Food Expeditor Job Description, Skills, and Salary
Get to know about the duties, responsibilities, qualifications, and skills requirements of a food expeditor. You can use our job description template in this article to produce your own. We also provide you with information about the salary you can earn as a food expeditor.
Who is a Food Expeditor?
A food expeditor is a professional in food service who coordinates food deliveries and ensures that orders are appropriately made and delivered. Food expeditors are typically in charge of relaying instructions and information between the front and back of the house. They act as the main conduit for information between the waiting crew and the cooks as well as the kitchen staff and the customers.
A food expeditor is responsible for project management across the numerous divisions of a restaurant, from accelerating food service to managing supplies to facilitating communication. You will be in charge of making sure the food is correctly prepared and served at the appropriate temperature in your capacity as a food expeditor. You will also be in charge of ensuring effective verbal communication between the dining personnel and the kitchen. You should also represent the kitchen and promptly and professionally address any issues that customers may have. The rules and norms for health and safety should be familiar to you. A food expeditor is also in charge of overseeing quality control, expediting kitchen orders, and keeping a close watch on food safety. There are instances when food expeditors help wait staff deliver plates to customers. In this capacity, an expeditor must pay close attention to the customer’s complaints and demands and communicate them to the kitchen staff. The food expeditor is in charge of supervising inventory control in the kitchen and storeroom along with the kitchen porter. A skilled food expediter should be aware of all purchase orders, and delivery dates for inventories, and ensure that supplies that are running low are purchased.
The food expeditor is in charge of ensuring that information is consistently passed between the kitchen, management, and wait staff in a restaurant. The food expeditor makes sure that employees in the various restaurant departments can communicate without getting up from their desks. Due to their expertise in restaurant service, food expeditors are typically in charge of overseeing and managing the work of cooks and waitstaff. They can maintain a consistent workflow both inside and outside the kitchen by strengthening their leadership and communication skills. Food expeditors must keep good personal hygiene and a professional appearance because they work with food.
Expeditors coordinate many levels of a restaurant’s operations daily. They can retain the restaurant’s image by ensuring that customers receive food promptly owing to their capacity to multitask. Food expediters work in a range of sectors, including manufacturing, retail, and food service. They are in charge of making sure that food is delivered at the appropriate time and location. This calls for extensive planning and close attention to detail. Food expeditors may rise to management or supervisory positions with experience. Some people might start their restaurants. Some may go on to work as food service directors, overseeing all facets of the provision of food at a hospital, school, or other institution. Others might work as managers or caterers. Some of them may eventually become food service consultants.
Food Expeditor Job Description
Below are the food expeditor job description examples you can use to develop your resume or write a job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.
Food expeditors are in charge of different duties and responsibilities such as the following:
- Keep inventory records of all incoming and leaving shipments of food products to guarantee that the right supplies are received on schedule.
- Work together with other departments to time orders correctly to prevent inventory shortages or overproduction.
- Work with vendors to plan to guarantee that purchases are fulfilled accurately and on schedule.
- Make sure food products are supplied within the allotted time to guarantee freshness.
- Answer queries from clients regarding their orders through communication.
- Prepare reports on stock levels and sales patterns for management’s use.
- Examine invoices to confirm that food costs are accurate.
- Verify incoming food shipments for quality to make sure they adhere to corporate standards.
- Observe all company rules and regulations.
- Act with positivity and professionalism at all times.
- Clients’ concerns with discretion and professionalism.
- Lending a cleaning hand with the closing and cleaning tasks as needed.
- Make sure that orders are prepared quickly and effectively by working with the kitchen staff.
- Compare completed orders to the original order to ensure correctness.
- Inform the wait staff of any modifications or delays as soon as possible.
- Order supplies, make labels, and keep records, among other tasks as assigned by the supervisor.
- Ensure effective communication in the kitchen by giving out orders, asking about the status of dishes, and calling the waitstaff to serve finished dishes.
- Notify the waitstaff when particular ingredients or dishes are out while also relaying the waitstaff’s food preferences to the kitchen.
- Check the food servings by restaurant standards after dishes are finished.
- Make sure that every order is finished on time and with the appropriate priority.
- Verify the finished meals’ cleanliness, aesthetics, and temperature.
- Apply the finishing touches to dishes that have been prepared, such as adding garnishes and wiping away smudges.
- Keep the prep, storage, and cooking spaces tidy, clean, and stocked.
- Make sure all employees follow the rules for health and safety.
- Assist all employees as required.
- Handle customer complaints and seek out solutions on behalf of the kitchen crew.
- GED/High school diploma.
- In-depth understanding of restaurant health and safety regulations.
- Food handling certification is required.
- Must have manual dexterity and skill in using kitchen items or utensils.
- Previous work experience in a restaurant setting is advantageous.
- Outstanding communication and leadership skills.
- Excellent attention to detail, multi-tasking, and time management skills.
- Great customer service and interpersonal skills.
- Ability to function effectively under pressure, in fast-paced, and stressful environments.
- Must be fit and have the stamina to stand for long periods.
- Must have the physical strength to carry heavy trays.
- Problem-solving skills: To identify and resolve problems that develop throughout the food preparation process, food expediters employ problem-solving skills. The food expeditor may work with the chef to come up with a solution, such as sourcing a substitute ingredient or modifying the recipe, if the chef is running low on ingredients. They may also employ problem-solving skills to identify and address any problems that occur during the meal delivery procedure, such as finding a backup delivery driver if the primary driver is not available.
- Leadership skills: It’s crucial to possess strong leadership skills because food expediters typically work in a team environment. Since you might be the team’s manager, you might have to make choices that have an impact on everyone else. Being able to inspire others, assign duties, and resolve issues are all examples of leadership skills. In addition, food expediters use their leadership abilities to train new hires.
