Assistant Property Manager Job Description, Skills, and Salary
Are you searching for an assistant property manager job description? Get to know about the duties, responsibilities, qualifications, and skills requirements of an assistant property manager. Feel free to use our assistant property manager job description template to produce your own assistant property manager job description. We also provide you with information about the salary you can earn as an assistant property manager.
Who is an Assistant Property Manager?
Assistant property managers are responsible for supporting the day-to-day activities of property management by conducting administrative tasks, organizing property viewings, and handling resident relations. They are also solely responsible for checking property conditions and overall maintenance.
Assistant property managers coordinate the schedules of tenants, and landscaping and they also perform other administrative responsibilities. The role they play is to support a property manager by handling all the communication aspects with prospective renters to guarantee that the property meets up with local, state, and federal regulations. They are responsible for answering phone calls, formulating promotional materials, keeping a detailed record of all interactions with a building tenant, and also bringing about eviction when it is crucial.
The daily work schedule of an Assistant manager on a typical day is to check the company’s emails. Voicemails and web form submissions. They also schedule maintenance requests and also get through to tenants to inform them about what their expectations should be on the broken equipment that is to be repaired or restored. They also conduct inspections of rental spaces before tenants get in or out and they also itemize properties to be replaced. Assistant property managers can also be responsible for managing social media and other web advertisements to attract prospective tenants, run background checks and also give a wonderful tour of properties.
Assistant Property Manager versus Real Estate Agent
Assistant Property managers are primarily focused on and operations of a piece of real estate, while Real Estate Agents are responsible for assisting clients in the buying and selling of properties. Assistant property managers coordinate the activities that to the rentals of properties while real estate agents assist people to purchase and pay for a home or a commercial residence. Assistant property managers can partner with Real Estate Agents when researching possible properties that can be improved.
Assistant Property Manager Job Description
What is an assistant property manager job description? an assistant property manager job description is simply a list of duties and responsibilities of an assistant property manager in an organization. Below are the assistant property manager job description examples you can use to develop your resume or write an assistant property manager job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.
The following are the duties and responsibilities of an Assistant Property Manager:
- Preparing and planning property viewing, conducting property tours, and interviewing potential tenants
- Addressing and settling resident’s questions, concerns and complaints promptly
- Processing applications, performing credit checks and negotiating contracts
- Inspecting property conditions and organizing maintenance operations
- Regulating budgets, accounts, rent collections, and tenant notices
- Establishing and allocating marketing materials to attract new tenants
- Conserving organized and updated resident files and records
- Reporting any problem or issues to the estate manager
- Attending to crucial repairs and maintenance
- Helping in hiring a ground crew and other staff necessary for the upkeep of the property
- Organizing budgets and accounts
- Reacting to emergency maintenance of safety calls
- Building optimistic relationships with prospective and current tenants
- Supervising the timely and successful completion of maintenance requests
- Exhibiting properties to prospective tenants and answering relevant questions
- Preparing and enforcing detailed and legally compliant lease agreements
- Supervising all financial procedures including authenticating renter income, processing monthly payments, and executing default protocols
- Establishing organizational systems to support accurate record keeping, efficient financial transactions, and immediate renter complaint resolution.
Qualifications
- A high school diploma
- Associate or a bachelor’s degree in Business Management or any similar field
- Real estate, property management, or customer service experience required
- Required to complete necessary Fair Housing and Occupational Safety and Hazard Administration certification
- Indicate strong organizational skills necessary to oversee several different properties
- Possesses an understanding of the real estate industry, including market trends, prices,and state and federal housing regulations
- Competent in basic computer programs including Microsoft Word and Excel
- Indicate familiarity with financial management software to balance software and track payments
- Must be ready and able to travel to various property sites
- Must be detail oriented with the ability to manage time efficiently
- Displays solid communication skills, with an ability to calmly resolve disputes or complaints
- Works with a team
- Interacts and engages in a friendly manner with possible and current tenants
- Indicates the ability to think creatively to develop new marketing and recruiting techniques
- Outstanding communication skills both verbal and written
- Strong administrative and time management skills
- Terrific interpersonal and conflict resolution skills
- Mastery of Microsoft Office
- Essential bookkeeping skills
Essential Skills
- Organizational Skills and Time –management
- Communication Skills
- Interpersonal Skills
- Knowledge of Federal and State laws
- Paying Attention to Details
- Negotiation Skills
- Customer Service
- Computer Skills
- Organizational Skills and Time Management: they need to employ organizational skills in the course of their duties for keeping records of property documents, contracts, and budgets for future reference. The main responsibility of an assistant property manager is to focus on the administration and operations of real estate. They should also ensure that they meet up with deadlines when performing their duties and to accomplish this, they must possess time-management skills. Assistant property managers are responsible for notifying tenants ahead of time to renew their rent.
- Communication Skills: this is a core skill, they must possess both verbal and written communication skills to have a successful career. They must reach out to clients or tenants via phone calls or emails. They should also answer customers’ questions or inquiries about any issue for them to achieve this they must possess good presentation skills. They should also possess writing skills to draft budgets, legal property documents, or contracts for tenants or clients. They must also employ their communication skills to resolve disputes or settle conflicts that may emerge.
