Operations Manager Job Description

Operations Manager Job Description, Skills, and Salary

Get to know about the duties, responsibilities, qualifications, and skills requirements of an operations manager. Feel free to use our job description template to produce your own. We also provide you with information about the salary you can earn as an operations manager.


Who is an Operations Manager?

An operations manager is a key figure within the upper management team of a company. They are responsible for monitoring multiple areas of the business to ensure productivity, cost reduction, and quality. They manage key leaders in several departments and lead groups of people to complete tasks. As a result, their work involves planning, organizing, and communicating plans.

The primary responsibility of an operations manager is to reduce overall costs and maximize profits. They do this by managing the entire organization’s operations. They also plan and implement the overall organizational activities. They must be innovative and creative to make sure the business is running smoothly and effectively. They must be able to find new methods and technologies to improve their processes. They must also know the needs of each department and know to make changes to their workflow or reassign tasks to improve efficiency.

The operations manager oversees the budgets of all departments. They must be able to monitor expenses and curtail them as necessary. They must also have strong leadership skills to be able to oversee production methods and engage in cost-benefit analysis. So, it’s important to understand the roles of an operations manager before beginning your career.

The role of an operations manager is to determine the most cost-effective and efficient way to execute a project. This will include all aspects of the business, from the financial aspect to the employees. The operations manager also oversees the inventory of the business. Depending on the industry, the inventory is likely to be large or small. The job also requires the manager to have a thorough understanding of the company’s intangible products and services.

The job also requires a thorough understanding of the various parts of the company. This is an important skill in any organization. An operations manager must keep the organization running smoothly. Aside from controlling the inventory, an operations manager should also ensure that the sales department is functioning efficiently.


Operations Manager Job Description

What is an operations manager job description? An operations manager job description is simply a list of duties and responsibilities of an operations manager in an organization. Below are the operations manager job description examples you can use to develop your resume or write an operations manager job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.

The operations manager represents the interface between top management and the employees of the company he manages. In the company, he takes on the management of the day-to-day business. All economic, personnel, and organizational decisions fall within his area of ​​responsibility. The aim is to control the business processes in such a way that the company can operate as successfully as possible. Personnel management, finances, resource management, and, if necessary, production control are among the fields of activity of an operations manager.

Depending on how many operations or locations belong to a company, there is not just one, but several operations managers. They work side by side on the same hierarchical level and are responsible for the company assigned to them.

The operations manager ensures that all operational processes run smoothly. If changes in established processes are required for this, he implements them. Its basic tasks include:

  • Delegating tasks to ensure efficient operation
  • Determining personnel requirements and acquisition of new employees
  • Examining different resources
  • Procuring new work materials
  • Supervising purchases
  • Recording and evaluating services and production results
  • Checking compliance with safety regulations and occupational health and safety
  • Implementing and controlling operational processes
  • Monitoring compliance with safety regulations
  • Planning of machine operations
  • Supervising and controlling available raw materials and resources
  • Preparing data for the management
  • Evaluating numbers, facts, and statements


Depending on the economic orientation of a company, a distinction is made between domestic, technical, industrial, and commercial management.

The specific tasks that result from these areas of activity for an operations manager are correspondingly different. However, the main tasks are always the same.

Put simply, the operations manager must ensure that operations run smoothly. If necessary, he must plan a change in the process and then implement it.

He also ensures that tasks are optimally distributed among employees. He has to organize the employees so that they can work as effectively and efficiently as possible. In addition, he determines the personnel requirements and ensures that new employees are hired.


The operations manager keeps an eye on the inventory of resources and raw materials. This is the only way to guarantee that machines and employees have the materials they need to carry out their tasks. On top of that, the management oversees purchasing. New orders are then placed in good time.

He regularly evaluates the production results and the performance of his employees. These figures then have to be processed and analyzed by him. The operations manager must check whether safety regulations are being adhered to in the company. Namely, he is responsible for the safety of the employees. He is also the contact person on the subject of occupational safety.

The operations managers of all operations in a company are subordinate to the company management. Many companies only consist of a few companies. Some even from a single company. In such cases, an operations manager is responsible for several or all areas of the operation.

For example, he could be responsible for both commercial management and financial resources. The exact range of activities depends on the number of establishments in a company.

In companies that consist of several companies, there are also several operations managers. Each company is headed by an operations manager. Uniform company management is then superordinate to these operations managers.



Relevant industry knowledge, many years of professional experience, and well-founded specialist knowledge are particularly required for the demanding job as an operations manager. In-depth knowledge of economics and leadership skills, as well as organizational talent, reliability, and a sense of responsibility, are also important.

You should have a structured mindset and analytical thinking skills. These properties are essential for the long-term planning and optimization of work processes within a company. Good self-management is also important because the areas of responsibility of an operations manager are diverse.

