Pizza Delivery Driver Job Description, Skills, and Salary
Get to know about the duties, responsibilities, qualifications, and skills requirements of a pizza delivery driver. Feel free to use our pizza delivery driver job description template to produce your own. We also provide you with information about the salary you can earn as a pizza delivery driver.
Who is a Pizza Delivery Driver?
A delivery driver typically collects goods from a place and then takes them to a specific location. The duties of a delivery driver differ from one job to another. In certain positions, drivers have to take on other duties as well as perform deliveries. Some employers require drivers to utilize their vehicles and keep them in good condition. Other employers offer companies with vehicles to perform delivery-related duties.
In the majority of instances, delivery drivers are accountable to remove items from the stock rooms, put them into delivery vehicles, and transport the items to their desired location. A lot of job advertisements for delivery drivers highlight the importance of having a clean driving record as employers typically want to make sure that the applicant can deliver deliveries in a timely and safe manner.
The job duties of a delivery driver differ according to the company. Drivers who deliver pizza to private homes may also be trained in certain instances to take orders from restaurants or even cook the pizza.
Certain pizza delivery driver jobs entail a different range of responsibilities. Drivers might be required to get signatures from clients and maintain important documents. In these situations, employers must ensure that the driver is accountable and trustworthy.
For jobs that require a lot of delivery, employers will usually run background checks to verify that the applicant has an impeccable driving record and is unaffected by crimes of a criminal nature.
Delivery drivers should also be able to sense direction as well as the ability to comprehend maps. Delivery drivers typically use vehicles, trucks, or vans to deliver their goods. In certain high-traffic areas, motorbike drivers are employed to travel through busy streets to deliver small items like corporate documents.
Job advertisements for delivery drivers typically specify whether the job requires the usage of a private vehicle. If this deals with the operation of a vehicle owned by a company, the driver may be required to monitor brake inspections, oil changes, and tire maintenance. If using a personal vehicle, the pizza delivery driver will be required to have evidence of insurance for the car and maintain their vehicle in good running order.
The majority of pizza delivery drivers don’t require formal education for their job. Most of them have a high school education. However, drivers must be sixteen years of age and possess an official driver’s license. A lot of pizza delivery drivers start their career in an establishment serving pizza in a certain capacity before moving to a delivery job. Others, immediately start working as delivery drivers once they join the company. Certain companies offer delivery vehicles, while some require drivers to have their vehicles.
Certain pizza delivery drivers operate as part of the sharing economy and provide different kinds of food items in the same way as pizza. The majority of delivery drivers make use of an app to connect them to customers who require the delivery driver to take the food and then deliver it at the right place during the scheduled time.
Pizza Delivery Driver Job Description
Below are the pizza delivery driver job description examples you can use to develop your resume or write a pizza delivery driver job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.
The duties and responsibilities of a pizza delivery driver include the following:
- Reviewing orders before delivery to make sure that the right items have been ordered and that the charges are correct.
- Delivering products to customers at the locations they prefer.
- Managing cash and card transactions at the time of delivery, when needed.
- Respecting traffic and road rules and regulations.
- Staying informed about promotions of the restaurant and informing customers about the latest promotions.
- Responding to customer questions and complaints.
- Confirming that the client’s orders are accurate
- Delivering food items to the customer’s preferred address
- Returning unpaid customer orders
- Answering customer queries
- Informing customers about future and current promotions
- Respecting traffic laws and road safety regulations
- Creating a positive impression on the customer
- Obeying traffic laws with respect while driving
- Finding out the area of delivery for the store.
- Making orders via phone or in-person
- Establishing relationships with customers
- Loading, packing and unloading items onto or from the vehicle
- Verifying with the customer to confirm that the items are delivered correctly
- Completing the required delivery documents together with the customer
- Receiving payment for items
- Maintaining the vehicle for delivering clean and in good working order
- Handling food items in a safe manner.
Qualifications
Most pizza delivery driver positions require the following qualifications:
Education
The majority of employers demand delivery drivers possess a high school diploma or GED. Some employers may not require this requirement based on things like your driving record as well as other qualifications, but the majority will require a high-school diploma.
Training
To be a pizza delivery driver, you must obtain an appropriate driver’s license. If you are in the U.S., your driver’s license should be valid from the state in which you reside. The majority of employers prefer to have a clear driver’s license. Some companies accept the use of a license that has been kept clean for up to three years.
In addition to your driver’s license, specific endorsements for certain vehicles may be required.
Certifications
While additional certificates aren’t generally required, they could be helpful and could assist you in getting employment. Because driving is the most essential aspect of your job, any driver’s certification can help employers perceive you as a competent and skilled driver.
Some of the courses you can take include:
- NSC-certified Defensive Driving
The National Safety Council provides courses that train drivers to identify dangerous driving conditions and respond to them accordingly. These classes are conducted by certified NSC instructors.
