Administrative Aide Job Description

Administrative Aide Job Description, Skills, and Salary

Are you searching for an administrative aide job description? Get to know about the duties, responsibilities, qualifications, and skills requirements of an administrative aide. Feel free to use our job description template to produce your own. We also provide you with information about the salary you can earn as an administrative aide.


Who is an Administrative Aide?

An administrative aide (admin assistant) is a person who is in charge of offering various forms of administrative assistance or support. Clerical work is done by administrative aides in almost every sector. A few administrative aides may be more specialized than others, such as those in the legal sector. Information management and distribution within an office are the main responsibilities of administrative aides.

Typically, this entails taking memoranda, answering phones, and managing files. In addition to greeting clients and customers, they may be in charge of sending and receiving letters. Administrative aides can assist office staff with documentation. They may also need to type, edit, and proofread documents in addition to maintaining, organizing, and keeping files. Some assistants could be required to take dictation or record meeting minutes. In some industries, having substantial professional expertise may be a requirement for administrative aides. As a result, these aides’ tasks could be more specialized.

For instance, administrative aides in the legal field might need to have a solid grasp of legal terms and practices, whereas medical assistants could also need to be proficient in liaising with insurance companies and comprehending medical records. You can go in a lot of different areas with the administrative aide career path. Aides may rise to more senior positions with increased responsibility as they gain experience. An administrative aide who starts at the entry-level might advance to the office manager or executive administrative aide. Apply yourself to learning more about your company’s operations and enhancing your skill set with certificates or degrees if you want to advance as an administrative aide. Motivated administrative aides might occasionally transfer to accounting or information technology departments within their company.

An administrative aide’s prospects of changing jobs are improved by receiving formal training and certification in one of these fields. A career as an administrative aide is a great fit for those who would rather start working after high school than complete their education. Administrative aides are employed in a wide variety of industries, so this employment will always be fascinating and difficult. During regular business hours, administrative aides typically work full-time hours, averaging 35 to 40 hours per week. Some companies also hire administrative aides on a part-time basis or provide flexible hours. Some industries may require administrative aides to perform sporadic extra shifts.

Administrative aides may be expected to work weekends, federal holidays, and late hours at some businesses that don’t follow the standard 9 to 5 schedule, such as hospitals. To balance things out, administrative aides who work these odd hours frequently take time off during the regular workday. The position of administrative aide at one of these businesses is ideal for those who value flexibility in their schedules and nights off from work. The fastest way to enter administrative aide positions is to earn an associate degree, which typically takes two years of full-time study. Choosing a major might be a difficult decision. Although there are associate programs for administrative aides, some students might be more inclined to an associate program for office management. An associate in small business, communication, or accounting is further. Consider certificate programs if you don’t want to commit to a whole degree.


Administrative Aide Job Description

What is an administrative aide job description? an administrative aide job description is simply a list of duties and responsibilities of an administrative aide in an organization. Below are the administrative aide job description examples you can use to develop your resume or write an administrative aide job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.

The duties and responsibilities of an administrative aide include the following;

  • Taking care of administrative responsibilities like filing, producing reports and presentations, setting up meetings, and obtaining new supplies.
  • Arranging appointments and resolving disputes to facilitate real-time scheduling.
  • Booking travel-related arrangements, such as reservations for hotels, automobiles, restaurants, and flights.
  • Greeting and assisting guests.
  • Maintaining courteous and professional phone, email, and mail communication.
  • Considering others’ requirements to make their experience seamless and satisfying.
  • Responding to inquiries received via phone, email, and social media and, when necessary, referring them to other personnel.
  • Composing letters and reports on a computer at work.
  • Keeping track of inventory and office supplies, and placing orders as necessary.
  • Performing rudimentary bookkeeping tasks.
  • Scheduling conferences, meetings, and other events



  • A high school diploma or general education degree (GED) is required. associate’s degree in Business Administration preferred.
  • 2-3 years of clerical, office, or secretarial experience
  • Proficient computer skills, including Microsoft Office
  • Strong verbal and written communication skills
  • Comfortable with routinely shifting demands
  • A high degree of attention to detail
  • Data entry experience
  • Working knowledge of general office equipment
  • Associate’s Degree in a related field.
  • Prior administrative experience.
  • Multilingualism may be preferred or required.
  • Desire to be proactive and create a positive experience for others.


