Airtel Customer Care Number: Toll Free
Airtel Customer Care Number provides customers an avenue to reach out to this telecommunication company. Whether you are in Nigeria or India, in this article, we shall provide you with a guide on how you can leverage the Airtel Customer Care Number in order to resolve the issues you may be having.
Airtel Customer Care Number in Nigeria
If you want to contact Airtel Nigeria, you can do this through any of the following ways:
Telephone: Airtel Customer Care Number in Nigeria is 111, 121, 131. The number to dial will depend on whether you are on a prepaid or postpaid plan.
If you are a Prepaid customer, simply dial 111 or 121 using your Airtel number. But if you are a Postpaid customer, the Airtel Customer Care Number to call is 131. These numbers are toll-free and are available 24 hours.
However, if you are not an Airtel subscriber, or you want to use another line (such as MTN, Glo, 9mobile), or you are calling from abroad, you can reach Airtel Nigeria by dialing +234 802 150 0111. The dedicated mobile number for Airtel Prepaid Call Centre when using a non-Airtel number is 0802 150 0121. For Airtel Postpaid Call Centre when using non-Airtel, the number to call is 0801 150 0131.
If you call the Call Centre, their trained agent will answer your questions. They can also guide you on how to make most of their services.
Email: You can send an email to customercare@ng.airtel.com. If you go through this route, a ticket number will be issued to you. You will need to keep and make reference to this ticket number each time you want to communicate with Airtel on the same issue.
Visit: If you feel that you need to visit the Airtel office in Nigeria, the address is Plot L2 Banana Island, Foreshore Estate, Ikoyi Lagos, Nigeria. This is their Corporate Head Office in Nigeria. However, you may not need to go to their corporate head office before you can have your issue resolved, there are many Airtel Shops and Partners Stores spread across the country. All you need to do is to locate the shop or partner store close to you.
Airtel Customer Care Number in India
It is important to note that the Airtel Customer Care Number in India is different from Airtel Customer Care Number in Nigeria. If you want to call Airtel Call Centre in India, the number to call may depend on the products or services you want to complain about or find more information about.
For Prepaid and Postpaid
The Airtel customer care number for prepaid and postpaid plans is 121. Just dial 121 from your Airtel registered number. However, this attracts little charges. The charge is at 50p/3 mins at the time of writing this article. You can also call 198 (toll-free) to lay your complaints or request information on Billing and Metering matters, Provisioning, Account Updation, Allocation of Tariff Plan, STD, ISD, Roaming Activation, Service Termination, VAS Deactivation, and Security deposit Refund.
If you want to activate any Value Added Service, simply SMS “START” to Airtel Customer Care Number 121. On the other hand, if you want to deactivate any Value Added Service, you will just need to SMS “STOP” to the same number (121).
Customer Care Numbers for Airtel Postpaid/Prepaid calling from non-Airtel Numbers
Peradventure, you want to call with another number that is a non-Airtel number, you can reach Airtel India by calling 98110012345 For Postpaid Plan or 9810198101. for Prepaid Plan.
