Funeral Attendant Job Description, Skills, and Salary
Are you searching for a funeral attendant job description? Get to know about the duties, responsibilities, qualifications, and skills requirements of a funeral attendant. Feel free to use our funeral attendant job description template to produce your own funeral attendant job description. We also provide you with information about the salary you can earn as a funeral attendant.
Who is a Funeral Attendant?
A funeral attendant is a person who helps with both the planning and the execution of funeral ceremonies. The duties of a funeral attendant include setting the casket in the parlor or chapel before the service; placing floral tributes or lighting around the casket; guiding or leading mourners; closing the casket; and issuing and storing funeral supplies.
Funeral attendants collaborate closely with the funeral manager to help bereaved families with a variety of duties, including selecting a coffin and making floral arrangements. They are in charge of directing mourners, distributing funeral supplies, and putting the casket inside the chapel before the service.
Funeral Attendant Job Description
What is a funeral attendant job description? A funeral attendant job description is simply a list of duties and responsibilities of a funeral attendant in an organization. Below are the funeral attendant job description examples you can use to develop your resume or write a funeral attendant job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.
The duties and responsibilities of a funeral attendant are as follows:
- Clean, arrange seats and lighting, and arrange flowers for viewings in the parlor or chapel.
- Help visitors who are arriving for funerals by directing them to parking spaces and guiding them to the parlor or chapel area.
- Make sure the bereaved family’s funeral preferences are followed.
- Take the hearse to the cemetery, chapel, or living room.
- Oversee the grave’s excavation and closure.
- Obtain burial permits and state registration for deaths.
- Manage the financial affairs of the funeral home, accept payments, and carry out routine bookkeeping tasks.
- Help families complete documentation, such as insurance claim forms.
- Follow safety precautions while handling hazardous materials at funeral ceremonies, such as taking flowers out of air-conditioned spaces or weekly water changes for vases.
- Arrange flowers, wreaths, and other decorations for the service according to the family’s preferences.
- Supply details on the funeral home’s products and services for funerals.
- Organize clothing and makeup so that the departed are adequately attired for the service or event.
- Support families by assisting them to sit down and rise as needed during the ceremony.
- Assist families in choosing cremation or burial plans and arranging arrangements for these services.
- Help families set up programs; distribute programs to participants; distribute flowers; and do any other chores as needed to support and assist throughout the ceremony.
Typically, a funeral attendant must meet the requirements listed below:
- Education: Most funeral attendants possess a GED or at least a high school diploma. An associate’s degree in funeral service or a similar profession is preferred by some jobs. An associate’s degree in funeral service can be earned in two years and includes business management, ethics, business history, anatomy, physiology, and embalming studies.
- Experience and training: The majority of funeral homes offer new hires on-the-job training. Typically, during this training, the employee will spend some time observing other funeral home staff members and working on assignments under close supervision until they feel confident enough to finish them on their own. Some funeral firms may expect funeral. Funeral attendants should have prior experience working in a mortuary or customer service environment.
- Licenses and certificates: Employers may demand that candidates complete a certification exam unique to their business to demonstrate their general expertise.
The core competencies of a funeral attendant are as follows:
- Integrity and honesty: Funeral attendants should conduct themselves with integrity and morality. They should be able to assist families in making selections regarding the service and help them navigate the funeral process. The price of the service and the options open to the family should both be disclosed honestly.
- Empathy: The capacity for empathy is the capacity to comprehend and experience another’s emotions. Funeral attendants must have empathy and an understanding of the numerous emotions that families may be facing because preparing for a funeral is hard for family members. In the end, empathy enables a funeral director to better cater to the requirements of the deceased’s family and friends.
- Dependability: Being dependable entails being able to be relied upon to execute tasks to the best of your ability and on schedule. Funeral attendants ought to be permitted to finish their duties with little oversight. This is due to the possibility that they are working with a sizable group of individuals who are all counting on the funeral attendant to finish their duties on time.
- Strong communication abilities: The capacity to convey knowledge to others in a way that is clear and intelligible is known as communication. You could have to interact with families, other funeral professionals, and members of the public while working as a funeral attendant. With effective communication skills, both building strong relationships with people and being able to communicate with them effectively are possible.
