Field Manager Job Description, Skills, and Salary
Are you searching for a field manager job description? Get to know about the duties, responsibilities, qualifications, and skills requirements of a field manager. Feel free to use our field manager job description template to produce your own field manager job description. We also provide you with information about the salary you can earn as a field manager.
Who is a Field Manager?
A Field Manager is a person who oversees a group of workers while on a job site. They manage various daily tasks involving internal employees and external contractors, and their influence extends beyond the workplace.
A field manager is an expert who oversees a team of field representatives who visit clients’ locations to advertise their goods or services. Field managers must set up workshops and internal training programs to ensure new hires are fully aware of their obligations.
Unless field managers have a deadline to meet, they work standard business hours. Most of the time, they travel to meet with clients and pay visits to their field workers monthly, quarterly, or annually. They are typically only obligated to work during the week, not on weekends or holidays.
Field managers are in charge of creating and putting into action the plans that will power a commercial organization’s field activities. Their duties include managing staff members of the organization to ensure they effectively use its resources to meet predetermined goals.
Field managers create and put into action strategies to meet operational goals. They keep an eye on staff members to ensure they complete their tasks promptly and effectively. To ensure that an organization’s operations are efficient, they also establish operational management systems, methods, and best practices.
Field managers conduct research as part of their duty to find practical solutions essential to raising overall employee productivity. They join teams in charge of recruiting, hiring, and training the human resources for the business. They are also responsible for maintaining quality control and monitoring production KPIs.
Typically, field managers work closely with the heads of the support service departments to guarantee that the equipment needed to maximize output is always available. When engaging the services of external agencies or contractors, they make sure everyone follows the legal requirements and standard operating procedures. They also supervise best practices in the field to guarantee a productive supply chain.
Field managers are responsible for supporting field staff in avoiding operational regulations and procedure hurdles. It helps them cultivate and establish solid client relationships. They create the budget for operations and supervise its management. Additionally, as part of their job description, they must communicate with the safety division to guarantee that the workplace is secure for workers.
Field managers regularly assess customer satisfaction to ensure that business practices satisfy customers. To improve the knowledge and skills of firm employees, they create and coordinate training programs.
Field Manager Job Description
What is a field manager job description? A field manager job description is simply a list of duties and responsibilities of a field manager in an organization. Below are the field manager job description examples you can use to develop your resume or write a field manager job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.
Field managers have different duties as they can be managers in any industry. However, there are some general and primary duties they handle, which are:
- Create reports that emphasize each field worker’s advantages and disadvantages.
- Distribute to staff members the required supplies and equipment, as well as territories and timetables.
- Maintain all field obligations and rules, and ensure that field representatives follow them.
- Recruit, educate, and inspire field agents.
- Visit customer locations and assess field representatives
- Track employee progress and provide feedback to help them get better.
- Send the HR department the generated reports.
- Take field representatives through training programs to guarantee they can carry out their tasks properly.
- Take care of all on-call responsibilities and assist the Field Representatives under your direction.
- Schedule fleet vehicle maintenance and repairs based on the fleet vehicle care budget.
Qualifications
Companies require different qualifications from the prospective field managers they wish to employ. However, there are basic qualifications many of them need, they are:
- A bachelor’s degree in business or another relevant field of study
- An MBA or courses related to the work industry – Required in some firms, optional in others
- Have experience through an internship or apprenticeship
- Possess a certificate, because apart from the additional knowledge and it making you look professional, some firms may require it
Essential Skills
Every career has skills that guide them in their profession to perform duties and also become successful in it. Field managers have essential skills they should imbibe or learn while practicing, some are:
- Communication
The ability to pass clear information is known as communication. Field managers might have to speak with workers on the phone or in person. This skill involves writing emails, memos, and other materials that outline company policies or processes. You can use this skill to transmit instructions to your team members and ensure everyone understands their various tasks.
- Compliance & Safety
A field manager should ensure that their team members adhere to all regulations to stay safe while handling a project. They also need to be familiar with the rules governing their sector to ensure that everyone on their team complies with all applicable requirements.
- Customer Service
As a result of their frequent interactions with clients and consumers, field managers must possess strong customer service abilities. They must be able to deliver first-rate customer service, which includes being cordial, accommodating, and knowledgeable. The skill may also involve the ability to settle disputes between coworkers or between a client and an employee.
- Decision Making
Field managers often make decisions regarding managing issues that develop while working. For instance, you could have to choose between sending a team member home or finding a replacement if they are hurt and are unable to perform their task for the rest of the day. You need this skill when planning your team’s workload and determining which tasks to complete first.
- Data Analysis
Field managers assess their team’s performance using data analytic techniques to identify areas for improvement. For instance, a manager can examine the statistics to see why one team’s production is lower than another if they detect it. They can learn that the first team has workers who have a better experience or that they require more instruction. The field manager can then take action by giving them the tools they need to advance.