For specific Airtel Call Centre by Circle, you can call the following numbers:
For Airtel Postpaid
| Circle | Phone No. |
| Chennai / Tamil Nadu | 9894012345 |
| AP and Telangana | 9849012345 |
| Assam | 9954012345 |
| Bihar and Jharkhand | 9934012345 |
| Delhi NCR | 9810012345 |
| Gujarat | 9898012345 |
| Haryana | 9896012345 |
| Himachal Pradesh | 9816012345 |
| Jammu and Kashmir | 9906012345 |
| Karnataka | 9845012345 |
| Kerala | 9895012345 |
| Kolkata | 9831012345 |
| Maharashtra and Goa | 9890012345 |
| MP and Chattisgarh | 9893012345 |
| Mumbai | 9892012345 |
| North East | 9862012345 |
| Orissa | 9937012345 |
| Punjab | 9815012345 |
| Rajasthan | 9829012345 |
| UP East | 9935012345 |
| UP West and Uttarakhand | 9897012345 |
| West Bengal | 9933012345 |
For Airtel Prepaid
| Circle | Phone No. |
| Delhi | 9810198101 |
| UP East | 9935199351 |
| UP West | 9897098970 |
| Punjab | 9815098150 |
| Haryana | 9896098960 |
| Himachal Pradesh | 9816098160 |
| J&K | 9906099060 |
| Kolkata | 9831098310 |
| West Bengal | 9933099330 |
| Bihar | 9934099340 |
| Shillong | 9862098620 |
| Assam | 9954099540 |
| Orissa | 9937099370 |
| Kerala | 9895198951 |
| Karnataka | 9845098450 |
| Andhra Pradesh | 9849098490 |
| TN / Chennai | 9894198941 |
| Madhya Pradesh | 9893098930 |
| Mumbai | 9892098920 |
| Maharashtra | 9890098900 |
| Gujarat | 9898098980 |
| Rajasthan | 9950099500 |
After the call, you feel that your query or complaint is not resolved to your satisfaction, Airtel has Nodal Team that you can contact. You will need to provide them with your complaint reference number and details of your grievances. The Modal Team to contact will depend on whether your issue relates to Mobile or Fixedline/Broadband. Working hours for the Nodal team are 9.30 am to 6.30 pm.
Read also: How to Check BVN on MTN, Airtel, Glo & 9mobile
Nodal – Mobile
Find the table below to see the list of Nodal Team for Mobile and their contact details.
| Circle | E-Mail Address | Phone No. | Office Address |
| Chennai | nodalofficer.tn@in.airtel.com | 9952434865 | Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church Road, Mylapore Chennai 600004 |
| AP and Telangana | Nodalofficer.andhra@in.airtel.com | 9959334865 | Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016 |
| Assam | nodalofficer.nesa@in.airtel.com | 9957134865 | Bharti Airtel Limited, Bharti House, Six-mile Khanapara, Guwahati – 781022 |
| Haryana | nodalofficer.har@in.airtel.com | 9996034865 | Bharti Airtel Limited, Plot No 41 & 42, Industrial Park, Sector 2, Growth Center, Saha, Distt Ambala, state- Haryana |
| Kerala | nodalofficer.ker@in.airtel.com | 9995834865 | Bharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn, Maradu P O Kochi, 682304, Kerala |
| Orissa | nodalofficer.orissa@in.airtel.com | 9937449253 | Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha |
| Maharashtra and Goa | nodalofficer.mah@in.airtel.com | 9987234865 | Bharti Airtel Limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge Park, Kharadi, Pune- 110014 |
| Mumbai | nodalofficer.mumbai@in.airtel.com | 9987234865 | Bharti Airtel Limited, 7th Floor, Interface Building No 7, Mindspace, Link Road, Malad West, Mumbai – 400064, Maharashtra |
| Tamil Nadu | nodalofficer.tn@in.airtel.com | 9952434865 | Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church Road, Mylapore Chennai 600004 |
| UP East | nodalofficer.upe@in.airtel.com | 9935334865 | Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010 |
| UP West and Uttarakhand | nodalofficer.upw@in.airtel.com | 9897534865 | Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh |
| Kolkata | nodalofficer.wb@in.airtel.com | 9831234865 | Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal |
| Bihar and Jharkhand | nodalofficer.bih@in.airtel.com | 9934334865 | Bharti Airtel Limited, Plot no 18, Patliputra Industrial Area, Patna 800013, Bihar, India |
| Delhi NCR | nodalofficer.del@in.airtel.com | 9818334865 | Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase – IV, Gurgaon – 122015 |
| Gujarat | nodalofficer.guj@in.airtel.com | 7490034865 | Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054 |
| Himachal Pradesh | nodalofficer.hp@in.airtel.com | 9805034865 | Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009 |
| Jammu and Kashmir | nodalofficer.jk@in.airtel.com | 9797334865 | Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012 |
| Karnataka | nodalofficer.kk@in.airtel.com | 9972534865 | Bharti Airtel Limited, No 55, Divya Shree Towers, Bannerghatta Road Bangalore – 560029 |
| MP and Chattisgarh | nodalofficer.mpcg@in.airtel.com | 9893134865 | Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore, Madhya Pradesh |
| North East | nodalofficer.nesa@in.airtel.com | 9612034865 | Bharti Hexacom Limited, Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003 |
| West Bengal | nodalofficer.wb@in.airtel.com | 9831234865 | Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal |
| Punjab | nodalofficer.pb@in.airtel.com | 9878434865 | Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101 |
| Rajasthan | nodalofficer.raj@in.airtel.com | 9928034865 | Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan |
Nodal Team for Fixedline/Broadband
Find the table below to see the list of Nodal Team for Fixedline/Broadband and their contact details.