- Interpersonal Skills: The emphasis for an assistant manager to possess interpersonal skills is not an exaggeration. They must be able to develop a bond with prospective tenants and property managers for them to have steady career growth. They must be able to have a bond with customers or tenants to the point that prospective tenants can trust them. Trust is earned and not made and prospective tenants need to trust assistant property managers. They must also develop an excellent relationship with the property manager for them to report any challenge their facing to the property manager.
- Knowledge of Federal and State Laws: They must have a vast knowledge of federal and state laws about property estate to adhere to them in the course of discharging their responsibilities. They must also know the latest property design, price, and other important things about a property. Familiarity with property management will enable them to perform their duties as expected and they must also teach the rules and regulations of property estate to tenants.
- Paying Attention to Detail: they must be very focused when performing administrative and operations activities on property management. They must prioritize their responsibilities and also know how to execute them appropriately. For instance, they must prioritize drafting a budget and ensure that they are working perfectly with the budget. Working with the budget has a lot of advantages and one of them is that it helps assist property managers to spend according to their budget.
- Negotiation Skills: they must also be able to negotiate contracts in such a way that it will favor the tenant and this will help them retain the tenant. They must ensure that they employ their negotiation skills with tenants too; they must convince a tenant to rent a property and also advertise the commission that the tenant will benefit from once he purchases the property.
- Customer Service Skills: The assistant property manager is first contacted for a contract between property tenants and maintenance. Assistant property managers must employ active listening and strong communication skills to provide the best customer service experience to their clients. When faced with a challenging situation, they must make their clients feel at ease or comfortable. They should also be able to attend to the needs of their tenants and potential residents thoroughly and promptly.
- Computer Skills: Most of the duties of an assistant property manager are the utilization of industry-specific computer software to manage tenants’ records, check the status of accounts and supervise the progress of maintenance requests and also process paperwork for tenants and prospective residents. Assistant property tenants are usually trained to be familiar with the industry software and possessing a strong background in computers can help them to master the software very fast.
How to Become an Assistant Property Manager
- Earn the Basic Education
The basic qualification to become an Assistant property manager is to have a high school diploma which is the minimum qualification but most employers will love a candidate to possess a bachelor’s degree. You can possess a bachelor’s degree in Business Management, Real estate, or any similar field. This bachelor’s degree will expose you to the rudiments of the course and it will help you harness some salient skills that will be of great value to you as an assistant property manager. The bachelor’s degree takes four years to complete and you can enroll in a student internship in course of your degree to get the requisite experience.
- Get Licensed and Certified
You should get your state license or approval to practice legally as an assistant property manager and this license may sometimes require that you write and pass. After you have acquired your license, you can then proceed to get certified. Certification is not mandatory but it will go a long way to prove to employers that you are the most competent person for the job. There are certifications both online and offline that you can acquire to boost your job prospects. For instance, you can acquire certification in Fair Housing and Occupational Safety and Hazard Administration certification. Furthermore, individuals working in government-subsidized housing are mandated to acquire specialized certifications.
- Get Experience
Assistant property managers need to acquire experience to enhance their success in their careers. They should possess experience in real estate, customer service, or business administration aspects that concerns property management. You should get experience in the following areas: lease agreements, effective tenant recruitment, retention, and oversight of financial projects which includes an implementation for the necessary process of tenant default and lease term negotiation. You may be found in an organization that utilizes word processing or data management software, you should also focus on and learn how to utilize these platforms.
- Create Your Resume
You can draft your resume and highlight your skills and experiences to apply for the post of an assistant property manager. You should also include the details of property management you have carried out in the past to prove that you are the most competent person for the job.
Where to Work as an Assistant Property Manager
Assistant property managers work in residential properties of all types, government-subsidized houses, and subdivisions. They may spend their time sitting in front of an office or using computers. They may also leave their desks to assist visitors, and residents with leading issues, or tour model residency units. They also travel to various property sites.
Assistant Property Manager Salary Scale
The salary of an Assistant Property Manager varies across different countries and below are some examples:
- In the United States, The average assistant property manager salary in the USA is $40,000 per year or $20.51 per hour. Entry-level positions start their career at $34,078 per year while most professional workers make up to $58,954 per year. The average assistant property manager salary in New York is $44,955 per year or $23.05 per hour. Entry-level positions start at $37,050 per year while most experienced workers make up to $70,000 per year. The average assistant property manager salary in Washington is $46,800 per year or $24 per hour. Entry-level positions start their career at $39,000 per year while most professional workers make up to $62,093 per year
- In the United Kingdom, The average assistant property manager salary in the United Kingdom is £25,000 per year or £12.82 per hour. Entry-level positions start their career at £22,162 per year while most professional workers make up to £34,481 per year.
- In Canada, The average assistant property manager salary in Canada is $50,000 per year or $25.64 per hour. Entry-level positions start their career at $39,750 per year, while most experienced workers make up to $63,113 per year.
- In Australia, The average assistant property manager salary in Australia is $66,250 per year or $33.97 per hour. Entry-level positions start their career at $57,500 per year, while most professional workers make up to $110,000 per year.
- In Germany, The average assistant property management salary in Germany is €38.478 or an equivalent hourly rate of €18