Jio Helpline Number (14 Jio Customer Care Numbers)
If you are searching for a Jio helpline number to call to complain, make inquiries, or give feedback, you have come to the right place.
Jio Helpline Number by Products
There is no doubt that Jio is one of the companies that have robust customer service in India. For each of the services the company renders, there is a Jio helpline number to call. So, without wasting time, let’s go straight to the point.
Care Helpline Jio Mobility Customers
- If you want information about your recharge plans, validity, data balance, recharge information, and current offers, you can call 1991 which is toll-free from your Jio number.
- For queries, the number to call is 199.
- The Jio helpline number to call to register complaints is 198 and it is also toll-free.
- Perhaps you are not using your Jio number, that is, you are using other numbers to call JioCare, the Jio Customer Care Number dedicated for other numbers is 1800 889 9999.
- If you want to know about Tele-verification to activate your HD voice or data service, Jio Customers can call 1977.
- For customers requiring support on International Roaming, you can call Jio helpline number +917018899999. This number is accessible only when roaming abroad and charges will apply.
JioMobile Customer Care Number
JioMobile Customer Care WhatsApp Number is 70007 70007. You can chat to ask your questions or complain about issues relating to JioMobile.
JioFiber Customer Care Number
The JioFiber Customer Care Number for any queries and supports is 1800 896 9999. Customers can call from their JioFiber Fixed Line Number or Registered Mobile Number. Also, you can chat with the company via Jio Customer Care WhatsApp Number 70005 70005.
Jio Enterprise Mobility & Business Solution Customer Care Number
Jio experts are available to attend to customers 24×7 from Monday to Sunday. For queries, complaints, or assistance regarding Jio Enterprise Mobility & Business Solution, call the following:
- For Enterprise Mobility Services, the Jio helpline number to call is 1800 889 9333. Existing Enterprise Mobility customers can send email to enterprisecare@jio.com
- For Enterprise Connectivity Services & Business Solution, you can reach Jio Customer Service on 1800 889 9444. Existing Enterprise Connectivity Services & Business Solution can send email to businesscare@jio.com.
- For New Business Connection, Jio Care Helpline to call is 1800 889 9555. For New Business Connection, you can send an email to business@jio.com.
Device Care Helpline for JioPhone, LYF Mobile and JioFi
JioCare experts are on the ground to render necessary assistants to customers from 9 am to 9 pm from Monday to Sunday. Jio Care Helpline to call for assistance regarding JioPhone, LYF Mobile and JioFi is 1800 890 9999
JioMoney Customer Care Number
If you are having trouble with money transfers on the JioMoney platform and you want to complain, you can call JioMoney Customer Care Number 1800 891 9999. JioMoney Customer Care is available from 9 am to 9 pm. You can also send an email to care@jiomoney.com
Jio Helpline Number for Online Shopping
If you require assistance regarding online shopping-related issues, the Jio Care Helpline to call is 1800 893 3399. Jio Customer Care experts are available from 9 am to 9 pm on Monday to Sunday. You can also send an email to shop@jio.com
Other Ways to Contact Jio Customer Care
Apart from calling Jio Care Helpline, there are other ways by which customers can contact Jio Customer Care. And these ways are discussed below:
MyJio App
Customers can download MyJio App on their mobile phones. With MyJio App, it will surprise you that you can carry out almost all task that has to do with your connection right from your mobile phone. From MyJio App, customers can easily access their plan and usage information, billing and payment history, bill payment and auto-pay setting, managing connection (family plan, IR/ISD), live chat, FAQs, and How to Videos, Troubleshooting/complaint status, and tracking orders.
Live Chats
You can chat directly with Jio Customer Service either from the company’s website or from MyJio App. If you are visiting Jio’s website, you will find the live chat at the bottom of the right-hand side of the website. When you click on the blue icon, you will be greeted with “I’m here to help you resolve any Jio related queries. Please share the Jio number for which you want to get your query resolved”. You will provide your Jio number then type your query.
FAQs and How to Videos
Jio has robust information under FAQs and How to Videos section on its website and JioApp. If you can make use of this, you may find out that you don’t even need to call Jio Care Helpline at all. The section contains answers to different questions that customers usually ask. There are also videos to guide customers on how to resolve some basic issues. If you make use of this, you can save yourself some unnecessary stress.
Jio Helpline Number Summary
Just to summarize everything, the table below contains a specific Jio Customer Care Number that you can call to resolve a specific issue.
| Topic | Helpline | Availability |
| Care Helpline Jio Mobility Customers | ||
| Inquiries | 1860 893 3333 | 24/7 Monday – Sunday |
| For recharge plans, validity, data balance, recharge confirmation, and offers | 1991 | 24/7 Monday – Sunday |
| For Queries | 199 | 24/7 Monday – Sunday |
| For Complaints | 198 | 24/7 Monday – Sunday |
| Calling from Non-Jio Number | 1800 893 3333 | 24/7 Monday – Sunday |
| Tele-verification to activate both HD voice and data services | 1977 | 24/7 Monday – Sunday |
| For support on International Roaming(accessible only when roaming abroad) | +917018899999 | 24/7 Monday – Sunday |
| Care Helpline JioFiber Customers | ||
| Helpline | 1800 896 9999 | 24/7 Monday – Sunday |
| Care Helpline Jio Enterprise Mobility & Business Solutions | ||
| Enterprise Mobility Services | 1800 889 9333 | 24/7 Monday – Sunday |
| Enterprise Connectivity Services & Business Solutions | 1800 889 9444 | 24/7 Monday – Sunday |
| New Business Connection | 1800 889 9555 | 24/7 Monday – Sunday |
| Device Care Helpline (JioPhone, LYF Mobile & JioFi) | ||
| Helpline | 1800 890 9999 | 9 am – 9 pm Monday – Sunday |
| Online Shopping | ||
| Helpline | 1800 893 3399 | 9 am – 9 pm Monday – Sunday |
| JioMoney | ||
| Helpline | 1800 891 9999 | 9 am – 9 pm Monday – Sunday |