Banking Associate Job Description

Banking Associate Job Description, Skills, and Salary

Get to know about the duties, responsibilities, qualifications, and skills requirements of a banking associate. Feel free to use our banking associate job description template to produce your own. We also provide you with information about the salary you can earn as a banking associate.


Who is a Banking Associate?

Banking associates perform a range of jobs in the banking sector. They are responsible for welcoming clients, handling requests and paperwork, compiling and checking specifications, addressing questions and concerns, and recommending further services and goods to clients. They might work as tellers, loan processors, or in other support roles in addition to client service. The majority of banking associates work in neat, well-lit, and comfortable offices. They normally put in a 40-hour work week, though some jobs may call for extra hours during busy times. The minimum educational requirement for banking associates is a high school diploma or its equivalent, while some positions may call for higher education or specialized training.


The purpose of a banking associate’s work is to strengthen client connections by providing customer service. They might also communicate with outside organizations, collaborate with team members, and prepare financial specializing and progress reports. Additionally, a banking associate must address problems and grievances while abiding by the rules and policies of the bank.

Financial experts that work directly with clients and market financial products are known as banking associates. While investment banking associates, sometimes known as investment bankers, develop and sell investment products to investors and assist in advising them on financial decisions and planning, commercial banking associates market banking goods to both existing and new clients. Associates in investment banking act as a conduit between executives and financial analysts.

Banking associates come in a variety of forms, and they each have unique responsibilities and roles. Associates in commercial banking market banking services to potential and current clients. To find possibilities and offer investment packages to investors, investment banking professionals collaborate closely with investment analysts.

Depending on the division and the demands of the moment, a banking associate’s typical day can vary. However, they frequently put in long hours and have a lot of responsibility, just like other employees in the banking industry. The job entails interacting and meeting with clients regularly. Before attempting to offer a product, banking employees frequently inquire about customers’ wants to determine how their products can be of service.


You require a degree in business administration, management, or a similar subject to work as a banking associate. Candidates with an MBA are more likely to get hired as banking associates. Relationship building, communication, problem-solving, and initiative are necessary talents.

A career as a banking associate might be an excellent place to begin working in the finance industry. As a banking associate, you’ll have the chance to learn about several facets of banking and hone your problem-solving, sales, and customer service abilities. In addition, you can get the option to collaborate with several divisions of the bank, such as loans, operations, or marketing.

You might want to think about analyzing all branches of banking as you advance in your career as a banking associate. You could, for instance, concentrate on investment banking, retail banking, or commercial banking. You might also decide to focus on a certain clientele, such as individuals or small enterprises.


Many workers looking for rewarding employment with direct client contact are drawn to careers in finance. Consider becoming a banking associate if you like dealing with numbers and analyzing data. InTossist clients in making informed financial decisions, these bankers use research, market expertise, and regulatory compliance. In this post, we go over what a banking associate is and what they do, how to become one, the qualifications required for the job, and frequently asked queries regarding the position.


Banking Associate Job Description

Below are the banking associate job description examples you can use to develop your resume or write a banking associate job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.

  • Examine and research the most recent market trends.
  • Establish connections with both existing and prospective customers.
  • Discuss the client’s financial objectives and needs.
  • Manage and analyze the financial portfolios of your clients.
  • Give clients advice on goods, services, and investments that can improve their ability to manage or make money.
  • Perform a risk analysis.
  • Produce client-facing marketing materials for goods and services.
  • Carry out customer transactions.
  • Locate potential consumers and speak with them about the goods and services that will best meet their needs
  • Create new and existing bank accounts, handle transactions, and close accounts as needed
  • Establish connections with customers, both existing and potential, to support the promotion of their institution’s goods
  • Resolve client difficulties, doing administrative activities such as recording client data, and other associated responsibilities
  • Process transactions, such as receiving deposits or cashing checks
  • Examine loan applications to decide whether to accept or reject them according to the borrower’s credit history and capacity to pay back the loan


  • Provide customers with financial information over the phone or in person
  • Provide general customer support and account management to clients, such as responding to inquiries about products and services, offering advice on how to utilize banking products wisely, and resolving issues that come up with account activity such as overdrafts or insufficient funds
  • Guide clients on financial and investment matters on issues including savings programs, insurance policies, and retirement planning
  • Process borrower loan applications, including examining their financial records and credit histories to determine their capacity to repay the loan.
  • Interact with clients to advise them of banking services or goods that suit their needs, such as credit cards, mortgages, auto loans, business loans, checking accounts, savings accounts, CDs, and mortgages
  • Make contact with borrowers to inform them about past-due payments or other problems that might be hurting their capacity to repay their loans
  • Examine and research the most recent market trends.
  • Establish connections with both existing and prospective customers.
  • Discuss the client’s financial objectives and needs.
  • Manage and analyze the financial portfolios of your clients.
  • Give clients advice on goods, services, and investments that can improve their ability to manage or make money.
  • Perform a risk analysis.
  • Produce client-facing marketing materials for goods and services.
  • Distribute and produce financial reporting to aid the teams in charge of accounting and finance.
  • Handle  customer requests
  • Complete periodic and annual credit checks
  • Research the industry and the organization, as well as undertake ad hoc assignments for senior professionals, among other tasks.