- Online safety and driving classes
You can attend online courses to improve your defensive driving techniques. You have the advantage of being able to complete them at home, which means they can be easily incorporated into your daily schedule. If you opt for an online course, be sure that it’s approved by your state or regional government.
Essential Skills
- Excellent driving abilities
It’s essential that to become an effective delivery driver, you must be proficient at driving!
But, more than that, it is important to have fun driving as you’ll be spending the majority of your time in the car.
Achieving excellent driving skills requires more than simply knowing how to read traffic signals and correctly execute maneuvers.
It’s all about being considerate and patient while driving. This is something that is tested in stressful situations like rush hours.
If you’re certain that you’re the kind of person who can maintain calm and keep going when faced with such situations and you’re confident that you can, then you’ll be an ideal delivery driver.
- Concentration
As a delivery driver, your job requires long hours of driving on the highway, so concentration is essential.
It’s very easy to let driving itself get boring, particularly when you’ll be taking long drives on the motorway or driving regularly on the exact routes. A few methods to make sure you are focused and alert are:
- Stay clear of stimulants (such as coffee) when you can since they can hinder your ability to focus in driving. They may also increase the chance of driving unintentionally or aggressively.
- Make sure you get the recommended 8 hours of sleep each night which can ensure that you are refreshed before your shift and will make it less likely that you be drowsy while driving or depend on stimulants.
- Avoid unhealthy and fatty food items while driving, since they can cause you to feel slow while driving as well as uncomfortable.
- Get rid of your gadgets (such as your phone) away from your reach so that you’re not inclined to glance at them while driving (something that could result in penalty points and possibly a fine or even end your job as a courier).
- People skills
Effective communication and social skills determine how you’ll interact with many customers daily and you’ll want to impress them.
It’s almost inevitable that you’ll run into a difficult client at one point or the other, even if you’ve tried your best to provide top-quality service.
It’s important to make sure that you’ll keep your mind cool when faced with these instances, relating to the client while explaining in detail the steps you’ll take to provide top-notch quality services
- Organization
It’s not a question that delivery drivers have to be organized. You must be organized when making deliveries by arranging the parcels of your customers in order, routes and taking into account alternative routes to avoid.
Also, you must be organized with your van and conduct regular inspections to make sure everything is working well to keep your vehicle from breaking down just when you need it the most.
- Navigation
If you do not know the area of delivery, it is possible to depend on maps or GPS devices. A sense of direction is especially useful, even when using the use of maps or GPS.
- Time management
To ensure that you make your deliveries on time, you must efficiently manage your time. This means taking into account traffic, road construction, and other conditions that may waste your time.
- Physical health
As you’ll be required to unload and load your vehicle, it is essential to be physically fit to be able to lift and carry heavy loads in the event of need.
- Pay attention to the smallest of details
Paying attention to detail is crucial in ensuring that you have delivered the exact quantities of the right items, and also that the paperwork is properly completed and notarized.
- Communication
In your job duties, you’ll have to be able to communicate effectively, completing reports and effectively communicating with customers and coworkers.
- Problem-solving skills
You’ll require quick problem-solving skills to handle problems that may occur during your shift, for example, flat tires and road closings. In these scenarios, you’ll need to be capable of coming up with solutions quickly to ensure customer satisfaction and ensure that you are on time.
- Integrity and responsibility
You will be accountable for the safety of the items ordered by the customer. If you’re driving on your own The sense of personal accountability will motivate you to be safe and adhere to road rules and ensure the delivery of the item as ordered by the customer.
How to Become a Pizza Delivery Driver
If you’d like to become a pizza delivery driver, there are a few steps you need to complete.
- Graduate with a High school diploma, or equivalent
Pizza delivery drivers must have basic writing, reading, and maths skills which will be learned in high school.
- You must have a valid driver’s license
As a delivery driver, it is essential to have a great record of driving. If you have any violations on your driver’s record, then you could be able to secure employment for a delivery driver position provided your last offense was not more than three years before the date of the violation.
- Develop soft skills
For pizza delivery drivers, this includes the ability to manage time and communicate. These soft skills can assist you to follow a steady schedule and maintain a positive rapport with your boss.
Where to Work
Pizza delivery drivers spend the majority of their day driving around in their vehicles. The process of loading and delivering pizzas involves working outdoors during the rainy or dry season. They are often in contact with the store’s owners and customers via their mobile phones. Certain businesses might require delivery drivers to wear uniforms. In some instances, the driver may be required to wear safety gear. The shifts can start at a time in the morning and end in the late hours of the night, but most delivery drivers follow work up to 40 hours each week.
Pizza Delivery Driver Salary Scale
Pizza delivery drivers earn an average salary of $21,690 per year, which is $10.43 an hour on the US scale.