- Ability to listen actively: These abilities are essential for comprehending the other person’s requirements and posing pertinent follow-up inquiries. Additionally, to interpret the message, including what the other party might not have expressed directly, they must read nonverbal signs such as body language.
- Customer support: Customer service prowess is essential since funeral attendants must assess the demands of the families they serve and decide how best to assist them.
- Casket Selection: The ability to choose a casket is one that funeral attendants must possess. They frequently work with bereaved families who might not be sure what kind of coffin they want or how much it should cost. The funeral assistant’s responsibility is to assist the bereaved in understanding their options and selecting a suitable casket.
- Funeral Arrangements: Funeral home assistants must be familiar with the many kinds of funeral services and their accompanying prices. This includes being aware of how to dress a body for burial, preparing it for viewing by family members, and preparing it for burial. The sort of coffin or urn that is required based on the deceased’s personal preferences or religion must also be known by the funeral workers.
- Obituary Preparation: The capacity to write an obituary, which is a death announcement that appears in a newspaper, is known as obituary preparation. Obituaries are frequently prepared for their clients by funeral aides, who may also be in charge of authoring them. When writing an obituary, proper grammar and spelling are crucial because they are typically written with respect and compassion.
- Grief Counseling: The capacity to support people during their emotional process following a loss is known as grief counseling. Funeral assistants frequently work with bereaved families, so they must be able to support those people and help them through their pain. Active listening, empathy, and compassion, together with an understanding of how to deal with various sorts of loss, can all be considered grief counseling skills.
- Flexibility: Being flexible means having the capacity to change course when necessary. Funeral home aides frequently need to be adaptable in their profession because they could be asked to carry out several duties. A funeral assistant, for instance, might assume some of the duties of a funeral director who is ill or away on vacation.
- Good organization skills: The capacity of the organization is the capacity to monitor several duties and obligations. Funeral home aides may have a variety of responsibilities, so organization is crucial. This ability might assist you in setting priorities for your work and making sure that all important tasks are finished on time for a deadline. Additionally, it aids in keeping up with the paperwork, which can be a crucial aspect of this employment.
- Embalming: The procedure of embalming involves keeping a body intact after death. On-the-job training is a common way for funeral attendants to pick up embalming skills, but it’s crucial to understand how to do it correctly. Blood is removed from a corpse and replaced with preservation fluids by embalmers using chemicals and instruments like needles and syringes.
- Funeral Services: Funeral assistants must be able to communicate with mourning individuals. Additionally, they must be able to behave professionally when speaking with clients and coworkers. Funeral home aides should be able to communicate with families from many walks of life, including those who adhere to diverse religious or cultural practices.
- Grave Site Maintenance: The upkeep of the graves of people they serve may also fall under the purview of funeral aides. This involves cleaning, weeding, and fixing gravestones. It’s critical to understand proper grave maintenance to keep the area courteous and secure for visitors. You can find information about proper grave upkeep online or by asking a professional in the industry.
- A keen focus on the details: Your ability to pay attention to details will help you do your job well. It’s crucial for you to pay great attention to the specifics of each service you offer as a funeral assistant, so you can make sure everything is done correctly and with respect. For instance, knowing the location of the grave site is necessary if you are working with a family that has selected an above-ground burial. This will allow you to complete the necessary paperwork for the cemetery.
- Transportation Coordination: The capacity to organize and carry out funeral transportation is known as transportation coordination. This includes mapping out a route, setting up the cars, and assigning the drivers. Coordinating transportation can help you make sure that your clients travel safely when they need to. It also makes sure that everyone is on time and in the right place.
- Death Certificates: Death certificates must be completed and filed, which may include gathering personal data about the deceased. Additionally, you might be in charge of keeping copies of the certificate in case you need them in the future.
- Interpersonal Skills: Funeral assistants frequently deal with bereaved people. When dealing with bodies or delicate subjects, they must be able to remain composed while listening to and empathizing with their clients. Funeral home aides should also have strong interpersonal skills for communicating with people in a professional atmosphere, as greeting customers is an essential component of the work.
- Aftercare: The act of supporting a client after they have suffered a loss is known as aftercare. When assisting clients who are grieving, funeral aides frequently apply their aftercare skills. For instance, if you work at a funeral when someone has recently lost a loved one, it may be your duty to console them and support them as they cope with their loss.