  • Thorough knowledge of financial services and banking
  • Great interpersonal and communication abilities
  • Excellent numeracy abilities and practical experience with banking software
  • Knowledge of personal, commercial, or business banking regulations and best practices.
  • Very good recognizing potential sales referrals
  • Customer-centered approach to problem-solving
  • Meticulousness in the details


Essential Skills

  • Communication skills: In the job, especially while working in a team context, communication skills are crucial. You would have to interact with clients, managers, and other bankers as a banking associate. To make sure that you and your team are on the same page, it is crucial to be able to communicate effectively and efficiently.
  • Customer service prowess: For a position as a banking associate, customer service prowess is crucial. You might be the client’s initial point of contact when they walk into the bank, so be cordial and pleasant. Additionally, you should be able to assist clients in locating what they require and respond to inquiries regarding the bank’s goods and services.
  • Organizational abilities: As a banking associate, you might be in charge of several tasks at once. You can more successfully manage your time and duties if you have great organizing abilities. This will enable you to do your work quickly and guarantee that you meet all deadlines. You can also use it to remember account numbers and customer details.
  • Mathematical aptitude: Mathematics is the capacity for simple computations. Because it enables them to effectively handle transactions and precisely record customer information, this is a crucial ability for banking colleagues. You can identify transactions that may be fraudulent or recognize national security measures by using your mathematical skills.
  • Problem-solving abilities: As a young associate, you can be asked to assist clients in finding answers to their money-related issues. For instance, you might assist a client in selecting the financial solutions that would best suit their requirements or in locating a solution to a debt issue. You may help clients make the proper financial decisions by giving them the knowledge they need to address challenges.
  • Strong sales abilities: They are required of banking associates so they can recognize a client’s wants and suggest a good or service to meet those demands. They must be aware of the market, the industry, and their particular items.
  • Discretion: As they handle extremely sensitive and private data, banking associates are subject to stringent confidentiality and privacy laws.


How to Become a Banking Associate

  • Acquire a degree: Even though the majority of organizations do not have a set educational requirement, many banking associates obtain a bachelor’s degree in one of the following fields:
    • Math\Statistics
    • Finance\Accounting
    • Business\Engineering

Some candidates for banking positions also hold advanced degrees, frequently a Master of Business Administration (MBA). By being promoted from an analyst post or obtaining a master’s degree and applying for associate roles, many banking professionals can land an associate position.

  • Finish an internship: An internship is frequently required as part of undergraduate schools’ degree requirements. A smart way to learn more about the everyday tasks and working conditions of professionals in your subject of interest is to take an internship. It’s ideal for aspiring bankers to intern at a business that supports their professional objectives, such as:
    • a business bank
    • a bank of investments
    • the insurance industry
    • Investment company

Both large companies and small businesses might have internship programs. Make sure to investigate the chances in your area by getting in touch with businesses directly, asking your lecturers for advice, and speaking to other students. You can search for internships outside of your state or abroad since many internships take place throughout the summer.

  • Get a license: To practice banking in the United States, individuals must register with the Financial Industry Regulatory Authority (FINRA) and pass certain exams. Depending on your duties, FINRA tests come in the representative-level and principal-level categories. In general, to be eligible for main examinations, you must pass one or more representative-level tests.

For banking associates, typical FINRA tests include:

    • Series 6: The Series 6 test consists of 50 questions and is intended for representatives of investment companies and variable contract products.
    • Series 7: The general securities representatives’ Series 7 exam consists of 125 questions.
    • Series 79: The Series 79 test for investment banking representatives consists of 75 questions.
    • Series 24: Series 24 is an exam for general securities principals.
    • Series 26: Series 26 is a test for principals of variable contracts and investment business goods.
    • Become certified: Banking associates can obtain certification in their areas of specialization in addition to a FINRA license. The CFA Institute offers several popular certifications, including:

Investment bankers may also gain from the Chartered Alternative Investment Analyst credential offered by the CAIA Association, which is equivalent to the Chartered Financial Analyst (CFA), Certified Financial Planner (CFP), and Certificate in Investment Performance Management (CIPM) designations.


  • Apply for jobs: Use websites for businesses and industries, job search engines, and your networking group to find employment. Update your CV and cover letter to reflect your experience, qualifications, and licensing. To demonstrate that you are a good fit for the company’s needs, use keywords from the job description in your CV and cover letter. Make sure to thoroughly proofread your materials, and think about inviting a friend or member of your family to check them for grammar and spelling.

Follow the instructions for submitting your cover letter and resume when you apply to ensure that they get to the hiring manager or recruiter.

  • Prepare for Interview: When you land a job, keep these suggestions in mind:
    • Examine the business. Discover the company’s history, purpose, and key achievements. Think about sharing a few informational nuggets that astonished or awed you.
    • Dress appropriately. Working in the financial sector requires a professional appearance and conduct. Consider your attire in light of what the company’s personnel wear. If you’re applying for a job, dress one level up, which can entail donning a suit.
    • Keep an eye on your body language. Make sure to make eye contact and extend a firm handshake. By nodding, facing the interviewer, and maintaining eye contact, you can demonstrate that you’re engaged in what is being said.
    • Pose inquiries. You get the opportunity to learn as much as you can about your potential role during interviews. Talk about your responsibilities, potential for advancement, and the long-term objectives of the business.
    • Contact your interviewer again. Send your interviewer a note or email to express your gratitude for their time within a week after the interview. You might also bring up a specific detail from the interview, like a joke or a common interest.


Where to Work as a Banking Associate

  1. Commercial Banks
  2. Mortgage Banks
  3. Micro Finance Banks
  4. Merchant Banks
  5. Government Owned Banks


Banking Associate Salary Scale

The average annual wage for a banking associate in the USA is $130,000, or $66.67 per hour. Most experienced workers earn up to $187,500 per year, while entry-level roles start at $96,000.

In the UK, the average salary for a banking associate is £57,500 per year or £29.49 per hour. Most experienced workers earn up to £75,000 per year, while entry-level roles start at £50,000.


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