For this reason, stress is usually inevitable, so you should also be stress-resistant. Empathy and good communication skills are also relevant to ensure a good working atmosphere and optimal motivation of employees.

Other requirements are:

  • Several years of professional experience and specific qualifications
  • Analytical and commercial skills
  • Assertiveness and self-confidence
  • Structured way of working, ability to delegate, organizational strength
  • Well-founded specialist and industry knowledge
  • Empathy for the concerns of his employees and communication skills
  • High sense of responsibility


Essential Skills

  • Foundational knowledge of the different links in the logistics chain
  • Understand the principle of pricing
  • Updates their knowledge and experience of the regulations in force
  • He has concepts in labor law and public relations
  • Proficient in computer science and specialized software

The personal qualities that an operations manager must possess include:

  • A great sense of listening
  • Relational qualities
  • A spirit of synthesis and initiative
  • A capacity for conviction
  • Team spirit


How to Become an Operations Manager

In general, however, you should have a great deal of professional experience working in retail or a field related to the type of work you plan to do. You may also need to have a college degree, usually a four-year degree, although a master’s degree may be preferable. After getting a solid foundation and background to become an operations manager, you should look for companies that need these professionals to regulate their firm’s operations.

The operations manager’s responsibility can involve the maintenance of his company’s warehouse and distribution center.

Different types of businesses may need an operations manager or an “operations” manager, and the duties of those positions can vary widely. However, in general, an operations manager oversees the day-to-day operations of a location and makes sure that employees are working properly to meet objectives and complete projects. You should consider earning a four-year degree in business administration or management to become an operations manager, although a master’s degree can make you an even stronger candidate.

As you work through the education that you need to become an operations manager, you should also consider gaining a lot of professional experience that is relevant to the field. If you want to work in retail, for example, you should start to gain experience working in retail, especially in whatever managerial or supervisory position you can find. Since operations managers are needed in several different industries and locations, you need to consider all the different options you may have to become an operations manager. You may consider working in a warehouse or shipping location for a larger company.

Working in a warehouse can give a person enough experience to become an operations manager. Once you get enough knowledge, experience, and you have completed your degree, you can start looking for opportunities to become an operations manager. If you work for a large company with numerous locations, you may be able to more easily move up within the company and find an operations manager position. You can also search for other companies in related fields that need managers and find opportunities where you can become an operations manager in those companies. With a solid background in management and a college degree, you may also be able to find other opportunities in positions such as office management, store management, or district management.

Theoretical knowledge is essential in this profession, however, remember that the position of director of operations also requires certain personal qualities such as leadership, communication skills, strategic vision, negotiation skills, organizational capacity, etc. That is any personal skill that helps to monitor the daily activities of a company effectively.

The best college degrees to becoming an operations manager are as follows:

  • Degree in Business Administration and Management.
  • Degree in economics.

Other options include studying a Master in Operations Management or completing Operations Management courses. Continuous training is very important in this profession, so you will probably have to attend workshops or conferences related to the responsibilities of this position.


Where to work

Operations managers work across all industries and company sizes. Any company or organization that does operational activities needs a manager. While in most cases we view operations as guidelines for manufacturing, logistics, and engineering, operations managers also work in the legal, food, and government sectors. Many of them also work for specialized operations management companies that outsource their services. Depending on the industry, operations managers may work primarily in the office, but may also work onsite and with suppliers as needed. For example, a traffic manager has an office, but he devotes a lot of time to the traffic system, checking processes and communicating with people. You can spend most of your time on construction sites or your knees writing financial statements. Again, depending on the industry, operations management roles can be found in the UK and around the world, and there are many opportunities outside the capital.


Operations Manager Salary Scale

How much an operations manager earns depends on several factors. Smaller companies usually pay lower salaries than large corporations. The region is also crucial, as incomes in rural areas are lower than in large cities and metropolitan areas.

The income of the management varies depending on the industry, so a general statement is rather difficult due to the wide range. The range of salaries looks accordingly; this is between $65,540 and $119,780 annual salary. According to Glassdoor, the average salary for an operations manager is $78,000

Operations managers who are just starting in this role can expect gross earnings averaging $54,782 per year. With increasing age, earnings also change and, according to www.lohnanalyse.de, is $90,400 gross annually.

An operations manager can earn between $45,850 and $208,240 per year, with a median salary of $105,780. The highest-paid twenty-five percent of operations managers earn more than $157,430 a year.

An operations manager’s compensation is largely determined by the upper-level management. They often make bonuses for their performance. In addition to the base salary, upper-level managers typically hold a Bachelor of Science or Master of Business Administration degree. Many of these individuals have spent years in the industry before they reached their current position. This means that they are paid generously for their expertise and time. However, the compensation of upper-level managers is often less than what a person can make in a lower-level position.

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