How to Work as an Attendant at a Funeral
These are the fundamental actions you can take to become a funeral director:
- Research the industry: Understanding the main duties of the position is crucial before following this career path. Funeral attendants frequently work directly with bereaved family members and may have to deal with the departed. It’s crucial to think about whether you feel at ease with the thought of accomplishing these activities before moving further.
- Pursue customer service experience: Within the funeral home, funeral attendants play a customer-facing function. They frequently collaborate closely with family members to choose a coffin or specifics for a wake or funeral. They should, therefore, typically have at least some prior experience dealing with the general population. Consider looking for positions as a receptionist, customer service agent, or even a retail sales associate to gain this experience.
Volunteering is another option to obtain experience in the customer service industry. To assist with event planning, think about volunteering at a church or for another organization. Alternatively, you may volunteer to assist with funeral and burial services, which would provide you with practical experience in a relevant setting and enable you to better understand how you might feel working in that sector.
- Obtain the necessary education: A high school diploma or GED is a minimum requirement for employment as a funeral attendant. You might want to think about earning a college degree in mortuary science to distinguish yourself from other applicants.
- Complete training while working: The funeral director or another employee of the funeral home supervises new funeral attendants during their intensive on-the-job training. They learn how to set up for funerals as well as the layout of the funeral home during this training.
- Think about higher education: Funeral directing is an entry-level career, so you might want to think about getting further education and training to be eligible for more senior roles in the field. You may be able to become an undertaker, mortician, or funeral director with a degree in mortuary science. Researching criteria for educational and licensing needs is essential because state requirements can differ.
Where to Work as a Funeral Attendant
In funeral homes, funeral attendants prepare the deceased for burial or cremation. They collaborate with funeral attendants to make sure that funeral services are conducted according to the family’s requests. Funeral attendants need to be able to handle the emotional strain of their jobs because they frequently deal with death and bereaved families. They must be able to remain composed and show respect for the deceased and the bereaved during funeral rites. To accommodate funeral services, funeral attendants may be expected to work evenings and weekends in addition to their regular full-time schedule. In the event of a death, they might also be on call around the clock.
Funeral Attendant Salary Scale
In the United States, the average gross pay for a funeral director is $33,723, which works out to $16 an hour. Additionally, they receive a $526 bonus on average. It is based on pay survey data obtained from anonymous employees and employers in the United States. A funeral director with 1-3 years of experience at entry level makes an average income of $25,867. On the other hand, the average pay for a senior-level funeral director (8+ years of experience) is $40,173.
In the United Kingdom, the average gross pay for a funeral director is £21,091, which works out to an hourly wage of £10. Additionally, they receive a £329 bonus on average. Wage projections are based on anonymous employee and employer responses to a salary survey conducted in the UK. An entry-level funeral director with 1–3 years of experience can expect to make an annual income of £19,000. The average pay for senior-level funeral attendants (8+ years of experience) is £25,126.
In Australia, the average gross pay for a funeral director is $60,261, which equates to a $29 hourly wage. Additionally, they receive a $7,370 bonus on average. Wage estimates are based on data from anonymous Australian employees and employers via salary surveys. A funeral director with 1–3 years of experience at entry level makes an average income of $45,316. On the other hand, a senior-level funeral director (8+ years of experience) makes an average salary of $72,887.
In Ireland, the average gross pay for a funeral director is €28,513, which works out to an hourly wage of €14. Additionally, they receive a €445 incentive on average. Wage projections are based on anonymous employee and employer responses to a salary survey conducted in Ireland. A funeral director with 1-3 years of experience starting has average compensation of €21,877. On the other hand, an experienced senior-level funeral director makes an average salary of €33,976.
In Berlin, Germany, the average gross pay for funeral attendants is 33.101 euros or 16 euros per hour. This is 10% (+3.035 €) more than the typical German funeral director’s pay. They also receive an average bonus of 516 euros. Salary projections are based on data from a poll of anonymous employees and employers in Berlin, Germany. An entry-level funeral director with 1–3 years of experience can expect to make an annual income of 25.390 euros.
In Nigeria, a funeral director makes a gross monthly salary of ₦80,000.