Essential Skills

  • Excellent Verbal Communication Skill:  Administration Aides frequently collaborate with coworkers, customers, and executives. When speaking with stakeholders, taking part in meetings, or taking phone calls, verbal skills are crucial. An AA’s verbal abilities enable them to answer effectively and professionally in a variety of circumstances It is also crucial for these experts to be able to clearly express their ideas in writing and convey them to the intended audience. The AA makes sure to utilize formal language and to write without making any grammatical or formatting mistakes in all of its materials. Administrative aides may act as a liaison between staff members, executives, and clients making written communication a crucial ability.
  • Solution Oriented: Approachable administrative aides assist clients and employees in resolving conflicts. They learn how to analyze an issue, weigh the benefits and drawbacks, and contribute to finding a solution. They could communicate with clients and consumers, comprehend their problems, and refer them to the appropriate personnel. An AA may encounter numerous of these circumstances in a single day and take actions that don’t impede workflow. Listening, talking, or working with others when it’s necessary are crucial components in answering questions.
  • Technical Expertise: Project management software, emails, documents, and spreadsheets are all used daily by AAs. Working with computers and being familiar with easy system hacks are prerequisites. It can reduce dependency on others for every little problem and boost productivity. Other people’s tech problems might be solved by an AA. Administrative aides are skilled users of a variety of devices, including a scanner, printers, fax machines, and even label printers, in addition to computers.
  • Strategic Planning: Strategic planning is key to an AA’s job, as they may manage an executive’s calendar, schedule meetings, or oversee office functions. It is important to plan things, such as scheduling office maintenance, fire drill, and other operations to ensure there are no operational redundancies or inefficiencies.
  • Organizational Skills: An AA completes several activities each day, therefore being organized is a crucial quality, especially in an office environment. A leader’s administrative aides may organize their meetings and other work schedules. To guarantee that office operations function efficiently and executive needs are met, they must organize their tasks. To guarantee that all documents are available when needed, administrative assistants maintain a rigid system for managing paperwork.
  • Detail-Oriented: Administrative aides oversee several paperworks, schedules, and tasks. It’s crucial to check emails for missing signatures, spelling, and grammar issues, and to make sure the right address is used when sending emails. Before sending their work to supervisors or clients, administrative assistants carefully review it to make sure it is error-free and conveys the correct information.
  • Great Time Management: The capacity to plan and finish things within the allotted time is known as time management. Administrative aides manage their responsibilities while working under tight timelines. To keep track of their responsibilities, they can utilize notebooks, calendars, or project management systems. To ensure a productive day, an AA also assesses the significance of a task and reorders its priorities.
  • Active Listening Skill: Every day, administrative aides interact with managers, customers, staff members, and other stakeholders. They could give directives to them or converse with them about problems. Administrative aides pay attention to conversations, take notes, and ask questions so they may follow up with the necessary actions. Administrative aides need to be good listeners since they frequently serve as a liaison between executives and clients or workers.
  • Patience: An AA must maintain composure in challenging or unfavorable circumstances because they report to numerous people at work. To manage stress, an AA must settle problems and prioritize work.
  • Excellent Paperwork Management: Administrative aides may file and oversee crucial firm documents. They establish a filing system that makes it simpler to locate information when needed because they recognize the significance of each document.
  • Multitasking Ability: Administrative aides plan their workload so they can handle multiple jobs at once. They must learn how to multitask because they might take notes or attend phone conversations simultaneously.


How to Become an Administrative Aide

  • Earn a GED or High School Diploma: Finishing high school and receiving a diploma, or passing the GED exam, is the initial requirement for employment as an administrative aide. Adult learners who did not complete high school can still take some online GED courses to get ready for the test. This step is crucial since associate degree programs only accept applicants who have completed high school or have earned a GED. Furthermore, the majority of administrative aide positions call for at least an associate’s degree.
  • Get an associate degree in Administration: The fastest way to enter administrative aide positions is to earn an associate degree, which typically takes two years of full-time study. Choosing a major might be a difficult decision. Although there are associate programs for administrative aides, some students might be more inclined to an associate program for office management. An associate in small business, communication, or accounting is further. Consider certificate programs if you don’t want to commit to a whole degree. Students may choose to consult with the career services at their college before deciding which associate degree to pursue. Students who enroll in programs leading to associate degrees or certificates in administrative assistance or aide get knowledge of bookkeeping, office management, and customer relations. They also learn leadership and supervisory abilities in the workplace. Some students might additionally finish an internship.
  • Obtain a Position as an Administrative Aide: After college, finding a career can be difficult, especially in competitive markets. However, there are many tools available to fresh college grads to help them obtain employment. Along with the professional resources offered by their college, individuals can network on LinkedIn and explore mentorship possibilities. Those who are still having trouble finding work can think about participating in an internship or a career-bridging program. The Bureau of Labor Statistics (BLS) estimates that the typical annual salary for administrative assistants is $39,680 as of 2021. Less than $28,920 was given to those in the bottom 10% of earners. Given that applicants have less experience, entry-level positions might pay somewhere between these two figures.
  • Consider Specializing or Continuing your Education: Administrative aides can seek choices for continuing education if they desire to develop in their careers. Those who choose to pursue a bachelor’s degree can transfer credits and finish their studies with just two more years of coursework after earning their associate degrees. Some people choose to earn credentials in business-related fields like public relations, marketing, accounting, finance, and communication that will help them develop certain talents. Typically, these programs take less time than a bachelor’s degree.
  • Pursue High-profile Administrative Aides Positions: The benefits of continuing your education are numerous. Those who choose to finish their bachelor’s degrees may seek positions as executive administrative assistants. Professionals in these positions made a median salary of $62,060 in 2021, as reported by the BLS. Additionally, people might choose to specialize in a variety of areas, such as technology, healthcare, accounting, and law. The potential to take on more responsibility and explore leadership roles may arise from completing continuous education. For instance, Payscale estimates that as of August 2022, the average yearly salary for those in chief of staff positions was $114,920.


Where to Work as an Administrative Aide

Administrative aides operate in a variety of office environments, including:

  • Law firms
  • Hospitals
  • Government offices
  • Schools, and private businesses.


Administrative Aide Salary Scale

According to the BLS, the median yearly salary for administrative assistants was $39,680 as of 2021. The top 10% of earners received earnings of more than $63,100 annually. Administrative assistants in the legal field had the second-highest median wages, at $47,710 annually. Location may also affect salaries. According to BLS state data from May 2021, the mean annual wage for administrative assistants in Washington, D.C. is $51,690, making it the highest in the country.

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