| For the service area of | E-Mail Address | Phone No. | Office Address |
| Andhra Pradesh | nodal.southabts@in.airtel.com | 040-40000294 | Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016 |
| Delhi NCR | nodal.ncr@in.airtel.com | 011-41614777 | Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase – IV, Gurgaon – 122015 |
| Gujarat | nodal.west@in.airtel.com | 079-40020142 | Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054 |
| Haryana | nodal.haryana@in.airtel.com | 0180-4035835 | Bharti Airtel Limited, Plot No 41 & 42, Industrial Park, Sector 2, Growth Center, Saha, Distt Ambala, Haryana |
| Karnataka | nodal.southabts@in.airtel.com | 080-41115338 | Bharti Airtel Limited, 55, Divyasree Towers, Bannerghatta Road, Bangalore – 560029 |
| Kerala | nodal.southabts@in.airtel.com | 0484-4010086 | Bharti Airtel Limited, N H Bypass Kundanoor Jn, Maradu P O Kochi – 682034, Kerala |
| Kolkata | nodal.kolkata@in.airtel.com | 033-40016725 | Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal |
| Madhya Pradesh & Chhatisgarh | nodal.central@in.airtel.com | 0755-4200460 | Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore- 452010, Madhya Pradesh |
| Maharashtra | nodal.west@in.airtel.com | 020-40031234 | Bharti Airtel Limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge Park, Kharadi, Pune- 110014 |
| Mumbai | nodal.west@in.airtel.com | 022-40030142 | Bharti Airtel Limited, 7th Floor, Interface Bldg No -7, Mindspace, Link Road, Malad (W), Mumbai – 400064, Maharashtra |
| Punjab | nodal.punjab@in.airtel.com | 0172-4600765 | Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh – 160101 |
| Rajasthan | nodal.rajasthan@in.airtel.com | 0141-4037338 | Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan |
| Tamil Nadu | nodal.southabts@in.airtel.com | 044-42100356 | Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church Road, Mylapore Chennai 600004 |
| Uttar Pradesh East | nodal.upeast@in.airtel.com | 0522-4007499 | Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010 |
| Uttar Pradesh West | nodal.upwest@in.airtel.com | 0121-4007499 | Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh |
Airtel Customer Care Number for DTH.
The Airtel Customer Care Number to call for DTH is 12150. You can only call this number from Airtel registered Number. You can also call Airtel Customer Care Toll Free number 1800 103 6065.
On the other hand, you can contact Airtel through their localized call centre agents below:
| State Name | Local Customer Care Number |
| Madhya Pradesh & Chhattisgarh | 0755 4448080 |
| Uttar Pradesh | 0522 4448080 |
| Karnataka | 080 44448080 |
| Andhra Pradesh | 040 44448080 |
| Mumbai | 022 44448080 |
| Maharashtra | 020 44448080 |
| Himachal Pradesh | 8628048080 |
| Assam | 8133848080 |
| Jammu & Kashmir | 9596748080 |
| Bihar & Jharkhand | 9955148080 |
| WB | 033 44448080 |
| Delhi | 011 44448080 |
| Tamil Nadu | 044 44448080 |
| Kerala | 0484 4448080 |
| North East | 8132948080 |
| Haryana | 0124 4448080 |
| Gujarat | 079 44448080 |
| Rajasthan | 0141 4448080 |
| Orissa | 7077448080 |
| Punjab | 0172 4448080 |
You can also send an email to digitaltv@airtel.com. If you are an existing customer, you will need to mention your customer ID in the subject of the mail. Please note that space or any special characters should not be used between the digits.