence from standards or other concerns with a product. They may establish strategies on how to solve these difficulties, such as by modifying manufacturing procedures or offering further training to staff.
  • Organization: The organization is the capacity to keep track of many activities and obligations. As a quality control manager, you may be responsible for managing numerous projects at once. Having great organizational abilities will help you manage your time efficiently and guarantee that all areas of any project are being handled. It’s also crucial to maintain an ordered workstation so that you can locate files and documents when required.
  • Data Analysis: Data analysis is the capacity to comprehend and understand data. Quality control managers apply this competence while evaluating production records, sales numbers, or other firm data. Data analysis helps quality control managers to spot patterns in their data and make educated choices based on those trends. It also helps them assess if a change they’ve made has improved performance or not.
  • Attention to Detail: Attention to detail is a vital talent for quality control managers since it helps them to identify any irregularities in their company’s goods. This may help them discover and address issues before they affect clients, which can boost the reputation of the organization. It also guarantees that the quality control manager follows all safety standards while examining manufacturing equipment or products.
  • Preventative Action: Preventative action is the capacity to recognize prospective difficulties before they arise. Quality control managers utilize this competence while defining and enforcing quality standards for their company’s goods. They also utilize it to verify that manufacturing processes are safe, efficient, and effective. Preventative intervention may help a quality control manager decrease waste and boost productivity.
  • ISO 9001: ISO 9001 is a standard for quality management that ensures your company has the necessary processes in place to ensure consistent product quality. Quality control managers who have this certification can help their companies maintain high standards of quality and consistency, which can lead to increased customer satisfaction.
  • Communication: Communication is a key ability for quality control managers since it helps them to transmit information and directions to their team. It also helps them collect input from workers regarding the state of projects, procedures, or goods. Quality control managers who are effective communicators may give clear guidance that eliminates staff misunderstanding and ensures everyone knows what they need to perform.
  • Quality Control: Quality control managers guarantee that the items their firm produces are of excellent quality. They may perform inspections, study data, and analyze findings to determine whether a product fulfills requirements. Having good quality control abilities may help you review procedures and find opportunities for improvement. You could also teach other personnel in quality control so they can monitor production successfully.
  • Root Cause Analysis: Root cause analysis is the method through which a quality control manager discovers and tackles the underlying reasons that lead to problems in their goods. This talent helps them to find ways for minimizing or eliminating these concerns, which may assist enhance product quality. Quality control managers that have good root cause analysis abilities are also able to give their staff concrete comments on how to improve their procedures.
  • Decision Making: A quality control manager has to make judgments on how to handle diverse scenarios. For example, if a product fails inspection, the quality control manager may decide whether to send it back to production or attempt to repair the issue themselves. They also need to make judgments on which processes and procedures are most successful for their firm.
  • Problem Solving: Problem-solving is the capacity to detect and address challenges. Quality control managers employ problem-solving skills when they identify a disparity in their product or process. They may need to investigate the problem, evaluate data and offer solutions that satisfy consumers and regulatory organizations.

For example, if a batch of items has an odd taste, the quality control manager could attempt numerous approaches to enhance the flavor. This might entail modifying the ingredients, increasing the temperature or pressure during manufacture, or varying the amount of time required for fermentation.

  • Leadership: Leadership is the capacity to encourage and lead a team. As a quality control manager, you may need to lead teams of personnel that are responsible for inspecting items or examining data. Effective leadership abilities may help you allocate duties efficiently and ensure that your team members understand their roles and responsibilities. You may also apply leadership skills while instructing new personnel on how to complete quality control processes appropriately.
  • Process Improvement: Quality control managers should be able to identify opportunities for improvement in their processes and procedures. This may help businesses simplify their processes, minimize waste and enhance the quality of their goods. Quality control managers who are proficient at process improvement may also instruct other staff on how to make changes themselves.


How to Become a Quality Control Manager

  • Earn a bachelor’s degree: Quality assurance managers may receive bachelor’s degrees in a range of subjects, including quality assurance, statistics, business, engineering, or another scientific, industrial, or business school. An engineering degree might be beneficial since it gives aspiring quality assurance managers with the science and math abilities to handle complicated challenges. Courses you could take include:
    • Business administration
    • Business communications\Calculus
    • Computer Science\Economics
    • Human resources
    • Quality management systems
    • Statistics

Look for classes that help you strengthen your analytical and communication abilities, which you may highlight on your CV when applying for entry-level positions. The majority of bachelor’s degree programs last four years.

  • Get an internship: An internship may provide you with hands-on experience in the quality management industry and educate you about everyday procedures and responsibilities. Consider earning an internship in a quality management department during or soon after graduating from college. If you know you want to concentrate in a specific field, such as electronics or autos, apply for internships with firms that create such items.
  • Become certified: While it is essential to obtain employment as a quality control manager, certification might boost your career and income chances. It demonstrates you have a comprehensive grasp of quality control concepts and functions and the abilities necessary to perform them. You may discover 18 certification alternatives with the American Society for Quality (ASQ), based on your specialty and experience level, including:
    • Certified Manager of Quality/Organizational Excellence
    • Certified Supplier Quality Professional
    • Certified Quality Engineer
    • Certified Software Quality Engineer
    • Certified Pharmaceutical GMP Professional
    • Certified Six Sigma Black Belt

To gain credentials, pick and apply for certification, pay the price, examine the supplied body of knowledge and ASQ training materials and pass the test.

  • Gain job experience: Quality control managers normally require at least five years of professional experience in quality assurance before they qualify for management roles. Apply for quality assurance inspector, technician, or auditor positions to obtain experience and develop your CV. Look for work in the industry you wish to specialize in, so you can comprehend its procedures and assembly line processes and learn to utilize its technology and computer syssyste


Where to work as a Quality Control Manager

  1. Manufacturing industries
  2. Pharmaceutical companies
  3. Engineering companies
  4. Consulting companies


Quality Control Manager Salary Scale

The average quality control manager compensation in the USA is $90,000 per year or $46.15 per hour. Entry-level occupations start at $68,264 per year while most experienced professionals get up to $114,927 per year.

The average quality control manager income in the United Kingdom is £40,000 per year or £20.51 per hour. Entry-level occupations start at £32,805 per year while most experienced professionals earn up to £53,000 per year.

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