- Flexibility
Being flexible is having the capacity to change course when necessary. You may need to adjust your plans or emphasis as a field manager when unforeseen circumstances happen.
You might need to modify schedules and assignments, for instance, if weather slows construction. It will help to guarantee that work gets done. Being adaptable might assist you in maintaining productivity and informing everyone of any changes.
- Instruction and Development
A field manager should be well-versed in the methods used in training and development. They might be in charge of initiating, carrying out, and assessing employee training plans. It necessitates understanding the many forms of training accessible to employees and how to design efficient training programs that assist employees in developing their abilities. A field supervisor should be able to help an employee enhance their career by pointing out opportunities for growth and advance.
- Inventory Control
A field manager must be well-versed in inventory management procedures. It involves understanding how to keep tabs on the condition of materials, tools, and supplies and how to order replacements when required. Additionally, a field manager must understand how to manage any potential problems with inventory, such as theft or damage.
- Order Processing
The ability to guarantee that all customer orders are processed accurately is known as order fulfillment. As a field manager, you can ensure your team members finish their assignments on time so that clients receive their goods or services. When managing projects, you may also employ order fulfillment skills to ensure you complete each work before moving on to the next.
- Problem-solving
Having the capacity to recognize and address problems is problem-solving. As a field manager, you might have to find solutions to issues that come up throughout assignments or projects. For instance, by discussing how to fix a piece of equipment that isn’t working with your team members, you might be able to find a solution. If staff members have inquiries regarding their tasks, you can also use problem-solving techniques to address those inquiries.
- Leadership
Field managers must be able to inspire their staff to work hard and lead by example. Additionally, they must be able to make decisions on behalf of their employer, such as allocating assignments or settling staff issues. A field manager with strong leadership qualities can keep their team motivated and productive.
- Scheduling
Effective time management and planning are known as scheduling. As a field manager, you might have to plan project schedules or staff work shifts, as it necessitates knowledge of effective and efficient schedule creation techniques. You can also use this skill when making employee assessments, organizing training sessions, and establishing team goals.
- Report Writing
Field managers frequently write reports to record their views and offer comments. They may use textual communication, like emails or text messages to communicate with staff members and clients. A field manager who writes reports well can pass information succinctly and clearly.
- Organization
Organization skill is the ability to monitor several duties and obligations. You can oversee several projects concurrently as a field supervisor, so it’s critical to maintain the skill to give each project the focus it requires. When planning team meetings or assigning personnel to shifts, you can apply organizational skills.
- Quality Assurance
The ability to ensure that a good or service complies with standards is known as quality control. You might have to assess and provide your approval to projects as a field supervisor before they are finished. This can assist you in spotting possible problems before they arise so your team can take corrective action. When evaluating an employee’s performance, you can utilize quality control to decide whether they need more training or promotion.
- Performance Management
A field manager must be able to provide their team members constructive criticism and establish goals. They may perform better as a result, which aids the organization in achieving its objectives. A field manager may observe a worker is having trouble meeting deadlines or handling client concerns. They can utilize their performance management skills to talk with the employee about this and make recommendations for how they can do better.
How to Become a Field Manager
Field services management is a rewarding field in many ways. It provides the chance to lead teams, work with people, and improve the lives of others. Additionally, it allows you to enhance your knowledge and learn new things.
You must possess excellent leadership abilities, the ability to handle several duties, and the poise and knowledge necessary to deal with challenging circumstances. Additionally, you should be able to express yourself verbally and in writing clearly and efficiently. Below is a route to consider if you want to become a field manager:
Education
A field manager may need a bachelor’s degree in business, engineering, computer science, or a relevant subject.
Field managers with a master’s degree in business administration are sometimes preferred candidates by employers (MBA). Field services managers can enhance their careers and better comprehend the commercial side of the sector with the aid of an MBA.
Experience
Field managers often receive on-the-job training in their new positions, to learn more and gain experience. This training could take a few months and involve executing chores under supervision until they feel confident enough to finish them on their own. After the training, they can apply for full-time jobs to add value, while also working.
Certifications and licenses
Certifications can give field managers greater real-world experience and persuade hiring managers to pick them over competing applicants. For field managers, a variety of qualifications are available to assist them to progress their careers and learn new things.
Where to Work as a Field Manager
Field managers supervise, check in on, and evaluate workers in the field and clients’ homes. They operate in various settings, including nonprofit organizations, emergency medical services, internet technologies, heating systems, and more.
Field managers may also work in pharmaceutical firms, hearing, ventilation, air-conditioning (HVAC), and computer repair businesses.
Field Manager Salary Scale
Salaries defer as they can be determined by skills, location, industry, qualifications, and even companies. They can also differ based on country as the United States pay the highest in many careers, field management inclusive.
Field Managers in the United States earn an estimated $72,560 in total compensation annually, with an average pay of $48,802.
In the United Kingdom, a Field Manager makes an average pay of £36,125 per year.