- Managerial skills: Food expediters use their managerial skills to keep track of orders, maintain a close watch on inventories, and make sure the proper food is delivered at the right time and place. You may work more effectively and finish your tasks on time by being planned. You can employ managerial skills to make sure that food is kept at the appropriate temperature and stored correctly.
- Attention to detail: To guarantee that orders are correctly fulfilled, food expediters must pay special attention to detail. They ought to have the ability to read order forms and recognize the proper food items. Also, they must be able to identify and help resolve any problems in orders. Food delivery services may make sure they charge the correct price for orders by paying attention to the details.
- Inventory management skills: The ability to keep track of a company’s supply of food and other items is known as inventory management. This skill is used by food expediters to make sure they have enough food on hand to meet client demand. They employ this ability to keep track of the quantity of food they have on hand as well as the quantity they have served. They can decide whether they need to place another meal order using this information. Food expediters should be aware of the products they have on hand so they may recommend menu items that suit a customer’s preferences.
- Communication skills: Another skill that will be essential to you as a food expeditor is communication. It is often necessary for you to interact with managers, chefs, and other food expediters. It’s essential to be able to communicate ideas succinctly and effectively. Additionally, you can utilize your communication skills to mediate disputes between customers and the kitchen staff. Quickly conveyance of accurate information and positive sustenance of relationships with coworkers can both be facilitated by effective communication skills.
- Patience: The skill for patience is the ability to stay composed and calm under pressure. Food expediters usually deal with angry or agitated customers, so they need to maintain patience when dealing with these customers. Food expediters can make more intelligent decisions and carry out their tasks more effectively if they are patient and able to maintain their composure at busy times.
- Organizational and coordination skills: Having organizational skills is being able to manage several duties and obligations. Food expediters must be organized because they regularly handle multiple tasks at the same time. This ability enables you to prioritize your work and guarantees that you do all required tasks on time. To make sure that customers receive their food fast and precisely, it also helps you remain on top of customer orders. Coordinating with the kitchen crew and other food service professionals is a skill that food expediters must possess. To satisfy customer needs, they must also be able to work swiftly, efficiently, and precisely. This calls for the capacity to multitask and prioritize tasks in addition to coordination skills. Additionally, food expediters should be able to read a variety of orders accurately and make precise changes while receiving customer payments.
- Time management skills: Food expediters typically work in demanding environments, therefore they need to have good time management skills. They must, accordingly, be able to set priorities and, when required, act quickly. Being on time is a key competency for food expediters because food service staff also follow a set schedule and have particular responsibilities.
How to Become a Food Expeditor
Step 1. Education
The majority of establishments require a high school diploma or its equivalent for food expeditors. An associate’s or bachelor’s degree in food science, business, or a similar discipline may be preferred by some employers. Consider enrolling in culinary school or taking part-time culinary arts classes if you are interested in a long-term career in the kitchen.
Step 2. Work experience
The majority of businesses require restaurant experience from their food expeditors. It could be beneficial to gain employment as a waiter or kitchen assistant before you start your career. Before taking on more complex duties, you might do this to obtain the necessary experience and become used to working in a fast-paced environment. Working in an entry-level position like this can also help you cultivate the proper attitude toward providing service to customers and collaborating with others. Food expediters often learn on the job from their managers or superiors. Learning the company’s rules and practices, as well as the software and computer systems they employ, maybe a part of this training. Food safety and handling instruction may also be provided to food expediters.
Step 3. Apply for a food expeditor role
You know you’re prepared to apply for a job as a food expediter when you believe your experience and skills align with what employers are looking for. After determining which restaurants are hiring, invest some time in creating a standout application that will appeal to hiring managers. Start by carefully examining the job description and using that information to create a unique and customized résumé. Explain how you’ve assisted chefs and restaurant managers in the past when explaining your work experience. You must exhibit your organizational and leadership skills.
Step 4. Work a trial shift.
Some restaurants might require that you complete a trial shift, giving you the chance to demonstrate your competence for the position by working there for a few hours. The most crucial aspect of being an expeditor is having good communication skills, so keep that in mind if you work a trial shift. This is a great opportunity for you to put your skills into practice while discovering the culture and working environment of the organization. You may interact with the kitchen crew, wait staff, and customers throughout your shift. When necessary, speak up, and pay close attention at all times. You must communicate effectively because you must speed up all interactions within the restaurant. Even though this is just a trial shift for you, keep in mind that for the guests it’s probably just a typical day. At all times, act professionally.
Where to Work as a Food Expeditor
Food expeditors typically work in large and busy establishments to assist in the flow of food move more effectively. They work in the food service industries like restaurants, hotels, kitchens, and other establishments. Food expeditors typically work behind the scenes coordinating the timing of food orders so that they are prepared and served fastly and efficiently. Food expeditors typically work full-time, and their work hours may vary depending on the demands of the establishment they work for. Some food expeditors may work in the evenings, at weekends, and on holidays.
Food Expeditor Salary Scale
The salary scale of food expeditors varies widely depending on a range of factors such as level of education, years of experience in the field, location of the workplace, extra qualifications, and skill set. The salaries of Food Expeditors in the United States range from $16,950 to $32,272, with a median salary of $24,680 per year. The average salary of a Food Expeditor Salary in Canada is $48,000 per year. Salaries range from $38,500 to $63,100. The average salary of a Food expeditor in the United Kingdom is £30,936 annually, ranging from £21,054 to £58,240. In Nigeria, a Food Expeditor typically earns around 1,370,000 NGN per year. The salary ranges from 671,000 NGN to 2,140,000 NGN.